Homebase - Smart Apartments Reviews

Homebase Reviews

Published by on 2024-12-14

🏷️ About: Homebase is a smart apartment platform giving tenants and property managers the most convenient leasing experience possible. Homebase allows you to easily manage your payments, add and track maintenance requests, control smart devices and much more.


       


Overall Customer Experience 😎


🤬 Negative experience
37.1%

🫥 Neutral
32.3%

😎 Positive experience
30.6%

~ from Justuseapp.com NLP analysis of 114 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Allows remote access to unlock doors for guests and delivery drivers

- New widget feature speeds up unlock times

- Excellent customer service with prompt and easy issue resolution

- Useful for those who don't want to carry around keys

- Faster and easier than using keys to unlock doors



Read 9 Customer Service Reviews 😠💢

2.5 out of 5
Never Worked

My apartment building replaced a functioning thermostat and app with this app.

this app has never worked in my apartment. I’ve reached out to representatives multiple times and was finally told that there were network gaps that my apartment fell into. Wow, worthless!

Still waiting for my lock to engage….

It’s an okay app. Takes forever for Homebase and the lock to engage. Needs HomeKit integration to Auto-Unlock.

It’s meh

Takes a while to open doors and logs me out after I unlock a door.

Cool concept slow execution

I’ve had this app for a year. It’s a good concept. But sometimes you will be standing outside your door waiting to unlock for a few minutes. Very very slow to connect to the door lock.

Good customer service

The customer service is super quick and the person I spoke to, Raul, helped me figure out my issue promptly and easily!

Apartment Key App

Used Homebase while living in the OGGI lofts in downtown KC. Was nice to have instead of carrying around an apartment key. Very useful for letting in guests and delivery drivers remotely.

5 Star experience with Raul!

I had a mistake I made on Homebase and contacted Raul with support, he fixed my problem and it took no time at all. 5 star experience!

Awesome product. Can’t imagine not having it now

Unlocks my doors faster and easier than digging in my pocket fiddling with my keys. I wish the offices on sprint campus where i work used this app.

I’d like to have a call box or QR code or something to give to friends when they’re coming over, that would be cool.

Love the improvements

Super useful. I love being able to let guests in from my app. The new widget feature they added is cool, too. Speeds up unlock times.



Is Homebase Safe? 🙏

Yes. Homebase - Smart Apartments is very safe to use. This is based on our NLP (Natural language processing) analysis of over 114 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.5/5 . Justuseapp Safety Score for Homebase Is 45.2/100.

Safety Analysis

56.4% of users say app is Risky 🚨
56.4%

36.6% of users say app is Safe 👍
36.6%

6.9% of users have Some Concerns ⚠️
6.9%


Is Homebase Legit? 💯

Yes. Homebase - Smart Apartments is a totally legit app. This conclusion was arrived at by running over 114 Homebase - Smart Apartments User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Homebase Is 92.8/100..

🔏 Privacy & Data Safety

Homebase collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
  • Data Not Linked to You:
    • Financial Info
    • Usage Data
    • Diagnostics

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Features

Homebase is a smart apartment platform giving tenants and property managers the most convenient leasing experience possible.

Homebase allows you to easily manage your payments, add and track maintenance requests, control smart devices and much more.

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