Contact Homebase - Smart Apartments

Contact Homebase Support


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About: Homebase is a smart apartment platform giving tenants and property managers the
most convenient leasing experience possible. Homebase allows you to easily
manage your payments, add and track maintenance requests, control smart devices
and much more.


 
  2024-12-14

Homebase Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: support@homebase.ai

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Developer: HomBase Technologies




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3 Most reported problems 😔💔

2.5 out of 5

Never Worked

2022-04-29

by Excuse Me, Is This Name Taken?

My apartment building replaced a functioning thermostat and app with Homebase.

Homebase has never worked in my apartment. I’ve reached out to representatives multiple times and was finally told that there were network gaps that my apartment fell into. Wow, worthless!

Still waiting for my lock to engage….

2022-05-06

by Rubber_duckie_wanna_cracker

It’s an okay app. Takes forever for the app and the lock to engage. Needs HomeKit integration to Auto-Unlock.

Cool concept slow execution

2022-05-13

by Univ Of Kansas Student

I’ve had homebase for a year. It’s a good concept. But sometimes you will be standing outside your door waiting to unlock for a few minutes. Very very slow to connect to the door lock.


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