Philips Sonicare For Kids app not working? crashes or has problems?

Philips Sonicare For Kids Status


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⚠️ Most reported problems ⚠️

Crashes
70.7%

Connection
8.7%

Not working
8.7%

Screen
8.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Philips Sonicare For Kids Problems 😠👌🔥

- Prizes are mostly food

- Rarely ever gets the spray paint, which is the most valuable prize

- Parenting dashboard does not allow parents to give credit for kids brushing without using the app

- App does not allow for profiles to be shared or moved between devices

- No more things to unlock after playing for a long time

  2 Reported Issues: 😵🆘🛟🚨📢

Adrianne
2024-02-07

There are a few items in the app not working properly. One of the backgrounds (the beach scene) doesn’t have colors. Also, several of the star-shaped glasses no longer fit over the sparkly’s eyes. Instead, they fit like tiny spectacles. I’ve tried closing the app and restarting my phone (I have an iPhone), but nothing helps. Is there anything that can be done without resetting the whole app? My kids don’t want to lose all the clothes, backgrounds, paints, and foods they have earned!

Julie
2023-12-03

Hello, I can start the app, I can use the parents dashboard, I can make an account for my daughter (add picture and name) but I can't start the program: so if I enter my daughter's account there is a blue screen an 'waiting' bubbles for minutes. Nothing happens. So we can't use the app at all, there is no monster, we can't connect with the tooth brush. What can we do? best regards, Julie

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About this app

When children used a Philips Sonicare for Kids toothbrush, 98% of parents surveyed said it’s easier to get them to brush longer and better*, and 96% brushed for 2 minutes or more**, as recommended by dentists.  Sparkly loves clean teeth, so download the Philips Sonicare for Kids app now! ** across 2.  Introducing Sparkly to your kids can help them develop healthy habits that will last a lifetime.  Meet Sparkly, the colorful, furry creature who helps kids have fun while brushing!  Going to the dentist because of a cavity is not something kids or parents want to experience.  To take advantage of all features, please use Sonicare for Kids connected toothbrush that automatically connects to PhilipsSonicareForKids via Bluetooth.