HealthEquity app not working? crashes or has problems?

HealthEquity Status


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⚠️ Most reported problems ⚠️

Something else
50.0%

Not working
25.0%

Payments
25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of HealthEquity Problems 😠👌🔥

- Nobody there to manage the app and make sure it is updated and working.

- Funds for this fiscal year took a while to post.

- Unable to use funds from the app to make payments.

- Incompetently designed and executed app.

- Every time a bug is fixed, three more things break.

- Doesn't work on a tablet/phone any better than the app does.

  2 Reported Issues: 😵🆘🛟🚨📢

Jeffrey Wachtel
2024-12-21

I’m getting a MiTM error that won’t let me access my account

Amy Watts
2023-06-19

I am unable to reimburse myself in the app even though I have money. What is happening and how can I fix it? Thanks!

Showing 1-2 of 2

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Common HealthEquity Problems & Solutions. Troubleshooting Guide

       


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About this app

The this app mobile app is a convenient and powerful tool that gives you on-the-go access to your benefit accounts. · On-the-go access and history: Access all account types wherever you go. · Documentation: Take a photo with your device, upload images from your gallery, or add images and PDFs from the Files app to initiate claims and payments. · Ability to send payments & reimbursements: Send payments to providers or reimburse yourself for out-of-pocket expenses directly from your account. · Ability to manage debit card transactions: Link your debit card transactions to claims and documentation. · Claims initiation and status viewing: View the status of claims as well as link payments and documentation to claims. · Investments: Manage your HSA and MSA investments including buying and selling funds, researching performance, and making trades. · Notifications: Receive alerts when your this app card is used.