My BMW app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
94.1%

Crashes
2.0%

Login
2.0%

Not working
2.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of My BMW Problems 🔥

- BMW remote interface takes forever to send command to the vehicle

- 3D view is weird

- Addresses sent to the car for navigation never makes it to the car

- Rarely receives directions sent to it through the app

- 3D view and even the vehicle data such as the odometer rarely work

- Can not lock or unlock the vehicle

- Can not remotely vent the vehicle

📋 48 Reported Issues:

B
Brian Woodward 2023-10-27

My reg ND70 KTN my bmw app has said this since I bought the car from stratstone Tyneside silverlink Vehicle issues check soon tyre service rear tyres tyre wear next service due in 311mi theses are new tyres Stratstone will not help waste of time asking. Don’t no if you can help

P
Peter Køhler 2023-05-11

I can't log in. Every time I try, I get the following error: "We are sorry but a technical error has occurred. Please try again later (3020)". My phone is a Samsung S21 with Android 13.

Q
Q 2023-02-26

Unable to log in, error code 3020 pops up all the time

J
John Hopkins 2023-02-01

The App seems to work until I attempt to purchase a new subscription. Instead of going to the UK store the App goes to the German .DE store and the language on that store is German. How can I get it to go to the UK site?

G
Grosjean Francois 2023-01-12

my bmw app no more working and no loggin possible since 9.01.23 after upate. fault 3020 indicated, even after deinstall and reinstall and cleared cache and data on 2 different mobiles

G
GS Mann 2022-12-16

App doesn't seem to updat6e with vehicle data - seems to be some issue with it "talking" to vehicle. This means that i can't start the heaters in car...a key feature especially given current sub zero temperatures!!

M
Malcolm Mellan 2022-12-15

my bmw app ,has a large difference between mileage shown on app and mileage show on dashboard of vehicle175 miles on vehicle and 125 on app, this is the most that has been , but normally about 25 miles difference,is this normal, obliged mmellan

P
Paul Wooldridge 2022-11-22

my bmw app shows 3020 code when logging in ,It does not work .

D
Daniel Llamazares 2022-10-13

Hola. No consigo entrar en la app bi cambiando contraseña ID. Me sale siempre error 3020

M
Mark Huyge 2022-09-15

Can nog login. Keeps giving error code 3020.

N
Natalie Hughes 2022-08-24

App not working for nearly 6 weeks technical error 3020 on android smartphone. Tried deleting and reinstalling app. Any ideas?

F
Felix Aviles 2022-08-24

The app is not updating the car data.

Z
Zahari Bin Ahmad 2022-08-16

Unable to login. Technical issues error code 3020.

K
Keith Grafton 2022-08-07

Car doesnt update, 3D cameras have never worked. Doors dont lock, Ive reset the car several times and it updated location for a day or two but then stays in one location with fuel not updating. Ive phoned help desk 3 times but no change.

P
Pete 2022-08-04

Australia The app registers the car on start up. Nothing else, location, fuel level. Happens regularly, after a couple of weeks works fine. All the fixes don't work.

P
Paul Buttolph 2022-07-29

I’m having problems with the App on an Android smartphone. I have the App but when I try to log in, that results in a blank white screen. I have been able to log in via an IPad & a MacBook, so the problem appears to be solely with the Android App. I have tried uninstalling, restarting my phone, then reinstalling, but the result is the same. Any other suggestions?

R
Roy Anderson 2022-07-28

My BMW app in car is stuck looking for destinations sent to car ….how can this be cleared. Also app on phone showing details from start of week when car getting serviced and not current values or location….how can I sort

ΛΕΩΝΙΔΑΣ ΠΑΠΑΔΑΝΤΩΝΑΚΗΣ 2022-07-14

App not working. Unable to log in error code 3020. Please help us asap.

I
Ian Mullins 2022-07-11

My app is not updating fuel level etc stuck on reading from weeks ago

I
Ian Kavanagh 2022-06-30

When originally installed I could see mileage and tyre pressure but they hardly ever updated have never seen the status ‘all good’ For the last 5 or 6 updates the mileage and tyre pressure have not been visible at all or space where they should be

T
Terry 2022-06-26

1. App gives incorrect information about vehicle status. 2. Cannot successfully send destination to car from My BMW app.

V
Vernon Chetty 2022-06-25

App not working. Unable to log in error code 3800. Very frustrating. Please help

M
Mark Groboske 2022-06-12

App does not send destination route to my BMW

M
Marco 2022-06-07

App don't work. Code error 3020 since 3 weeks

S
Simon Sayers 2022-05-26

Connected to the right car but fuel level is the same all the time and the vehicle is parked nowhere near the place the app says

S
Stefan Puscasu Lupasc 2022-05-25

Hy guys. Have left the car on the driveway and went for a walk, after I realised that car is open I’ve locked the car from the app and when came back wanted to open . App not sending comand to car and not updating status . Called call centre they advised to call again in the morning the technical team

C
Colin Wixon 2022-05-25

My BMW App Does NOT Update - Location , Fuel ect..... I have un-installed the app & re-loaded - NO DIFFERENCE

C
Colin Harris 2022-05-25

App not working; location, battery charge, fuel info are not updating

L
Lynn Fitzwater 2022-05-24

Unable to log in, repeat error code 3020 many times. Reported already but not fixed yet

G
Ge.D. 2022-05-24

My BMW app for the last 4 days doesnt update location and fuel location and windows / doors status.

L
Linda Moore 2022-05-23

2022 X3 m40i - App will not update fuel level and mileage. I deleted and reinstalled the app and tried it with the vehicle running. Nothing. I also would like to know when the Apple Watch app will return.

P
Peter Adlard 2022-05-21

Location charge fuel status not updating for last few days. Checked updates and reinstalled app.

J
Jef 2022-05-21

My BMW app not working for 4 days !! Doesn’t have right location - seems stuck into a location I was parked at 4 days ago. Doesn’t give charge / vehicle status / acknowledge commands Very frustrating after spending more than €100k!!!

K
Kevin 2022-05-19

same issue with me, says windows are open when not. Its not updating mileage, or recording electric charging etc. total rubbish

V
Vivien Higgins 2022-05-18

App was not updating my location and charging status. Logged out then in again. Required me to add new pin but will not recognise my car. Connectivity problem message comes up even when I am in the car

R
Rob Smith 2022-05-18

Updated to the latest my BMW app today and it’s not worked since I updated!

B
Barry 2022-05-12

My BMW app is constantly failing. It shows incorrect information saying the driver's door is open when it is closed. It will not update the position of the vehicle and will not indicate when charging is taking place. In other words, a useless dud.

R
Ray Ansell 2022-05-11

Since coming back in my BMW 520d from Germany about 2 weeks ago the app has failed to log in with the same 3020 error for technical error. Not impressed with the call centre BMW use as the staff seem to go around in circles with the same so called fixes that do not work. Really. I received a reply to such an email headed by BMW Premium Call Centre. Eh nope. Great car but but the rest is lacking. Might go back to MB if it keeps going like this.

A
Andrew Harmer 2022-05-06

MyBMW app not updating. Pull down screen but does not refresh. Fuel and mileage showing incorrect readings.

J
Jamie Frier 2022-05-04

Cannot log in. Get error message, "We are sorry but a technical error has occurred. Try again later. (3020)." I have been getting this message for a couple of weeks.

D
Dan 2022-05-04

My BMW app not updating fuel level and always says driver window is open. Been glitchy for 4-5 weeks after 6 months with no problems.

P
Plamen Petkov 2022-05-03

MyBMW app does not give the current location of the vehicle and does not show charging progress

M
Malcolm Brown 2022-05-02

Spinning logon wheel help

G
Geraldine Kennedy 2022-05-01

Unable to log in. App wheel keeps turning & turning

D
Dr. V. Kolar 2022-05-01

Unable to log in to the My BMW app at all - the blue wheel keeps turning and turning... Please help, I'm on a trip in Spain and really need your app!!!!

R
Raymond Ansell 2022-04-30

Just back from Germany with my BMW 520 and the app was fine. Now for 2 days it has not connected with an error code coming up .

P
Private 2022-04-27

App will not locate vehicle. Ticket was open on April 19, 2022. NEED SOLUTION!!!

L
Lorene Whitmire 2022-04-25

MyBMW ap will not give the current location of the vehicle and does not show the current amount of gas in the car.

Showing 1-48 of 48 reported issues:

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