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Recently changed broadband supplier. Installer refuses to reconnect 4 cameras for live feed to my mobile device I need to chat with technical team to set this up I am not an installer but owner of the property Kaushik Chotai 07956354792

I HAVE PURCHASE THE CAMERAS ABOUT 5 YEARS AGO, ITS FINE EXCEPT I CAN NOT VIEW THE RECORDING IS THE PROBLEM WITH DVR, SHOULD I REPLACE IT AND PURCHASE NEW ONE OR CAN BE OTHER PROBLEM WITH THE DEVICE.

I have 8 Cameras and I am not getting and feed from 1 of the cameras. How do I fix this problem?

App not working

I only want this company to know that their app is no good. It goes in and out whenever it pleases. There needs to be an upgrade where you all fix the bugs. I can not playback the recordings to my camera. When we go to playback to see what happened, it does not allow us. Please fix this because the purpose of the cameras and this app is to see what's going on at the house when we are away.

My system stated low battery zone 12 and 13. I installed new batteries but, May have install wrong. Send me information or a picture of which end is positive and negative. The writing on the compartment is to small and I’m a senior citizen

Camaras work on tv screen but not on cellphone app. I’ve tried uninstalling and reinstalling and still doesn’t work. It says offline. Need your help

I can't see anything on my phone Samsung S8 plus I don't know my user name and password

Ever since I have changed my network provider I have never been able to get back into my super plus live camera. Please help

I have had super Live Plus for a long time working with no problems, but last week when I turned it on there was a colour advert of three pages which I could not get rid of, I eventually got rid of it but could no longer access my camera's on my phone. I brought in the engineer who installed it and he said the wifi on my phone and the 4G was not working with the app. I took my phone to an iphone shop and they looked at it and said I have been locked out of the app by admin. Now the only devices that are working are on my wife's ipad her iphone and our main screen. Can you help please

I want to change the password how could I change it?

My camera works on monitor but phone app says offline,.all internet connection is working even tried to reinstall the app but still nothing

Constantly get device is busy error messages when attempting to view playback recorded videos of security cameras.

I forgot my password and can’t successfully reset it

I forgot my password and can’t successfully reset it

Camera works on TV and box but not on phone app. It's saying offline. I tried Uninstalling it and re installing it and still nothing

I can’t play recording and blank screen shown on my app . It connected to the internet

I had my system installed less then a year.Nothing but trouble. I wanted to get notified when someone was in my yard. I would get so many even if a bug flew in the view of the camera my phone was going crazy.So I turned my notifications off but would go back to review the footage.Now I’m not getting any no videos no notifications NOTHING this system is a joke. I tried reaching out to the guys that it.ALL I GET IS THE RUN AROUND. I hope that this message gets read and someone gets back to me like ASSP at this point I would not recommend this system to nobody.

My cameras quit working I need help getting them up and running. I’ve left a message before with a response that someone would be contacting me. That was a few months ago. Please help me with this issue. Do you have anyone that can come to my house and help me?

I have 4 camera 2 year ago last few weeks one of camera is fade in day time but night I can’t see anything kindly help me. Thanks

I can see live video feed on my monitor but I can no longer see live feed on my iPhone. I live in another country so it’s very important for me to view live feed on my iPhone. Can you help?

Good afternoon. We have 3 cameras installed at our condo complex. Since last summer we have not be able to access the live on our phones. The router and everything seems to be working fine. We just can't access the cameras on our phone.

I cannot login because i do not remember the pass code or email and i cannot view my cameras from phone but can from my office monitor.

My NET light is out on my black box. my system is working but I lost the connection on my cell phone. Super live plus app is on my cell but It states OFF line. How do I get it on line again and does that have anything to do with the NET light being out? How did the net light go out?

I can't see my camera via the app and the system doesn't allow me to set the correct time on my computer. It says I do not have permission but I am the admin.

The app was working perfectly. Now I can’t view anything and app not working. I logged back on and nothing. What do I do?

I have 3 systems -2 in my separate homes and 1 in office building. The one in my Summer NY home is comple blank.

My notifications for the system have ceased. I logged out and logged back in, checked all settings (that I know about) and things seem normal. Any guidance would be helpful. Thank you.

I seem to have set it up correctly but none of the information like basic, server list file etc has appeared. Also it says unknown server type. I have recently changed my phone and it still works perfect on that one. I am all out of ideas now. Despite trying to make a connection it just keeps running with no error message. Thank you

I cannot see any video on my monitor or on my phones

Need help accesing my camera

Problems with recording when on play back setting please could you send a reply.

I am trying to use the videorecorder on remote playback but there is no icon anymore it seems to have disappeared. Please could you help the icons that were at the bottom seem to have changed and the one I want is not there at all. Thankyou

I can see live feed on the monitor but live feed not working on my phone app. How do I rectify this?

I can see the cameras on my phone when I am on the property and connected to the wifi. However, I am not able to see the cameras while I have internet, when I am away from the property, I am not sure what is wrong with the set up.

This is the 3rd email I have sent - I got a new phone and I am having issues setting this up on the new phone - can someone please call me at 631-398-6960 as soon as possible

I can see the camera's on my monitor. I've had it on phone, now it won't pull up live pictures on my phone. I logged in and put in the password and I see the number of camera's but no live feed.

I also have another email: cameronsa@redacted. I have a new phone. All my information didn't transfer to my new phone. I can't get logged into my app with SuperLive Plus. I see no way of resetting my password. I NEED HELP with this!!!