Are you having issues? Select the issue you are having below and provide feedback to BMW Connected.
I’m on iPhone 14 Pro Max and every time I launch the BMW Connected app it crashes on the splash screen. I have tried restarting the phone and made sure I have all of the current versions of everything. Still no luck.
Complete guide to troubleshoot BMW Connected app on iOS and Android devices. Solve all BMW Connected app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BMW, developers of BMW Connected.
For further information on the wide range of services offered by BMW ConnectedDrive and BMW Connected, please also consult our webpages at and Please refer to regarding the compatibility of your smartphone with BMW cars. With remote controls and more, BMW Connected puts your BMW in your pocket. • BMW Digital Key: As a BMW owner, you can use BMWConnected to setup BMW Digital Key. While BMWConnected ’s features will function as expected on many 2013 and earlier vehicles, some vehicles may be incompatible with certain services. For the aforementioned reasons, BMW is unable to warranty unrestricted compatibility and functionality of your mobile device in combination with the vehicle interface. Usage of BMWConnected is based on the general contractual and usage conditions for BMW ConnectedDrive. This can incur costs (for example due to roaming) in accordance with the contract concluded between the customer and the network operator. BMW Connected is optimized for 2014 and newer vehicles. Continued use of GPS running in the background can decrease battery life. Please observe national requirements and conditions specific to the country you are in. The application is displayed in the car in the language configured for the vehicle. A mobile Internet connection is required. If you experience significant battery drain while using BMW Connected, select the lower battery usage option in the Settings menu.