The Perfume Genie app not working? crashes or has problems?

The Perfume Genie Status


I have a problem with The Perfume Genie

Are you having issues? Select the issue you are having below and provide feedback to The Perfume Genie.




⚠️ Most reported problems ⚠️

Login
49.3%

Connection
24.2%

Not working
21.0%

Crashes
3.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of The Perfume Genie Problems 😠👌🔥

- App does not detect wifi connection

- Unit only connects to wifi if right next to the router

- Setup process is a complete joke

Have a Problem with The Perfume Genie? Report Issue




Common The Perfume Genie Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rituals Cosmetics B.V., developers of The Perfume Genie.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Perfume Genie Website

Privacy Policy: https://www.rituals.com/en-nl/privacy-policy.html

Developer: Rituals Cosmetics




About this app

With the Rituals Wireless Perfume Diffuser, you can create the best perfume experience in your house by using various settings in ThePerfumeGenie .  Also by determining the perfume strength and size of the room you can experience the perfect perfume intensity.  By choosing set times and days, you can always enjoy the lovely Rituals scent when you are at home.  The device can also be controlled without ThePerfumeGenie , by using the on/off button on the device.