Nest app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
42.5%

Not working
20.0%

Crashes
17.5%

Connection
10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Nest Problems 😠👌🔥

- High latency rate

- Patches of footage in history missing

- Arguments not picked up due to no one in view of camera

  17 Reported Issues: 😵🆘🛟🚨📢

Robert Pitzen
2024-03-21

We have 3 Google Nest Cameras on our account. The cameras work but the Notifications for one camera just stopped working recently. The Notifications on the other two cameras are working. What can we do?

Robert Hageman
2024-01-19

video history stopped working.

Marvin
2023-10-27

My 2 year old Nest managing a heat pump/fan A/C unit began operating erratically ... starting and stopping and then not operating. Resetting the AC power at the electrical panel AND resetting the Nest Thermostat ... both ... almost always made things right ... for a short while. Then ... again it would fail. Just resetting the Nest Therm. also worked ... but ... not as often. I called in an A/C Contractor. He found nothing wrong with the A/C unit. I replaced the Nest. My new Nest Therm. seems to operate but the Nest App keeps on locking up before the install is complete. The Nest App locks up whether I use my iPhone or my wife's iPhone. Rebooting the phones and the Nest Therm does NOT help. Soooo ...my new nest does Not complete its Nest App installation.

Dave Hubble
2023-07-11

Says my battery is low

Nicola Meanley
2023-06-24

to whom it may concern, hello my name is Nicola Meanley we've been having problems with the nest app on all of our phones. weve tried many things such as logging out and back in, restarting our phones and deleting the app and re downloading it. every time we try to open the app to look at the camera feed it comes up saying "There was a problem while connecting to the Nest service. Try again in a few minutes" that has been happening the past 4 days. thank you.

Beth Schultes
2023-02-23

Camera not working. Plugged and unplugged and tried to re-establish connection and just says camera offline.

Sean Dillon
2023-02-19

Nest app shows a few days of No Usage in the History, even though I have been heating, after showing my usage before that.

Jay
2022-11-25

Nest app crashes constantly. Thermostat disconnects and goes offline for hours. Not a good app at all.

Renee
2022-10-23

Nest app and google home keep losing connection to my NEST cameras. The NEST app on my phone is not connecting t the mothership. This has been ongoing since Google bought Nest.

George Macchio
2022-10-09

Hasn’t worked for more than a year on my iPhone 13 pro. I don’t want to migrate to Google.

Amy Mauldin
2022-09-09

Monthly I get locked out of my account and then have to allow google to share my information next it wants me to migrate my account and now none of my devices show on the app. This is a major inconvenience and very time consuming to continually try to fix to access my nest. Right now I’m unable to use it

Mike
2022-07-10

During the night, my nest app quit working on my iPhone. It wants me to switch to Google. Tried that once a while back and it was a total failure. It won't accept my email nor password and nor will it email me on how to reset my password. This thermostat, is a $250 piece of junk. Tried to reset the thermostat, reset the modem, all to no avail. Any suggestions?

Jessie Fontenot
2022-06-02

App not reading the same as the thermostat

Brent Howard
2022-05-27

HumidityLevel on Nest Thermostat, how to set ?.

Bill Kupczyk
2022-05-27

Since I migrated my nest application to Google it will not let me in. I have tried deleting app and reinstalling…help

Mike Ricker
2022-05-23

Nest app won’t connecting nest thermostat also nest.com/m15 I did over 5 time still not working also thermostat online Wi-Fi working won’t connecting my cell app I don’t know 🤷

Billgoddard
2022-03-21

App stopped working, will not accept my password to sign in, does not email me instructions to reset password.

Showing 1-17 of 17

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Common Nest Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Nest app on iOS and Android devices. Solve all Nest app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Nest iPhone Issues and Solutions

  2. Nest Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nest Labs, developers of Nest.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Nest Website

Privacy Policy: https://nest.com/legal/privacy-statement/

Developer: Nest Labs Inc.


66.67% Contact Match

Developer: NESTECH

E-Mail: [email protected]

Website: 🌍 Visit NEST Website



About this app

The security cameras that let you see your home on your phone, inside and out. - Get alerts when there’s activity, and talk back to get someone’s attention. - See what you missed with snapshots of the last three hours. - Check in 24/7 with crisp 1080p HD video (this app Cam and Dropcam Pro only). - Get person alerts (or familiar face alerts with this app Cam IQ) and up to 30 days of video history when you subscribe to this app Aware. (Subscription service sold separately. - 24/7 video streaming means you’ll never miss a moment. - Designed to show you everything at your doorstep – people head to toe, or packages on the ground. - Knows the difference between a person and a thing. - Notifies you about visitors, even if they don’t ring the bell. - HD Talk and Listen lets you have a seamless conversation with someone at your door. - When you can’t answer the door, quick responses let you reply to visitors with prerecorded audio messages. - Instead of sharing keys, assign passcodes to people you trust in the this app app. - Get an alert when someone locks or unlocks the door. - With Home/Away Assist and Auto-Lock, your door can lock itself when you leave.  The smoke and carbon monoxide alarm that thinks, speaks, and alerts your phone. - Get an alert if this app Protect senses smoke or carbon monoxide. (Requires Wi-Fi and a working internet connection. - Silence an alarm from your phone with App Silence. (this app Protect 2nd gen only. - See the status of your batteries, sensors, and Wi-Fi connection. - Run a Safety Checkup to test all your alarms at once. (this app Protect 2nd gen only. - See your Safety History so you know when alerts happened and why.  Thermostats that program themselves to help you save energy. - Change the temperature from the subway or the sofa using your phone. - Get extreme temperature alerts before your home gets too cold. - Receive a Remind Me alert if you leave home and forget to set the alarm. - Receive a security alert on your phone telling you what triggered the alarm – a door or window opening, or someone entering a room.  And receive notifications on your iPhone or iPad. this app uses sensors, algorithms and the location of your phone to do the right thing automatically, turning off the heat and turning on the camera when you leave. Forget to set the alarm?  Control your this app thermostat, arm and disarm your this app Secure alarm system, see your home with this app Cam, and get an alert if this app Protect goes off – all in one place.  It will notice, and send you a Remind Me alert.  At Google this app, we make products that are beautiful, helpful and easy to use.  The this app app is no exception.  Some features require a working internet connection, Wi-Fi, and/or Bluetooth.