Personalized workout and nutrition plans supported by real human coaches,
comprehensive progress tracking, and cognitive therapy practice-based
tips.
FIVE REASONS TO INSTALL BetterMe:
1.
Are you having issues? Select the issue you are having below and provide feedback to BetterMe.
By Maria McCaughey 2 weeks ago
My app won't load my personal plan or the workouts list. I've otherwise been very happy with the app, so I hope this can be resolved! Thanks!
By Lilette 3 weeks ago
No sound What must I do Volume is on
By Jacqui Jury 2 months ago
Signed up and paid for a subscription, then told to download the app which failed to install after multiple attempts I gave up and asked for a refund which has been refused. Not impressed. I'm running Android 13 on a Samsung Galaxy S20FE device. This feels like a total scam to me.
By Balbina 5 months ago
Hi, I attempted to get in touch with someone via the app around two months ago in order to sign up for the wall pilates challenges, but all I got was the "normal/general" better me app. In other words, I did not receive what I had hoped for. I emailed the support three times and never received a response; as a result, I can no longer even access the app. I requested an email with a link to reset my password, but I never got it despite trying at least four times. I attempted clicking on the below, but again, there was no response. I can't even use the app I downloaded in the first place, even though I paid for a full year of access... Here, I would greatly welcome a response of any kind. Best regards,
By Mrs c m Donnelly-Dennis 5 months ago
I have no sound on my app is that right? My volume is up ? Please help thanks
By Demetrius Watson 6 months ago
My phone app is not working for my plan. I can see it on my PC, but that doesn't help when I'm not home. How do I get the oops something went wrong screen to go away? I restarted my phone and I also Uninstaller then reinstalled the app.
By Alease Forde 7 months ago
App is not opening!! I WANT MY MONEY BACK!!!!
By Tim Weidlich 7 months ago
I signed up for an annual subscription, it worked for 1 month, now I can’t log in. It says it doesn’t recognize my e-mail, which is the one I signed up with on Apple. When i contacted customer service to reset the UN & PW they replied back that the e-mail was not in their system, its the e-mail I signed up with, shows in Apple for the subscription. There is no one to contact, and the subscription isn’t reimbursable
By Terri 7 months ago
App has access to iPhone health data it was working all day now it won’t work deleted and re downloaded twice ! Did workout data gone
By Nisha 7 months ago
My app is not working, just blank page. I have paid subscription for that.
By Kathleen martin 7 months ago
For the first 50 days the app worked perfectly and then from the 20th day into the second month if keeps on pausing then starting all the time
By Wiki Leslie 8 months ago
I purchased the app. Day 1, start day today. And it won't open. Very frustrating
By Catherine 8 months ago
My app is not working. Just a blank page! Very disappointed! First week of plan.
By Wendy 8 months ago
Went onto my Better me app today but its just come up as a grey blank page. Can you tell me why. I have paid for a 3 month subscription but only on my 4th day.
By Gillian Lloyd 8 months ago
Am having problems. The app is not working. It was even difficult to leave a message here. Should i contact Paypal to report fraud. No replies to communications
By Brenda Farrell 8 months ago
I want to do my workout but a Limited offer page is the first page that appears when I open the app-I can't get beyond it-I can't open any other page-I know you are a business and want to make money but this is just unacceptable
By Yonnell Osorio 8 months ago
I just got the app a few days ago and now it's not working. I'm going to cancel and I want my money back!!
By Jo talbot 8 months ago
Just signed up and tge app isn't working! Bloody great!
By Shelley Williams 9 months ago
App not loading. "Oops something went wrong" everything. I've paid for a serive I cannot use
By Kate Branch 10 months ago
Music had stoped playing in workouts
By Sandra 10 months ago
I have been sent the Band which I don’t believe I ordered. I have cancelled my subscription as a result so I want to return it and be refund but am not getting any response to my emails. This customer service is poor.
By Chrystal Cleer-padgett 10 months ago
Just signed up and unable to download app from Google play. Used galaxy app store but not able to sign in once loaded. May cancel
By Devonnie Miller 11 months ago
Unable to access app, was updating food log and it came up with exclusive offer, but page is blank. I cannot access, please advise
By Barbara de Graaf 11 months ago
I have been charged double for the 3 months trail! One time for the discount price (which I signed up for) and one time for the full price! I can’t get in touch with the customer care or support, nobody is reaponding! GIVE ME MY MONEY BACK!!
By Pippa Crisp 1 year ago
My BetterMe app has t been working since yesterday.
By Alyssa Miller 1 year ago
My app won’t open, load, or allow me to to type/access anything.
By Maureen corrado 1 year ago
App won’t open
By Donna Murphy 2 years ago
I subscribed to this Betterme keto diet by mistake and want to cancel it..paid $29.99 USD on my visa and want a credit with NO further chargesto my Visa,,This transaction took place yesterday Feb,24/2022 I have no app or nothing else..Imade this transaction in errorand WANT IT CANCELLED and a credit to my Visa or this issue will be reported...very difficult to cancel.
• Not user friendly
• Unable to customize the "to do" list
• Fasting feature cannot be turned off
• Food recognition is poor
• Limited workouts after 28 days
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Complete guide to troubleshoot BetterMe app on iOS and Android devices. Solve all BetterMe app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Genesis Technology Partners, developers of BetterMe.
100% Contact Match
Developer: BetterMe Limited
E-Mail: [email protected]
Website: Visit BetterMe Website
There is no need to go to the gym; over 800 of our workouts can be done at home - with our vast library of exercises, everyone will find something to float their boat: from prenatal yoga to guided interval running, get ready to meet your new favorite way to get in shape fast! We’re online and are happy to help. - Yoga, running and walking workouts for everyone! this app offers varied workouts, easy-to-follow meal plans, and useful tips for everyone! Personalized workout and nutrition plans supported by real human coaches, comprehensive progress tracking, and cognitive therapy practice-based tips. 1. We've also added yoga journeys as well as walking and running workouts to make sure that we've covered all your daily activity needs. You can cancel your subscription at any moment in your iTunes account settings, but refunds will not be provided for any unused portion of the terms. Use Calorie Tracker to add any food item to your daily diary and track your progress even more accurately! this app app is also integrated with Health Kit, so that you can track your steps inside the actual app as well as log your water and calorie intake. Getting in shape has a lot to do with nutrition, and we've carefully hand-picked hundreds of recipes for every taste, cooking time, and budget. Whether you’re a beginner or a pro, we’ve got you covered with a variety of exercise sets for at-home or at-the-gym sessions, with zero equipment or a full gym. You can see your workout and meal schedule on the main screen and set workout notifications so that we can remind you to work out at a suitable time. We offer a wide range of subscription options so that you can choose the right one for you (3 months access renewal, weekly renewal, etc. ). For your convenience subscriptions are set to Auto-Renew within the 24-hour period prior to the subscription end date. Shoot our coaches a message if you are unsure about what to do, need motivation or just want someone to talk to! Quickly find your new favorite keto breakfast, vegan snack, low-calorie dinner and much more. Payment will be charged to your iTunes Account at purchase confirmation. Want to eat healthy, but following recipes is not always convenient? Worry not! Everyone can find something they like, whether it’s to get your blood pumping or wind down after a long day.