Thomson Reuters Authenticator app not working? crashes or has problems?

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Summary of Thomson Reuters Authenticator Problems 😠👌🔥

- Poor design with no instruction or directions during set up

- No ability to migrate the app account to a new phone

- No ability to sync the app with an existing account

  1 Reported Issues: 😵🆘🛟🚨📢

Bill Reichelt
2022-06-28

I have an iPhone 7 and ever since the 15.5 software update was installed, I am no longer getting the notification to approve the sign in. I now need to open the app to get the approval screen

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Common Thomson Reuters Authenticator Problems & Solutions. Troubleshooting Guide

   


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Thomson Reuters, developers of Thomson Reuters Authenticator.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Thomson Reuters Authenticator Website

Privacy Policy: https://www.thomsonreuters.com/en/privacy-statement.html

Developer: Thomson Reuters


65.52% Contact Match

Developer: Thomson Reuters

E-Mail: [email protected]

Website: 🌍 Visit Thomson Reuters Connect Website

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Developer: Microsoft Corporation

E-Mail: [email protected]

Website: 🌍 Visit Microsoft Authenticator Website

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Developer: Google LLC

E-Mail: [email protected]

Website: 🌍 Visit Google Authenticator Website

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Developer: Salesforce.com, inc.

E-Mail: [email protected]

Website: 🌍 Visit Salesforce Authenticator Website



About this app

Whether using ThomsonReutersAuthenticator to access Thomson Reuters software for work or personal use, multi-factor authentication adds an extra layer of protection to your data, wherever your software or data are stored.  Introducing the Thomson Reuters Authenticator: one app to verify your identity to access to Thomson Reuters software, providing an additional layer of security when signing in, helping you protect your data.  If you’ve enabled multi-factor authentication for any of your Thomson Reuters software, logging in to that software will trigger the Authenticator app to notify you on your device.  The easy-to-use design makes it simple.  Simply press approve (or use Face ID / Touch ID) to complete the sign-on process, or press ignore if you’re not trying to access the software at the time.