Contact The Perfume Genie Support
Company Name: Rituals Cosmetics B.V.
About: With the Rituals Wireless Perfume Diffuser, you can create the best perfume
experience in your house by using various settings in the app. By choosing set
times and days, you can always enjoy the lovely Rituals scent when you are at
home.
The Perfume Genie Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Rituals Cosmetics B.V.
Verified email ✔✔
E-Mail: support@rituals.com
Website: 🌍 Visit Perfume Genie Website
Privacy Policy: https://www.rituals.com/en-nl/privacy-policy.html
Developer: Rituals Cosmetics
3 Most reported problems 😔💔
Alltogether useless
by Rantbert
The unit does not connect to WiFi so the app is useless. Also the diffuser battery runs out pretty fast so the unit is pretty much useless anyway.
The app will not connect to the wifi
by 19cristina85
The app will not detect the wifi conection, therefore, it is useless
Worthless
by Thorams
Worst product experience EVER. The Genie will only connect to wifi if right next to the router. The wifi received is too weak and the setup process is a complete joke. Not worthy of a company with Rituals otherwise splendid reputation.
Have a Problem with The Perfume Genie? Report Issue
Why should I report an Issue with The Perfume Genie?
- Pulling issues faced by users like you is a good way to draw attention of The Perfume Genie to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a The Perfume Genie customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Perfume Genie.
