Disneyland app not working? crashes or has problems?

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12 User reports:
App has problems
 User reports 12

⚠️ Most reported problems ⚠️
Crashes
38.9%

Something else
33.3%

Not working
16.7%

Account
5.6%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Disneyland Problems 🔥

- No way to convert regular ticket to season pass

- Difficult to plan visit

- Kicked out my husband from our party claiming he was “ineligible”

📋 6 Reported Issues:

U
Up Yours 2023-09-20

Galaxy S22+: app freezes and crashes within a minute of opening

L
Laura Minor 2023-08-08

Have booked a time slot for Marvel Heroic Encounter…trying to view ticket but screen goes white and then app kicks me out. Have updated, uninstalled/reinstalled, logged in/out, tried multiple phones. All do the same thing.

J
Joann 2023-07-14

I am trying to change my land to English. It's is in Spanish I can't read it.

P
Pete Cavallini 2022-11-23

I tried to update payment methods on the app with my phone and online and every card I own after I entered multiple times says "your card could not be verified, please use another". They all work just fine on Amazon, buying the pass and paying for Disney+.

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W
Wendy Pudney 2022-08-03

Hi! I have planned our honeymoon trip to Disneyland and I downloaded the app but when I hit the get started button it says I need park reservations which I have. and I also have reservations and have paid in full 8 days at the Grand Californian. the hotel reservations show up on the app but it tells me I need park reservations which when I click the make park reservation the park reservations I already have do show up but then it does nothing, there is nothing to click, no way to have it recognize the reservations and I cannot proceed its very frustrating thank you for any help you can give

J
Jason Davis 2022-07-12

I upgraded to an iPhone 13, my Disneyland app, says access denied when trying to login to view and or change my reservations,

Showing 1-6 of 6 reported issues:

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Common Disneyland Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Disneyland iPhone Issues and Solutions

  2. Disneyland Android App Issues and Solutions


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Developer: Disney




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