The Perfume Genie app not working? crashes or has problems?

The Perfume Genie Status


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⚠️ Most reported problems ⚠️

Login
50.3%

Not working
23.1%

Connection
20.1%

Crashes
4.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of The Perfume Genie Problems 😠👌🔥

- App does not detect wifi connection

- Unit only connects to wifi if right next to the router

- Setup process is a complete joke

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Common The Perfume Genie Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rituals Cosmetics B.V., developers of The Perfume Genie.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Perfume Genie Website

Privacy Policy: https://www.rituals.com/en-nl/privacy-policy.html

Developer: Rituals Cosmetics




About this app

With the Rituals Wireless Perfume Diffuser, you can create the best perfume experience in your house by using various settings in ThePerfumeGenie .  Also by determining the perfume strength and size of the room you can experience the perfect perfume intensity.  By choosing set times and days, you can always enjoy the lovely Rituals scent when you are at home.  The device can also be controlled without ThePerfumeGenie , by using the on/off button on the device.