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Last Updated on 2024-11-12 by Tresta

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Common Tresta Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tresta app on iOS and Android devices. Solve all Tresta app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tresta iPhone Issues and Solutions

Tresta iOS app crashes, not working, errors
Tresta iOS app network issues
Tresta on iOS has black/white screen

Tresta Android App Issues and Solutions

Tresta has errors/crashing/not working
Tresta server network connectivity issues
Tresta has black screen

Tresta iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tresta app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tresta app crashes or not working on Iphone (iOS):

Close and restart the Tresta app on iPhone
Update Tresta app to the Latest Version for iOS
Uninstall and reinstall Tresta iPhone app
Update your iPhone to the latest iOS version

Fix Tresta on iPhone unable to connect to server/internet connection issues::

To resolve Tresta network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tresta black/white screen (blank screen) on iPhone:

Follow the Tresta iOS app troubleshooting guide Here →

Tresta Android App Issues and Solutions

Fix Tresta not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tresta app issues:

Force Stop the Tresta App
1. On android, goto "Settings" » click Tresta app. » click "Force Stop".

Update Tresta to the latest version on PlayStore

Clear Tresta App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tresta app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tresta.

Fix Tresta unable to contact server/ Tresta internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tresta » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tresta » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tresta on android.

Solve Tresta black/white screens issue on Android:

Follow the Tresta android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tresta, developers of Tresta.

About this app

this app is a business phone system that’s as mobile as you are, with all the calling, texting and collaboration features you need to help your business look its best. Install this app on your smartphone today and begin taking advantage of unlimited calling and texting on your business phone number - from anywhere. Note: The this app app uses call bridging to facilitate outbound calls. This requires voice and data to access with your iPhone service provider.