Merge Mansion Status
Are you having issues? Select the issue you are having below and provide feedback to Merge Mansion.
68 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] An office type room overlays the dance floor and speakeasy. It obscures the area tasks
Only lods for 50% then the screen just blink
not loading to 100%
loading only to 99 percent
Since last update yesterday, game will now not open
Unable to download and/or connect. Went to app update, better but still slow. Updated IOS, still bad
I can not down load or update
Traveling to Mansion Grounds stops at 98%
When traveling after opening stops at 98%
when traveling to the mansion, I get to 98% and can't go any further
📋 45 Reported Issues:
network issue
At great escape but app opens to travel to mansion grounds but stops at 98% and I cannot play.
I open the game, click on informant clue and then the game won’t progress any further.
Error 1321f the game wont let me play
ik krijg error 14450
I try to start the Hopewell Bay Challenge, but it doesn’t get past ‘finding other players’.
It keeps shutting down when I go to click on an item to proceed
My game does not load
Error 1328
The game keeps crashing on my Galaxy Tablet.
My Merge Mansion won’t open at all. I cleaned my Android up but still won’t open. ;-(
My Merge Mansion won’t open at all. I cleaned my Android up but still won’t open. ;-(
toujours cette perte de réseau 2321f et jamais de réponse de metacore.
Connection lost 1321f
My game will not load. All I get is the initial black screen with the Metacore logo, and then it pops off and I'm back to the home screen on my Android phone. I've been playing for a very long time on the same phone, with an increasing frequency of crashes lately, but I've always been able to reload and resume my game - until three days ago. I don't know what to do - I do not want to lose my progress, and I love this game so much, I really want to keep playing! Please help!
Constant crashes- cannot click beyond one series.
Game starts to connect to server, gets to 50% (exactly) and stalls. I have deleted and reinstalled several times and still stalls. Finally deleted and will not reinstall.
Every time I want to play the game it will not open. I have to try 5 times before it will load and I can play.
Level 37 / I con no longer get my daily options to buy more energy, or get a daily piggy bank. Why?
Since the new update I keep getting kicked out of the game and have to go back in.
It fails to load. I have already deleted the app and then reinstalled costing me funds. Not sure what else I can try other than deleting permanently
The game is loading only to 95%. I have tried everything I can think of. I don't know what to do at this point.
Since new update for study, games freezes then crashes, booting me back to home screen on Android phone.
Using iPhone XR latest OS version. Have shut phone down completely then restarted. Merge Mansion won’t load past 50%. Seems like Grandma can’t get that pie warmed up….
someone at Merge Mansion said to click on delete data - NOW I HAVE TO START OVER!?!????!????!?!??!!!!??!?!?!
My android phone is frozen on the merge screen. I cannot even turn my phone off, resulting in not being able to use my phone.
Keeps crashing and kicking me back to my home screen have to reload
Game won't get pass the video since the Halloween update I have contacted support via email and still nothing?!! I really like the game and don't want to stop playing please help
won't get past the "loading..." I really like this game, try to play it every day but if this continues, I will have to remove
Game will not load, keeps getting stuck at low percentages, or giving error code 1321f
Unknown error. Please contact Support (Error code 1328)
it loads than the game freezes and goes back to the loading screen and sometimes during loading it will say unknown error. contact support ( error code1328.
Keep trying to start the game for few day now, but only get an information "connection lost, error 1321f".
Connection lost error 1321f
Connectivity issue for hours. Error code 1315. Not planning on restarting will wait until it is resolved.
Connectivity issue for hours. Error code 1315. Not planning on restarting will wait until it is resolved.
Merge mansion is making me start over. I lost everything.
I keep getting a network error message 1315. Have tried to get into the game for an hour so far.
I can’t play any events. They all have green check mark and I can’t open them to play. What’s wrong? How can I advance to the next level? I’m stacked on level 32.
I keep getting this error code upon launching the app "Connection lost (Error code 1315)"
I keep getting a network issue error "Connection Lost (Error Code 1315) every time I launch the app.
I am getting error code 1315 every time I try to open the app.
Xp not registering and game will not level up. Game is stuck on level 40 with enough xp to level up to 41.
Hi, my merge mansion keeps freezing and won’t let me move from one screen to another, it won’t let me do anything! Lasts for a few hours.
I’m not getting a lot of the rewards they come with the spring event. It’s missing probably 2/3 if the rewards. Even if I go out and back in like I had to with the last event sometimes, it doesn’t work.
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Developer: Metacore Games Oy
‼️ Outages Happening Right Now
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Apr 22, 2026, 08:26 PMa iOS user from Gothenburg, Sweden reported problems with Merge Mansion : Connection
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Apr 21, 2026, 05:01 AM
a iOS user from Amsterdam, Netherlands reported problems with Merge Mansion : Connection
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Apr 05, 2026, 08:29 AM
a Mac user from Steenbergen, Netherlands reported problems with Merge Mansion : Not working
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Apr 03, 2026, 10:26 AM
a Windows user from Mönchengladbach, Germany reported problems with Merge Mansion : Not working
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Feb 25, 2026, 09:56 PM
a iOS user from Nouic, France reported problems with Merge Mansion : Not working
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Feb 21, 2026, 07:48 AM
a AndroidOS user from Kandern, Germany reported problems with Merge Mansion : Connection
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Feb 02, 2026, 02:52 PM
a iOS user from Manchester, United Kingdom reported problems with Merge Mansion : Not working
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Jan 27, 2026, 07:39 PM
a Linux user from Berlin, Germany reported problems with Merge Mansion : Connection
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Jan 21, 2026, 02:30 PM
a Mac user from Salt Lake City, United States reported problems with Merge Mansion : Connection
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Dec 22, 2025, 03:23 AM
a iOS user from Phoenix, United States reported problems with Merge Mansion : Not working
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