IHOP makes it easy to enjoy award winning buttermilk pancakes — and all your
favorite breakfast, lunch and dinner items. And now, the IHOP app makes it easy
to find nearby locations, order delivery, and pay in store with Pay N’ Go.
Are you having issues? Select the issue you are having below and provide feedback to IHOP.
By Jose Moreno 1 week ago
App on my phone crashes all the time, I am not able to use my rewards or exchange them, this also happens when place online orders. there is no support at all.
By Todd Negus 3 weeks ago
Rewards not working, had 5 different meals at $20-$25 and no rewards ever added and of course no way to contact
By James 3 weeks ago
I tried to enter my bar code from 2 separate meals one today and the other yesterday. Both times the response is to try again later
By Michael Paust 4 months ago
My ap displays a “1” as if there is a message for me. How do I make this go away?
By Steve 5 months ago
When I open the app and try to use app it closes. Tried reinstalling and restarting I-phone. Still don’t work
By David McCarthy 5 months ago
The new app won't load and I want to use my points
By Edwin S. Peverly III 8 months ago
Can't add pancake coins
By David Crabtree 9 months ago
Wheel spinning and account section will not load. Took some of my coins that I did not use. Food pictures disappeared and blank boxes appear in their place. I have been cheated out of coins.
By Mikaela Strother 10 months ago
It tells me that delivery is available based on my address. But then it keeps switching to pickup and saying that my address is outside of the delivery zone which I know isn't true because I can order from the 3rd party website that provides the delivery service for IHOP with no issues
By Carlos RuizVega 10 months ago
Logged out of app and when I tried to log back in I get the message password or email incorrect. I already put in an order and can't log back in
By Denise 11 months ago
App won't let me order.
By Chase 11 months ago
I'm not able to place an order because the app says my store is closed, even though it is not
By Huda Almadi 11 months ago
Every time I try to play the tiles hop game it has me wait a few seconds in the beginning as normal but then a few seconds later it kicks me out of the whole app.
By Andy Zavoina 1 year ago
Every time I use the app to scan my check and pay, I have to renter my payment method. I have several cards in Apple Wallet but it won’t recognize them. I reenter the card into manually and it works. It’s not my card or connection.
By Ted Panu 1 year ago
I NEVER SIGN OUT OF THE APP. ON SATURDAY, DECEMBER 17 I WENT TO MY IHOP APP AND SAW THAT I HAD TO SIGN IN. SO WHEN I DID IT DID NOT RECONIZE MY EMAIL OR PASSWORD. SO I HIT RESET PASSWORD AND IT WAS SUPPOSE TO SEND AN EMAIL TO RESET PASSWORD. I DID THIS 7 TIMES AND I NEVER GOT AN EMAIL. I HAD PAN COINS I WANTED TO ADD TO MY ACCOUNT FROM DECEMBER 13 AND TRIED EVERYTHING I KNEW. THE BIG ISSUE IS THAT I NEVER SIGNED OUT OF THE APP. I COULD ALWAYS GO TO THE APP WHENEVER I WANTED AND SAW MY ACCOUNT. I NEED HELP TO RECTIFY THE ISSUE. WHO DO I CONTACT AND WHEN.
By Mary 1 year ago
I can’t add my pan coins will not take me back to order from phone this happens a lot
By Ronald Uler 1 year ago
Someone needs to fix the problem. I can't add my reward coins to my account for the last two days I had breakfast. It says "Sorry error, try again later".
By Rick Banker 1 year ago
Rewards program states (in IHOP app) that connection to server has failed since Saturday morning. Someone in IS needs to fix the server so I can add rewards and use rewards.
By Josefina Ledesma 1 year ago
Updated the app and tried to sign in, got the message ’user name or password is not valid. Try again’ so I decided to reset the password, even though I’m using the correct one, put my email and never got an email back to do the password reset.
By Kim 1 year ago
Logged into the app today to add to my rewards and all my previous rewards are gone. Won’t accept the new barcode. Logged out to see if that fixed the problem. Now can’t log back in. Says email is incorrect!! What?????
By Nella Bella 1 year ago
The app won't let me login. It keeps saying "Sorry, there was an error. Please try again later". I want to redeem my free birthday stack.
By Brunnella Grimaldi 1 year ago
The app won't let me login. It keeps saying "Sorry, there was an error. Please try again later". I want to redeem my free birthday stack.
By Wayne Cloward 1 year ago
Can't log in when I do it won't take the coin why eat there if you can't use your rewards or even put them in. Tried to send message put all info in then it locked up.Why eat there a lots of places give you rewards and you can actually use them and get them on your card.
By Carolyn Maloney 1 year ago
I joined Ihop on the internet....I can't log into my account...I have tried many times.... I would like to cancel...
By Shawn 1 year ago
Errors regarding login new account serup.
- Grits not on the app menu
- No note box to send notes of communication
- Password reset not received in email
- Double the cost when checking out as a guest
- Logic didn't pick up on orders being delayed
- No communication workflow to let customers know orders were delayed
- Unable to cancel order after more than an hour
Leave a comment:
Complete guide to troubleshoot IHOP app on iOS and Android devices. Solve all IHOP app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DineEquity, Inc., developers of IHOP.
100% Contact Match
Developer: Dine Brands Global, Inc.
E-Mail: [email protected]
Website: Visit IHOP Website
this app makes it easy to enjoy award winning buttermilk pancakes — and all your favorite breakfast, lunch and dinner items. And now, the this app app makes it easy to find nearby locations, order delivery, and pay in store with Pay N’ Go. Plus, you can earn rewards and track your International Bank of Pancakes account, all within IHOP .