Samsung Health Reviews

by K.c.PAs

Got a new iPhone and never reinstalled the S health app as I was busy in grad school and not working out enough to notice. Started working out again and realized I didn’t have SamsungHealth so I couldn’t transfer my workout data. I downloaded SamsungHealth after my workout and threw my watch on the charger that night. The next day my watch’s battery was draining like NONE OTHER. Actually could watch my battery number decrease. It went from 100% to 80% in less than 2 hours which was unreal. Usually with everyday use including having Bluetooth on it would drain ~15-20% in a DAY. I uninstalled the S health app and my battery stopped draining. So that stinks. Can’t use the watch with my phone to store my workout data which is the reason I had SamsungHealth in the first place. Wish there was a setting to turn off continuous updating unless SamsungHealth is on. If there was one, I couldn’t find it in any of the settings or when I searched google. Please fix.

by Llsadmire

Premise: I really love SamsungHealth! I so appreciate the Samsung gear watch, and I love that it has an iOS version app. I also love the ability to set goals, log food, and compete internationally with steps! All great things!! Without the following bugs, I would give SamsungHealth 5 stars.

1) SamsungHealth will misplace food entries, specifically putting yesterday's dinner/"evening snack" into today's log for dinner/"evening snack". It is very frustrating to have to reprogram meals into previous days; I often have to do it two or three times before it sticks! Very bad.

2) SamsungHealth immediately crashes when I try to access my physical goal (one of the top wheels in the upper left corner that keeps track of my total activity of the day in terms of minutes). The screen goes black and returns me to my home screen :/ extremely frustrating.

3) I am unable to write a comment/complaint to Samsung directly through SamsungHealth . Every time I try, the message either refuses to send or SamsungHealth itself crashes. I have tried different internet sources, resetting my whole phone, refreshing SamsungHealth -- nothing allows for me to send communication over these problems directly to SamsungHealth creator :/

Please note: my iOS system is up to date as of two days ago, and problems persist/worsen. My phone is iPhone 6 gen. I have the latest update for the Samsung app.

I hope to update my review of SamsungHealth if/when these bugs are fixed. I hope to hear from the Samsung team soon. Thank you.

by Jammy-jenny

I am disappointed to inform that SamsungHealth simply did not work. I paired my galaxy active watch to the Galaxy Watch App correctly, but the Health app does not recognize that I have paired it, and does not sync ANY data. Bluetooth AND the galaxy watch app shows that it is correctly connected but the health app refuses to sync. I’ve dug through all the forums and tried all the solutions and nothing has worked. I have redownloaded BOTH apps, reset the watch, turned my phone on and off, turned Bluetooth off, manually disconnected it from Bluetooth,etc. hey Extremely disappointed, and would give this a 0 is possible considering that it will not sync any data. I would highly suggest getting another active watch (my old Fitbit worked marvelously) and return the Samsung watch while you still can. I read all the negative comments and still plowed ahead assuming that mine would work. It did not. Please return the watch and avoid a situation like mine. Just in case you need more convincing, please note that a quick google search will tell you that Samsung is notoriously unresponsive to complaints about the watch. I beg you- don’t be like me and waste money. Return the watch and buy from another vendor.

by Timscottbennett

I purchased a Galaxy Watch having read that it is compatible with iPhone (although with somewhat reduced functionality.) To discover now that Samsung Health is no longer compatible with the Galaxy Watch is extremely frustrating. It makes no sense to me that the primary health tracking app wouldn’t include the Galaxy Watch.

UPDATE In response to the developer’s reply: I do have the Galaxy Watch App installed, but unfortunately the Samsung Health app does not share all information with it. Any workouts tracked on my watch do not transfer to Samsung Health. Nor do steps. The watch connects to the Galaxy Watch app fine, but you can’t use Samsung Health to track your workouts.

I’m very frustrated because I like the watch and it’s functionality very much. I just wish that the software supported it in iOS.

2nd UPDATE I response to developer’s reply: I’ve already followed the procedures you lay out to remove, reset, and then reinstall on both my phone and watch.
The Galaxy Watch app and the Samsung Health app still do not talk to each other. I see the same issue in many other reviews. It’s frustrating because it makes the watch useless for fitness tracking.
I wish the developer would rewrite SamsungHealth so that Samsung Health would be able to receive the watch information, whether through the Galaxy Watch app or (better yet) directly.

by Cjwilliams4th

Such a nice idea to compete with friends in a social environment - one of the reasons I bought my "Gear." It worked, then didn't, worked, then didn't- then dumped all my workout data- and now will not even launch! What a waste of time and storage space, and what a frustrating fact that you cannot use the Samsung Gear S2 or S3 reliably with ANY software- especially not SamsungHealth. I will never purchase a Samsung device ever again because support is so limited from a company that does not stand behind their product. SUCH A NICE WATCH, LOADED WITH FEATURES THAT DON'T WORK. SUCH A NICE APP- UNTIL YOU INSTALL IT AND SEE HOW SPORADIC IT IS, WITH RANDOM FAILS AND UPDATES THAT F*@K EVERYTHING UP. For the record- I have an iPhone 8, and Samsung galaxy S8, Tab E4 pro and other Samsung devices-- FitBit is the way to go- paired to whatever you want, has never failed me and gives professional results. Samsung works across the board for me about 12% of the time. Keep it up Samsung, and see how long you stick around! Your stocks are falling just like positive reviews here at the store.

by PJ6600

It saddens me that the Samsung gear fit 2 Pro which is an excellent device has apps of this poor quality to support it. SamsungHealth constantly shuts down. It’s almost impossible to use the food function because it will suddenly just close and all your work will be lost. They say they answer emails within 24 hours. It has now been three days and I’ve not heard a response to my inquiries. Without significant fixes that allow this to function properly on an iPhone, SamsungHealth is useless

Developer: I always have the latest version of iOS (currently 11.2). As for when, I don’t see a pattern. No matter what I’m doing it simply disappears. When I look at open programs, Samsung Health is shown. When I click on it the program restarts.

Developer 2: The only update I see use one that fixes the problem on the iPhone 5. It really doesn’t matter as I have switched to a Garmin product. In the future, I will be very wary of buying Samsung products

by Thickbass

I have a Samsung Fit, and SamsungHealth plus the Galaxy Fit app worked fine (it’s an odd back and forth handoff, but it worked fine). Since I upgraded to an iPhone 11 about three weeks ago, the software is constantly losing the connection, the band resets randomly, my heart rate data only downloads once in a while, and none of my sleep data is being downloaded. When I got this, I just wanted a reliable heart rate and workout monitor, and the sleep tracking was a nice bonus. Now, I get consistent step data, occasional heart rate data, and no sleep data. The extremely annoying thing is that I can see a tiny chart of my sleep data on the Fit, and SamsungHealth tells me it’s downloading the sleep data, but it never displays it.
I don’t know if it’s an issue with SamsungHealth on the new phone, or they just pushed a crap update about the same time I got it, but I’m extremely disappointed to find that a great, minimalist fitness tracker that met my needs has all but crapped out on me.
I have a lot of Samsung products, but I won’t touch their phones or any of their other personal electronics, if they don’t fix this.

by EmmElle86

Two times in the past two to three months, SamsungHealth had everything disappear except the three goal rings at the top. I had to completely reset everything in order to get anything to work. Then, today, everything was gone again, but this time even the goal rings were gone. How can you track anything if you have to reset everything every month? This is ridiculous. Not to mention, I’ve started getting an error every time I try to send an error report. I will never invest in anything Samsung again, that is for sure. These aren’t even including the watch issues I’ve had. So disappointed.

Update: They reached out to respond to this review by telling me to reinstall SamsungHealth (yet again) and restart my iPhone (yet again)... I’m sick of having to delete and reinstall SamsungHealth, losing all of my data... isn’t the very point of an app like this, the data? I will not be reinstalling SamsungHealth yet again. Too many issues between my watch and SamsungHealth , both. Neither work correctly as often as they should, in my experience. Good luck to Samsung and other users.

by Alyshhka

I absolutely love the Samsung health app on my Samsung phone. I wear a galaxy active watch and SamsungHealth connects flawlessly to both my Samsung phone and watch. The Discover tab offered workouts and programs you could join that tracked progress all while programming for you (a digital personal trainer, if you will).
So I make the silly switch to iPhone for family reasons, I still wear my galaxy smart watch because it IS compatible with iPhone. I download SamsungHealth to my iPhone to continue my running program- which I am 4 weeks in the middle of. It is not there! The discover tab on iPhone is just news articles! The functionality is basically useless for iPhone. I refuse to buy an Apple Watch because it is not fitness geared- which is the reason I purchased my galaxy to begin within. I don’t understand why the same features are not available for both versions!

by El11970

Sleep, workouts and heart rate sync fine but steps show zero in SamsungHealth , even though they show on my gear fit 2. I have deleted and reinstalled SamsungHealth , restarted iPhone and gear fit 2, checked gear fit 2 for updates and still doesn’t work. Very frustrating. Everything worked fine til the update. I also wish gear fit 2 had the aerobics, skiing (and other sports listed in SamsungHealth ) as an option when selecting a workout. It would be a nice enhancement. EDIT: software version R360XXU1DQJ3. Edit2: I updated to 3 stars as I did receive a response and instructions on how to get additional help. It’s still not syncing steps but I’m following up to get more help. EDIT 4: it’s finally working. Support desk sent a long list of things to try and one worked. Thank you. Leaving my rating at 3 as it could be so much better but for the features available it works as advertised

by Crush_D

SamsungHealth largely does what you want from a health tracker, though the interface isn't entirely intuitive. You can view and enter data from selecting in the goals display or by clicking on a tracker item added to the grid. What I don't understand is why those take you to different interfaces for the same data. It's like the developers couldn't decide on an approach so they gave us both, but both are incomplete without the other view.

Syncing is much improved with the latest version of the software, plus a firmware update on my G3 watch. Biggest problem for me is a date/time bug which affects entering "dinner" details. Looks like it doesn't correctly account for your local timezone (I'm on EDT) so entries will disappear for today and show up instead for tomorrow. Sometimes it doesn't happen immediately, so you briefly see the totals you expect only to have them change. Super frustrating as it seems there's no good way for the user to correct it and force the date, and you can't delete the data for tomorrow until, well tomorrow. I've even seen it happen trying to correct data for the previous day despite having the date and time explicitly set.

by King_henco_the_second

I just wanna say I do not hate SamsungHealth whatsoever I love SamsungHealth very much and I’ve been using it for a couple of months now. I use it primarily to track my eating habits and to track my cycling and mountain biking progress. I normally go on biking trips for up to two hours and track from start to finish. recently when I finish my trip and I look back on my progress SamsungHealth crashes and all of my progress is gone. this is extremely disappointing. i’ve also recently encountered a glitch where when I add my food The nutrition score stays at zero and does not rise. and that’s not because I eat non-nutritious food, my eating habits havent changed much and it used to actually show a score a couple of months back. I would totally give you guys a five star review with these two issues can be addressed and fixed. SamsungHealth is incredible and it is help me lose weight in the past but these recent issues make SamsungHealth unusable.

by Project 5311

App is trash with so many of the main features or most important ones completely missing which is so confusing. SamsungHealth works great with your watch and Nothing else. Most of the food in the calorie count is missing or not there. Leaving you to have to add even the simplest of calories. KROGERS CHICKEN!!? No mention seriously!? And because of this you’re forced to add them in yourself. The entire nutrition facts just to keep count! Lean beef? Not added gotta do it yourself. Uho went to a restaurant? NOT THERE! Figure out what you ordered and it’s nutrition facts. Uho you forgot your watch? Or it died? Or simply just didn’t count the steps you did? TOO BAD. You can’t add your steps in! Went to the gym and did workout to add? Nope can’t do that either. What about SamsungHealth asking you to rate it? NO! Can’t do that either find it in the store and rate it manually!

So disappointed with SamsungHealth. Hate so many of it’s useless features that are basic in so many others. I used SamsungHealth because of my watch. And now I see all its flaws so disappointed!
Verdict is a 4/10!

by CarlosTheReviewer04

Samsung Health has always been my go-to app for calorie counting and has helped me lose a lot of weight in the past. However each time it gets a new update more features are taken away from it. I recently read online that in some parts of the world they have even taken away the calorie counting feature, which is the number one thing I use in SamsungHealth . So Samsung if you’re reading this will this feature get removed? SamsungHealth has always been my favorite and would have five stars if it weren’t for this taking away of features with every update and some lagginess that I have experienced in SamsungHealth from time to time. Other then that the layout of SamsungHealth is great. It had very cool and helpful features and still does just not as much as it use to. The only thing it never had which would have been good is an option to scan barcodes which would make adding foods to the calorie counter easier as oppose to typing them out in the search bar. Either way I found the calorie counter to be great and I really hope it doesn’t get removed from SamsungHealth .

by Britt Rivera

SamsungHealth is pretty decent I love how you have your food your steps your water etc. all in one. Only reason I give it 4 stars is because I think it can be improved.
One thing I hate is that your weekly summary is only based on averages and is not average and totals; example total steps taken along with average steps taken or total miles for week. Another thing for the food there should be a barcode scanner for items you're eating. That would be extremely helpful. Rather than typing and going through a list of 50 items for one food. Lastly I wish there was a menstrual setting for women. I had that in a previous app and it was so helpful but unfortunately it's not in SamsungHealth and it disappoints me because I would love to just have one main app with everything.

Response to developer: i have a device, that galaxy active to watch. It's nothing to do with the heart rate. It is how on trends for the week it only gives you an average of calories burned and an average of your steps for the week it does not give you a total of each.

by ITheZombie

So far SamsungHealth has worked wonderfully, but a few features would make SamsungHealth much better. In terms of food tracking, I would love to be able to use a barcode scanner for food. It's so much of a hassal to manually enter in information even with the search function. For items I enter for myself it would be great to be able to edit the information after saving the item. The ability to mesh with Apple Health would be amazing! So many other apps can read data from Apple Health, but not S Heath which sort of drags. (I much prefer S Health to Apple Health). It would also be nice to see calories burned vs calories eaten.

Edit: also, it would be nice to be able to delete a timeframe of data. Once it picked up the fact I was mowing the lawn on a riding mower thinking I was sprinting around the yard.

by Metuhsssshh

Although I tried unsuccessfully to report the issue of a bug that causes my Galaxy Fit to go into a reboot loop indefinitely upon installing SamsungHealth, I’m pleased to say that the new update has completely fixed the problem and made my tracker usable again! I can finally track my sleep, exercise, steps, and other activities through SamsungHealth . Really grateful to the developers for fixing the issue despite me not being able to report it through the system but rather just through a review here.

by No Other Like It

I’ve been experiencing glitching and non-tracking of workouts. For the past two weeks I’ll begin my workout within SamsungHealth and before I know it or by the time I’m done working out I’ll notice my workout session has stopped and hasn’t tracked my workouts/activity at all. I’ve also experienced glitching when I’m using the Samsung Health app. It’ll freeze or just automatically close SamsungHealth . This can be annoying and frustrating at the same time because much of it occurs when I’m in the middle of my workout session. I hope this can be fixed very soon. As much as I know how active I am daily, it’s so much more motivating to open SamsungHealth and have proof of that activity😊

by A_M_J_95

I’m gladly changing my rating to 5 stars, i took a look at the article you suggested and yes it solved my problem,now I can see the full details of my food intake which is exactly what i need to track my progress ( don’t know why it was hidden from the food tab) thank you again I really love your app, been using it for 5 years and in my opinion it’s the best health tracking app ever, just make sure in future updates you put these things in the main tab of SamsungHealth so people can see them or just make the options for “eat healthier, be more active and well rested” enabled by default because it’s kinda hidden now and people won’t know how to enable them, looking forward for future updates, keep it up 👍

by Ruairí Stack

Update: got a wearable watch. It has SamsungHealth now has everything available to me. We’re good. Five stars

Ok! So SamsungHealth is amazing, I had it in my old Samsung but recently got an iPhone due to my entire family switching over. What I loved most about the Samsung app on my old phone was the stress tracker. I now have a Samsung watch which tracks stress but it hard to see on the 1 inch watch face. It would be wonderful since the iPhone doesn’t have a heart rate sensor ( and probably never will) if you could add the stress piece to this part of SamsungHealth . In addition, you can make sure people would have to buy a Samsung product by saying something like. “ in order to use this section of the application you need a Samsung device with stress tracking already built in. Such at “ galaxy watch Active”. SamsungHealth is great and I would love to be able to see what makes me stressed on a to be honest a bigger screen.

by Pyash

I own the new gear sport and I have nothing but great things to talk about it. The Samsung health app on the other hand is such a joke. Even the MSFT band app is so much better than this. So don’t blame it on the iOS restrictions. After a week of use, I switched phones. The watch indicated that the data will be reset. I was under the impression that all the health data is stored on Samsung cloud since SamsungHealth was connected to my Samsung account. Guess what?? Nothing showed up in the health app after I paired the new phone with the watch even after connecting to the Samsung account. Later on I found some sync setting under my account which was turned off by default. I can live with the lost data. After 2 days of use I synced SamsungHealth . All the data from today appeared in SamsungHealth . But nothing from yesterday. I tried manually syncing again. No dice. No idea what is going on. As a cherry on top, SamsungHealth started to crash randomly. Great job!!!

by IvoO5

Double the steps data during the very heavy synchro between devices (iphoneSE and galaxyactivewatch) I dont have accurate statistic for my fitness data it deletes my sleeping data...I dont have calories accurately...there is nothing good here. SamsungHealth seemed simple and useful but it doesn't work. Both devices needed to restart and do the synchro. Developer's do something please.

My watch (galaxy active) is not supported with SamsungHealth at all. Im totaly whiteout of support for data saving. I use watch but off course i cant have statistics. I have Iphone se and simply doesn't recognize the device. Shame. You sell the device like its compatible with ios devices but simply doesn't work. And yes I sent the message with screenshot pf problems but no
answer for two weeks.

by -1 Star For Nickname Trickery

First it’s disappointing that we have to have a secondary app for the gear fit to see the activities, there should be at least some data on the actual app. Second the data on the secondary app should be easier to access. I feel like I have to search every time I use SamsungHealth to find the information I am looking for. You should make it easier to scroll through the data of our current day and the days past for comparison all data like sleep steps ETC should be on a snap shot view with tabs to get greater details and at the top of that page in the left corner an arrow pointing back to view yesterday’s information. And then of course a weekly view like you have with the trend tab now. I like my data in quick views with options for greater detail. That’s just me thanks!

by BabyWugglez

As a former Galaxy S6 user, SamsungHealth has been treating me very well. It’s one of the best health tracking apps out there. I primarily use it for running, hiking, and recording my weight, steps, heart rate, mood, and oxygen. However, SamsungHealth is missing a few great features that are found in Samsung devices, the biggest being the heart rate monitor which can record the heart rate, mood and oxygen. Not much Samsung can do about it. Despite this, what they can do is optimize SamsungHealth for the iPhone X and eliminate the black bars at the top and bottom of SamsungHealth . Other than that, I’ll be continuing to enjoy SamsungHealth as I transition to iOS!

by Xykarr

I used the Samsung Health app for some time while I had my Samsung phone. I enjoyed the capabilities of the functions in SamsungHealth and enjoyed the heart rate monitoring sensor associated with the Samsung phone and SamsungHealth . My Samsung phone crashed and my family members are all I phone users so I am now using an I phone. I was disappointed that I could not find an all inclusive app such as this Samsung Health app. I downloaded it again onto my I phone and I am happy once again except for the fact that I do not have the heart rate sensor on my I phone to use with SamsungHealth . I may have to buy a watch that will relate the HR to SamsungHealth . I recommend SamsungHealth because of its functions and ease of use!!!! SamsungHealth has many different fitness categories to choose, an active pedometer, and categories to track food consumption for nutrition. I am currently using the food intake function to track and limit my calories and I am happy with this function as well!