Merge Mansion app not working? crashes or has problems?

Merge Mansion Status


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⚠️ Most reported problems ⚠️

Crashes
68.7%

Not working
12.5%

Login
8.3%

Connection
7.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Merge Mansion Problems 😠👌🔥

- Poorly implemented UI

- No tutorial

- No way to undo spending crystals

- Frustrating progress to capitalize on compulsion of completion

- Have to message support to reset game

  36 Reported Issues: 😵🆘🛟🚨📢

Kelly Cuevas
2024-12-12

The game keeps crashing on my Galaxy Tablet.

Glen Mc
2024-11-30

My Merge Mansion won’t open at all. I cleaned my Android up but still won’t open. ;-(

Glen Mc
2024-11-30

My Merge Mansion won’t open at all. I cleaned my Android up but still won’t open. ;-(

Denis
2024-11-04

toujours cette perte de réseau 2321f et jamais de réponse de metacore.

Player
2024-10-16

Connection lost 1321f

Jennifer Waite
2024-07-15

My game will not load. All I get is the initial black screen with the Metacore logo, and then it pops off and I'm back to the home screen on my Android phone. I've been playing for a very long time on the same phone, with an increasing frequency of crashes lately, but I've always been able to reload and resume my game - until three days ago. I don't know what to do - I do not want to lose my progress, and I love this game so much, I really want to keep playing! Please help!

U
2024-01-27

Constant crashes- cannot click beyond one series.

John Cannell
2024-01-06

Game starts to connect to server, gets to 50% (exactly) and stalls. I have deleted and reinstalled several times and still stalls. Finally deleted and will not reinstall.

Sharon Bowles
2023-12-31

Every time I want to play the game it will not open. I have to try 5 times before it will load and I can play.

Shelley
2023-09-27

Level 37 / I con no longer get my daily options to buy more energy, or get a daily piggy bank. Why?

Fern M Frank
2023-09-16

Since the new update I keep getting kicked out of the game and have to go back in.

Kelly Woodall
2023-06-30

It fails to load. I have already deleted the app and then reinstalled costing me funds. Not sure what else I can try other than deleting permanently

Holly Lovey
2023-06-27

The game is loading only to 95%. I have tried everything I can think of. I don't know what to do at this point.

Rebecca
2023-06-20

Since new update for study, games freezes then crashes, booting me back to home screen on Android phone.

Robert Wellman
2023-05-18

Using iPhone XR latest OS version. Have shut phone down completely then restarted. Merge Mansion won’t load past 50%. Seems like Grandma can’t get that pie warmed up….

Pypnap
2023-03-20

someone at Merge Mansion said to click on delete data - NOW I HAVE TO START OVER!?!????!????!?!??!!!!??!?!?!

Brese Arose
2023-02-15

My android phone is frozen on the merge screen. I cannot even turn my phone off, resulting in not being able to use my phone.

Lori
2022-10-25

Keeps crashing and kicking me back to my home screen have to reload

Cherika
2022-10-18

Game won't get pass the video since the Halloween update I have contacted support via email and still nothing?!! I really like the game and don't want to stop playing please help

Carol
2022-09-30

won't get past the "loading..." I really like this game, try to play it every day but if this continues, I will have to remove

L
2022-09-16

Game will not load, keeps getting stuck at low percentages, or giving error code 1321f

Cathy Forbes
2022-09-16

Unknown error. Please contact Support (Error code 1328)

Robert
2022-09-16

it loads than the game freezes and goes back to the loading screen and sometimes during loading it will say unknown error. contact support ( error code1328.

Iwona
2022-09-15

Keep trying to start the game for few day now, but only get an information "connection lost, error 1321f".

Paulette
2022-09-14

Connection lost error 1321f

Ahmadi
2022-09-13

Connectivity issue for hours. Error code 1315. Not planning on restarting will wait until it is resolved.

Ahmed
2022-09-13

Connectivity issue for hours. Error code 1315. Not planning on restarting will wait until it is resolved.

Cindy Pettit
2022-09-12

Merge mansion is making me start over. I lost everything.

Kat
2022-09-02

I keep getting a network error message 1315. Have tried to get into the game for an hour so far.

Elaine Paperman
2022-06-06

I can’t play any events. They all have green check mark and I can’t open them to play. What’s wrong? How can I advance to the next level? I’m stacked on level 32.

Showing 1-30 of 36

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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Metacore Games Oy, developers of Merge Mansion.


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Contact e-Mail: [email protected]

Contact e-Mail: [email protected]


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Developer: Metacore Games Oy


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Developer: Zynga

E-Mail: [email protected]

Website: 🌍 Visit Merge Dragons! Website



About this app

I am not hiding anything.. - RENOVATE and restore Maddie’s new home and expand the mansion grounds with beautiful plants and furnishings! - MERGE tools, flowers, and other items as you solve the matching puzzle! - UNCOVER the story and plot twists in a mystery about family secrets and old grudges! - EXPLORE the mansion grounds and the world around it to unlock hidden areas. - RELAX and enjoy this casual puzzle game about a mysterious mansion with family-friendly, heartfelt dialogue!  By playing this relaxing puzzle, you’ll match and merge to renovate the house, clean up the gardens, plant flowers, find amazing discoveries and uncover hidden secrets on the grounds of the Boulton family estate.  You’ll help Maddie find out what’s happened and learn all about her, and the Boulton family’s past, as you renovate and restore the grounds together.  After years of neglect, the mansion and gardens have fallen into disrepair, but Maddie is determined to save it from ruin and restore her family’s legacy.  Maddie uncovers her family history with every area she restores, but with each discovery she makes, there seems to be a new secret to dig into!  Our mysterious story is set around my family’s mansion, which has been empty for more than 40 years.  Sit down, grab a coffee - maybe a nice slice of pie too - and play Merge Mansion now. Am I hiding something?  Can Maddie get the grounds up to code, or will she lose everything?  Maddie says I’m keeping secrets.  What happened to the family estate and fortune?  I say, what does Maddie know?!  And do I have any more secrets up my sleeve? Of course not.  Why did I keep the manor a secret?  Who is the man behind the mysterious statue?  Questions about the game?  You can decide for yourself...