Are you having issues? Select the issue you are having below and provide feedback to Philips Hue.
- Lacking in features
- Can't pick which lights in a room to have turn on or off
- Total disappointment compared to the old app
Hello, I tried to link my Hue app with the Home app via the "Smart home" integration option. When I start the process, I have to assign all lights (42), motion detectors & switches to a room. However the process is not getting terminated completely due to an error message: "the operation couldn't be completed. (HMErrorDomain error 8). on internet I found out this error is about Timeout. As a result, Scenes are not appearing in the Home app and no dynamic link is established between the apps. Any idea how I can get this link set-up? Thanks a lot
Can’t create an account.after I select country the app crashes!!!
I tried to use the out of home feature to turn on my lights but it does not work, try to sign in to account on app and 'something went wrong' message appears. I can use the app at home but equally I can use a switch. I got this service to allow remote control of lights when not home. This has been a brilliant bit of kit until the last week or so. Any help would be appreciated.
The Hue app is not working. When I open the app I get a screen with Philips logo but am unable to open any items to connect lights.
DOESNT WORK.
Home Screen is blank, schedules still work everything seems okay, I just can’t access any of the lights because they do not show up on Home Screen
Complete guide to troubleshoot Philips Hue app on iOS and Android devices. Solve all Philips Hue app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Signify Netherlands B.V., developers of Philips Hue.
Adjust your lights’ brightness, temperature, and color and control multiple lights across Rooms or Zones all from the Hue app — and it doesn’t matter where you are. The official Philips Hue app is the most comprehensive way to organize, control, and customize your Philips Hue smart lights and accessories. You can now use PhilipsHue to control your Philips Hue smart Bluetooth lights! Use Apple HomeKit, Amazon Alexa, or Google Assistant to control your smart lights with just your voice. Whether you use just a few bulbs or have completely outfitted your home in Philips Hue, you can organize your smart lights with ease. Group your lights into Rooms or Zones — your entire downstairs floor or all the lights in the living room, for example — that mirror the physical rooms in your home. Use the Shortcuts app to create shortcuts that you can place into widgets on your Home Screen for even faster control of your lights. You can use PhilipsHue to control your lights anywhere you have an internet connection. Simple voice commands let you turn lights on and off, dim and brighten, or even change colors without you ever lifting a finger. Whether you want your lights to gently wake you up in the morning or greet you when you get home, setting up customizable automations in the Hue app is effortless — and fun! Make your smart lights work around your daily routine. The Read light recipe gives you the perfect shade of light in which to read your favorite book, while the dimmed golden glow of Relax helps you wind down. Browse the Hue scene gallery and tap a scene to set it — or create your own based on a photo or your favorite color palette. Start the day with the cool daylight of Energize to give you a morning boost, followed by the brighter Concentrate setting to help you get things done. Create a unique atmosphere with the Honolulu scene, the vibrant colors of Soho, and more. Use the four light recipes designed by lighting experts to support your wellbeing throughout the day.