UTA GoRide app not working? crashes or has problems?

UTA GoRide Status

Published by Utah Transit Authority

Introducing UTA GoRide – UTA’s official mobile ticketing app! The UTA GoRide
mobile app provides a convenient solution to pay for your transit fare with your
smartphone. Keep your transit experience simple - the way it should be.

I have a problem with UTA GoRide

Are you having issues? Select the issue you are having below and provide feedback to UTA GoRide.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 3 Comments

By Marci smith 6 months ago

Can’t buy ticket. Says location not working. Orem central to slc airport.

By BJ Christensen 7 months ago

I'm trying to buy a ticket and it tells me no fares found

By Ben 1 year ago

The app was taken off of the App Store

Common dislikes about UTA GoRide app

- No option to save frequently purchased tickets for faster/easier selection

- No access to transit maps and schedules within the app, must visit website separately

- No incentivization for leaving reviews (suggestion made by user)

Have a Problem with UTA GoRide? Report Issue

Common UTA GoRide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot UTA GoRide app on iOS and Android devices. Solve all UTA GoRide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

UTA GoRide iPhone Issues and Solutions

UTA GoRide iOS app crashes, not working, errors
UTA GoRide iOS app network issues
UTA GoRide on iOS has black/white screen

UTA GoRide Android App Issues and Solutions

UTA GoRide has errors/crashing/not working
UTA GoRide server network connectivity issues
UTA GoRide has black screen

UTA GoRide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever UTA GoRide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix UTA GoRide app crashes or not working on Iphone (iOS):

Close and restart the UTA GoRide app on iPhone
Update UTA GoRide app to the Latest Version for iOS
Uninstall and reinstall UTA GoRide iPhone app
Update your iPhone to the latest iOS version

Fix UTA GoRide on iPhone unable to connect to server/internet connection issues::

To resolve UTA GoRide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix UTA GoRide black/white screen (blank screen) on iPhone:

Follow the UTA GoRide iOS app troubleshooting guide Here →

UTA GoRide Android App Issues and Solutions

Fix UTA GoRide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent UTA GoRide app issues:

Force Stop the UTA GoRide App
1. On android, goto "Settings" » click UTA GoRide app. » click "Force Stop".

Update UTA GoRide to the latest version on PlayStore

Clear UTA GoRide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "UTA GoRide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch UTA GoRide.

Fix UTA GoRide unable to contact server/ UTA GoRide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click UTA GoRide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got UTA GoRide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch UTA GoRide on android.

Solve UTA GoRide black/white screens issue on Android:

Follow the UTA GoRide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Utah Transit Authority, developers of UTA GoRide.

100% Contact Match

Developer: Utah Transit Authority

E-Mail: [email protected]

Website: Visit UTA GoRide Website

About this app

Trains run from Pleasant View to Provo along an 89-mile corridor and serve a total of 16 stations in Weber, Davis and Salt Lake Counties. Getting around Utah is simple with UTA GoRide transit app! * FrontRunner tickets are now available! The UTA GoRide mobile app provides a convenient solution to pay for your transit fare with your smartphone. Introducing UTA GoRide – UTA’s official mobile ticketing app! Keep your transit experience simple - the way it should be. 4. FrontRunner is UTA’s commuter rail system. Stations allow riders to connect to TRAX and bus routes, and most also feature free rider parking and bike lockers.