Are you having issues? Select the issue you are having below and provide feedback to Samsung Health.
- Glitching and non-tracking of workouts
- App freezing or automatically closing
- Galaxy active watch not syncing data
- Heart rate data only downloading occasionally
- Sleep data not downloading
Cannot delete food items.
Samsung Health "dies" all the time. Put phone (Samsung A14) in my back pocket, go for a 20 minute walk. When I had an S8 I would come back, open the app and look at my steps. With my new (brand new never been used before) A14 I come back and the app will not open. Just a scrolling line at the bottom. Clearing cache does not work. Have to clear the data, and the data is the whole point of the app. Has happened every day this week. How can I make this app not be totally useless?
For @ past month unable to use Samsung Health at all. As soon as I open the app, it closes. Tried clearing app's cache. Didn't fix. USELESS. Can't access all my history stored in app.
App continually updating , but stuck ,App will not work any longer
Samsung Health on my Samsung S10 phone no longer reads heart rate or stress level. Have these been removed from the app?? Is there a good reason WHY?? Or is it just to force us to buy wearables? Shame on you!
Complete guide to troubleshoot Samsung Health app on iOS and Android devices. Solve all Samsung Health app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Samsung Electronics CO.LTD., developers of Samsung Health.
Using several trackers, you can manage your walking, running, cycling, mountain climbing, indoor exercise, and outdoor exercise data, etc. , while useful tips and exercise programs developed based on your customized settings help you fulfill the purpose of your exercise. 42 languages, including English, French, and Chinese, are supported; for other language regions, English is supported. Samsung Health is currently compatible with Samsung Gear S2, Samsung Gear S3, Samsung Gear S4, Gear Fit2, Gear Fit2 pro, Gear Sports, Galaxy Fit, Galaxy Fitⓔ , Galaxy Watch Active2, Galaxy Watch3 and Galaxy Fit2 only. Samsung Health analyses your exercise and activity history, and helps you achieve weight loss and lead a healthy lifestyle. Samsung Health must only be used for improving physical fitness and health, and cannot be used for diagnosing disorders or conditions, or for curing, relieving, treating, or preventing disorders. Apple Health tracks your step count and can share that data with Samsung Health to provide an accurate step count. Samsung Health provides basic, but mandatory features that help you improve your health. The available features may vary depending on the region, service provider, and device model. User can control permission for this sharing in Apple Health Settings.