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Are you having issues? Select the issue you are having below and provide feedback to The NBC App.




⚠️ Most reported problems ⚠️

Not working
55.6%

Something else
44.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of The NBC App Problems 😠👌🔥

- Locked out of many episodes without cable service

- Video freezes and you miss several seconds of the storyline

- Constant plugs for current NBC shows

- No favorites menu

- No subscription access

- Glitches when trying to watch live TV on streaming devices

  8 Reported Issues: 😵🆘🛟🚨📢

Suzanne Carpenter
2023-10-08

some shows shows the prompt error has occurred please try again later but i can hear the show playing.

Cate
2023-07-14

NBC app keeps kicking me off every 1-2 minutes. Have to log in and try to forward to what I have seen and kicks me off again. What the hell. I signed in to a NBC Universal profile and have credits! Why is it not allowing me to watch??

Shelly L.
2023-06-30

For the last few weeks, the NBC app on both of my Roku devices shuts down at the top of every hour. That's right...precisely at 8:00, 9:00, 10:00...etc. The app works fine on my iPad and Vizio Smart TV. I have tried uninstalling the app, rebooting the Roku, and reinstalling the app. I can't find any settings to control this. Seriously annoying.

Kieran
2023-03-11

My nbc app for the players open keeping’s on loading then logging me of off the app entirely and I can’t watch the app at all in my apple tv

Amber Lavengood
2022-10-10

While trying to watch a show, the app keeps kicking me out every 2-3 minutes and then the app reloads and does it again. I then have to rewatch a commercial. Commercials play fine.

Rick Brown
2022-08-18

When I try to watch the app I keep getting a message that says the parental controls are not working and to try again later. This is really getting annoying as each time a new show comes on the darn app stops working and throws that same message up across the screen. Please do better with this app

Derrick Carpenter
2022-06-16

The app will not stream live content if not on Wi-Fi. It has content from Boston and I’m in Chicago. I get this error message. Something has gone wrong. Please try restarting the app and live streaming again

Jennifer Singh
2022-05-31

Why am I paying for a provider when I cannot watch any shows??? No videos will play. This issue has occurred 3x in the last year, minimum!! Please explain why I should pay for a provider when no videos will play??? Also I see that you will not let me keep reviewing on Google! What a racket!! No updated reviews allowed, when this problem keeps occurring. I don't know who your tech service is, but it is not effective, pay some money for a real tech service!!!

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Common The NBC App Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NBCUniversal Media, LLC, developers of The NBC App.


Verified email ✔✔

E-Mail: android@nbcdigital.zendesk.com

Website: 🌍 Visit The NBC App Website

Privacy Policy: https://www.nbcuniversal.com/privacy?intake=NBC_Entertainment

Developer: NBCUniversal Media, LLC




About this app

Stream live TV or watch episodes of current NBC shows and classic hits, and live stream national and local news - anytime, anywhere!  Watch episodes, save new and classic TV shows and continue watching the latest series across all your devices when you log in with your NBCUniversal Profile.  Stream timeless episodes of classic series and hit shows from beginning to end - all in one place.  Watch TV shows via the NBC Live Stream, now available in most markets nationwide, by linking to your TV service provider.  Stream TV shows on your iPad or iPhone, and stream episodes of NBC series to your TV with AirPlay or Chromecast.  Stream the latest episodes of your favorite shows eight days after they air and catch up on entire seasons.  Stream movies and TV shows, including hundreds of new episodes, by linking to your TV provider.  Watch episodes of brand-new NBC series the day after they air and classic TV shows you know and love.  Plus, stream shows from more networks instantly, including Bravo, E! , Oxygen, SYFY, USA and more.  Stream brand-new shows and all of your favorites on the NBC App and stay up to date with all of the newest primetime hits.  Watch TV shows using closed captioning by tapping the “CC” icon in player controls.  The NBC App lets you stream anything you’d want to watch, all in one place.  Live stream TV on the go, so you never miss the local or national news.  Create an NBCUniversal Profile to save and continue watching TV shows across all your devices.  Watch your favorites from even more networks, including Bravo, E! , Oxygen, SYFY, USA, Telemundo and more!  Stream the final season of This Is Us directly through the NBC App.