Are you having issues? Select the issue you are having below and provide feedback to Gogo Entertainment.
- Must be downloaded prior to take-off for best experience
- May occasionally buffer
- Only works for certain airlines
- No 10-second rewind/fast forward button or scrubber to show time in movie
- Double verification process can be frustrating without cell phone connection
- Can be difficult to make work on iPad, may require clearing browser cache
I cannot watch movies on my Updated ios 17 iphone on the last 4 flights on Alaska air. The message says Safari must be updated. According to Apple, it’s updated with each update and I’m fully updated to the latest ios 17.0.3
Complete guide to troubleshoot Gogo Entertainment app on iOS and Android devices. Solve all Gogo Entertainment app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GOGO LLC, developers of Gogo Entertainment.
The new Gogo Entertainment Player brings the magic of the movies and TV to the sky and onto your iPad, iPhone, or iPod Touch. Use the Inflight Entertainment service to watch the latest movies and hit TV shows in flight. Just make your selection, download the player, and enjoy the show!