Homebase app not working? crashes or has problems?

Homebase Status

Last Updated on 2024-10-28 by Hombase Technologies

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Crashes

75.0%

Not working

25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Homebase Problems 😠👌🔥

- Slow to connect to door lock, causing wait times

- Logs out after unlocking a door

- Needs improvement in app and lock engagement

- No call box or QR code feature for guests

- Some users have experienced network gaps, rendering the app useless

Have a Problem with Homebase - Smart Apartments? Report Issue

Common Homebase Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Homebase app on iOS and Android devices. Solve all Homebase app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Homebase iPhone Issues and Solutions

Homebase iOS app crashes, not working, errors
Homebase iOS app network issues
Homebase on iOS has black/white screen

Homebase Android App Issues and Solutions

Homebase has errors/crashing/not working
Homebase server network connectivity issues
Homebase has black screen

Homebase iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Homebase app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Homebase app crashes or not working on Iphone (iOS):

Close and restart the Homebase app on iPhone
Update Homebase app to the Latest Version for iOS
Uninstall and reinstall Homebase iPhone app
Update your iPhone to the latest iOS version

Fix Homebase on iPhone unable to connect to server/internet connection issues::

To resolve Homebase network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Homebase black/white screen (blank screen) on iPhone:

Follow the Homebase iOS app troubleshooting guide Here →

Homebase Android App Issues and Solutions

Fix Homebase not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Homebase app issues:

Force Stop the Homebase App
1. On android, goto "Settings" » click Homebase app. » click "Force Stop".

Update Homebase to the latest version on PlayStore

Clear Homebase App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Homebase app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Homebase.

Fix Homebase unable to contact server/ Homebase internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Homebase » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Homebase » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Homebase on android.

Solve Homebase black/white screens issue on Android:

Follow the Homebase android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hombase Technologies, developers of Homebase.

About this app

this app is a smart apartment platform giving tenants and property managers the most convenient leasing experience possible. this app allows you to easily manage your payments, add and track maintenance requests, control smart devices and much more.