SuperLive Plus app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
35.5%

Connection
29.3%

Something else
11.7%

Crashes
10.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SuperLive Plus Problems 😠👌🔥

- Remote video quality drops quickly

- App is not user friendly

- App has glitches

- Unable to restore cameras to iPad

  81 Reported Issues: 😵🆘🛟🚨📢

Ingrid
2024-03-13

I cannot connect to internet as keep getting message "cannot read bar code when I attempt set up. I used to be able to connect!?

RB
2024-01-23

I keep getting the message " Device is busy" when I try to play back recorded video on Iphone SE running IOS 17.1.1 using SuperLive Plus

Marcy Thigpen
2024-01-11

We use this program in my office and remote playback is saying "no data" and I need access to it if someone can help.

Alan
2023-11-05

The superlive android phone app will now only work if VPN is on whilst previously it made no difference

Cong
2023-10-22

I had been having issue with camera videos playback for 4 months now. When tried to play back it kept saying the device is busy. Please help with this issue. Thank you

Cong
2023-10-22

I tried to view back videos on Superlive Plus but it kept saying ‘the device is busy’. And the issue has been for about 4 months now. Could you please help?

John
2023-10-11

When I am near the camera system my phone can access it through Super Live Plus, but when I am away from home I now get error message "device offline." Without doing anything when I am near the system it automatically connects and working again. This has never happened before and I was able to view the cameras from hundreds of miles away. Now I cannot see anything once I leave the property.

Sonia Duffy
2023-09-01

Unable to use remote playback as always states device is busy. How can this be rectified?

Tw
2023-08-27

i need help with phone set up. ive entered qr code and logged but camera wont show. there is connection cameras show on my tv. my phone is the issue

John Longan
2023-08-11

When I try to watch the playback it says device is busy

Evelyn Douglas
2023-08-04

I need to View footage from a week ago and i get the message NO DATA!! How do I see my History??

George Waywell
2023-07-02

Whin I load the app a text says the the app in crashing and will not load this has only happened in the ,ast few weeks on my i pad and my wife’s is the same Please advise as the cameras are no use like this I contacted the installer of the system and he tried another app but still the same and said it was something to do with the iPad software

Maree Gadsby
2023-06-29

My supercam plus camera remote playback is not working..it keeps saying the device is busy..how can I get this to work? I have closed the app and reloaded in? Restarted my android phone..dont know what else to do..plse help

Linda Crawford
2023-06-28

It only works when I'm at home it use to work when lm not home we had to re put in password because of power out. and it went offline

Yaz
2023-06-25

App keeps crashing and bugs any reason

Peter Elder
2023-06-21

Download list not working. Can not delete files and numerous files paused.

Frank Wonnacott
2023-06-17

In order to play more smoothly it has been switched to lower resolution

Ed
2023-06-17

I lost server definition. I'm using Samsung Android phone. Error displayed: "Type: Unknown Device Type"

Thomas
2023-06-16

Constantly get device is busy error messages when attempting to view playback recorded videos of security cameras.

Chris
2023-06-01

Cameras are not recording. I can only see live shots. Also. I can’t get the right time on the cameras. It’s off by about 1 hot and two minutes

Cynthia Hendrickson
2023-05-23

i can not see video on my phone but it is working o0n the main screen in my office

Brett Allen
2023-05-23

Having trouble scanning the QR code with new phone

April Treminio
2023-05-17

Can view playback. Cameras not working

Sonovia Campbell
2023-05-17

Can not view my cameras online from my iPhone.

Steve Menear
2023-05-16

Can’t remove menu from screen and can’t change settings

Rohan
2023-05-16

When I launch the app, it keeps asking me to tick and AGREE to the privacy statement to continue. However, even after I do this, it keeps bringing me back to the same page .....requesting me to AGREE all over again !!!

Kyle
2023-05-12

Hi there same problem as every one can’t play back videos. Says the device is busy. What can I do to fix this problem. Thanks

Jon
2023-05-02

I can't see the cameras on my iPhone. I have two server lists. One to see the cameras when I'm at home, using my wife. The other to see the cameras when I am away.

Mack
2023-03-27

Hello, I’m able to log into the super live app but when I try to play back a video, it says that the device is busy I did a restart of the NVR and it worked for 30 seconds and then gave the same message. Please help thank you.

Maryanne Said
2023-03-05

My screen on Samsung note 20 is not rotating

Showing 1-30 of 81

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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Peng AnTai, developers of SuperLive Plus.


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Contact e-Mail: [email protected]


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Developer: Peng Antai


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Developer: Shenzhen TVT Digital Technology Co., Ltd.

E-Mail: [email protected]

Website: 🌍 Visit SuperCam Plus Website

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Developer: Tiandy Technologies Co., Ltd.

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Website: 🌍 Visit EasyLive Plus Website



About this app

SuperLive Plus is a specially developed monitoring software for the iPhone.  If have any questions or suggestions, please contact 7281398@qq.