Company Name: Thomson Reuters
About: Introducing the Thomson Reuters Authenticator: one app to verify your identity
to access to Thomson Reuters software, providing an additional layer of security
when signing in, helping you protect your data.
Whether using this app to
access Thomson Reuters software for work or personal use, multi-factor
authentication adds an extra layer of protection to your data, wherever your
software or data are stored.
Listed below are our top recommendations on how to get in contact with Thomson Reuters Authenticator. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Thomson Reuters Authenticator. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Thomson Reuters
I got locked out of my account theres my number to call, can't remember my recovery password
Got new device and not able to have my login authenticated. If the above email address is not correct, then the other is e.davis@redacted
by DNASFCA
I changed to a new phone and was instantly locked out of my account because there’s no migration of the app account to the new phone unless you somehow know to turn on that feature in the app settings on your old phone. If you don’t do it before hand, you can’t do it later. Poor design, with no instruction or directions during set up, and now I’m locked out of my account completely.
by Greenga13
This app is a nightmare. I have the app downloaded on my device and nothing one needs to do to get this to pair/work is obvious. There is no ability to sync this with an existing account and I’m ready to smash my phone. Unfortunately my account relies on this during tax season so I will have to call a help line to figure this out. Someone should start all over again and get this right.
by Raddoc06
Why is it so difficult for the developers of this software to try for a brief moment to image an audience that is not familiar with the app, then work to explain steps to use the app such that the average person can understand? The basis of good communication or teaching is the realization that the person you are speaking to is not you.
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