Company Name: Utah Transit Authority
About: Provide an integrated system of innovative, accessible and efficient public transportation services
that benefit the community
Headquarters: Salt Lake City, Utah, United States.
Listed below are our top recommendations on how to get in contact with UTA GoRide. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact UTA GoRide. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for Utah Transit Authorityby Mkhn4121
This is nothing more than a way to purchase tickets and even that is sub-par. With today’s technology, why do I have to save a credit card number to your system? Why can’t I just use Apple Pay to pay for a ticket?
Why can’t I get up-to-date, real-time schedules in the app? Why do I still have to go to the website and Twitter for info? I hate Twitter and don’t want it on my phone... yet I’m forced to use it if I want info on your scheduling delays. Get it together UTA! Utah deserves better for as much money as we funnel to you guys!
by HeIsKyle
The description to this app cracks me up, “you told us what could make UTA better. We listened.” UTA doesn’t listen, and I ride the train 5 days a week and this isn’t what people were asking for. UTA is greedy and doesn’t really care about their customers. All you did was make an app to take our money, not to provide any real services with the customer in mind. The people want the FrontRunner to show up on time, and not be late every single day. We want an app that provides accurate arrival/departure times not a lousy website. UTA is the WORST!
by Scott McGarahan
How is it that the app itself doesn’t have a transit map anywhere in it? Seems like such a basic oversight. Not everybody knows what front runner is and what trax is and where they go, etc. also, the fare descriptions are cut off when buying a ticket. It will say like “no service on” and then just stop. No service on what??? Now I don’t know what I’m buying. This app is probably ok for people who know what they are doing. Terrible experience for a first timer though.
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