How to Cancel PulsePoint Respond

Table of Contents:

1. Cancel on Iphone
2. Cancel on Android
3. Cancel on Mac
4. Cancel via Paypal
5. Cancel on Website
6. Delete Account
7. Delete App on Iphone
8. Delete App on Android
9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel PulsePoint Respond subscription at the root to avoid any and all mediums "PulsePoint Foundation" (the developer) uses to bill you. Now let us get into the crux of this guide.

   

How to Cancel PulsePoint Respond Subscription on your iPhone or iPad.

1. First, open the settings app and tap on your name.
2. Then, tap on the "Subscriptions" tab.
   (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
4. Next, tap on PulsePoint Respond (subscription) you want to review.
5. Now, Tap on Cancel.
   (Note that if you don't see a "Cancel Subscription" button for PulsePoint Respond, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel PulsePoint Respond Subscription on your Android device

To cancel PulsePoint Respond subscription on Android, you need to realize that deleting the PulsePoint Respond app alone won't cut it. Follow the steps below:

1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
2. Click on menu, then go to "Subscriptions".
3. Choose the PulsePoint Respond subscription you wish to cancel and tap on the "Cancel Subscription" option.
4. Finish up as directed.

Once your PulsePoint Respond subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel PulsePoint Respond Subscription on a Mac computer.

To cancel PulsePoint Respond subscription on your Mac, do the following:

1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the PulsePoint Respond app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel PulsePoint Respond Subscription on Paypal.

To cancel your PulsePoint Respond subscription on PayPal, do the following:

1. First log into your PayPal account at www.paypal.com .
2. Click on the settings tab which is beside the logout option.
3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll be shown a series of merchants' agreement you've transacted before. Click on "PulsePoint Respond" to cancel.
5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to PulsePoint Respond.
6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on PulsePoint Respond's website?

Here's how to cancel your PulsePoint Respond subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into PulsePoint Respond's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

1. Finding the company's information, then reaching out. Contact PulsePoint Respond here →
2. If the company has an app they developed in the Appstore, you can try contacting PulsePoint Foundation (the app developer) for help through the details of the app.

How to delete PulsePoint Respond account

You might have created an account on PulsePoint Respond during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

1. Reach out directly to PulsePoint Respond via Justuseapp. Get all Contact details →


2. You can send an email to [email protected] requesting that they delete your account.


3. Check PulsePoint Respond's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
   https://vimeo.com/pulsepoint/Respond-iOS
   

   *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete PulsePoint Respond from your iPhone or Android.

Delete PulsePoint Respond from iPhone.

To delete PulsePoint Respond from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold PulsePoint Respond until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the PulsePoint Respond app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete PulsePoint Respond from Android

1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
3. You'll see a list of all your installed apps on your phone.
4. Now choose PulsePoint Respond, then click on "uninstall".
5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

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Our crowdsourced data from PulsePoint Respond and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a PulsePoint Respond subscription.

Have you rated? If you haven't rated PulsePoint Respond, Rate it here →.

PulsePoint Respond is a 911-connected app that can immediately inform you of emergencies occurring in your community and can request your help when CPR is needed nearby. PulsePoint helps create an informed and engaged community that drives a “Culture of Action,” a key strategy in strengthening the Chain of Survival for cardiac arrest victims. In addition to nearby “CPR-needed” notifications, you can choose to be notified of significant events that may impact you and your family. These informational notifications provide an early heads-up to local threats such as wildland fires, flooding and utility emergencies. You can even monitor live dispatch radio traffic for most PulsePoint-connected communities with a simple tap on the speaker icon. Watch this brief video to learn the basics of PulsePoint Respond https://vimeo.com/pulsepoint/Respond-iOS PulsePoint currently provides coverage for thousands of cities and communities, with many more on the way. For more information, visit pulsepoint.org, contact us at [email protected], or join the conversation at Facebook and Twitter. PulsePoint not yet available in your community? Although we are working hard to make public safety agencies aware of PulsePoint, you can help by expressing interest to your local fire chief, EMS official, and elected officials such as your mayor, council member or supervisor. A simple note, phone call or public meeting comment would ensure that they are aware of PulsePoint. We have found that City Hall...

Your Name *

First Name *

Your Email *

Your Message *

1. Pulling issues faced by users like you is a good way to draw attention of PulsePoint Respond to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a PulsePoint Respond customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PulsePoint Respond.

• 
  By Monkey Ry Guy

  5

  Great app but I would like more features

  This is a really good app, and I have used it for a while. Being a Junior Firefighter its good to know whats going on in your department and community, but their are still some features that could use some improvement. 1. Sometimes the app shows that my agency Suffolk County Fire and Rescue does not exist when I enter the app, I just re-download it and its fine. But that gets annoying 2. Make a special feature where it would only alert people that are certified in CPR and have a way to link official certification places to your account, like American Heart Association. And only page the people that have proof of certification. But still make the app available to all. 3. Be able to customize alert sounds and what type of alerts you want to receive, and classify the calls in a severity scale like 1-4 4 being fatal. Because the tone is made to get your attention and since I am still in school and it goes off it is awkward. Just want at vibration so I can feel it in my pocket. 4. Release more information about how to become or classes to become a “Verified Responder” Everything else is good and I like the new update, nice a clean. -Ryan



• 
  By @therealbatman

  5

  Great App! Certainly room for improvement

  I have to say I love this app! This is exactly what I have been looking for. After reading some other reviews/requests, I agree with all of the upgrades that could happen in the future. The thing that I would like to see is the exact address listed for the calls, and the exact description of what it is. As of right now it only shows the road (no house number) and if it’s a medical emergency. It would be more helpful to see something more along the lines of “Charlie response, 67 year old male, showing signs of cardiac arrest.” Something a little more descriptive would be nice. With all that said I love this app and am looking forward to seeing any improvements in the future!



• 
  By Frmnpaul

  5

  Ideas for improvement

  This is an amazing app and love being able to listen to the fire ground dispatches. Two ideas that I would like to see added to PulsePoint would be to have an option to be alerted for vehicle fires; i am aware that you can currently but they are grouped into traffic accidents additionally. There are many many car accidents a day and it would be nice to filter out just the car fires versus both car accidents and vehicle fires. Also when you click on a call and it takes you to the map, could you possible have “pin drops” of stations within that city we are currently following? Thanks for everything you guys do! Paul



• 
  By GDoggie63

  5

  Awesome functional application

  I find it incredible when I use this app and am able to respond immediately to a scene where my lifesaving skills can be productively used. The only problem I have with it is that push notifications alert me of all of the accidents/emergencies within the entire county, and more times than not, the authorities beat me to the incident, and my skills are no longer needed. Kinda wish there was a feature that would alter notifications to alert me within a custom radius of your current location, so I know what emergencies are nearby to me that I can get to as soon as 1 minute 30 seconds. Just a thought.



• 
  By Heffnerhun

  5

  Toledo Fire and Rescue Department

  PulsePoint is a valuable asset. We know what’s coming before we are dispatched. We get a jump on things as well as having pertinent information that allows us to prepare for the run with a significant head start. I also use it when I am out of town, being an EMT I have seen an incoming run for the jurisdiction I am in and realized I was in the same building as the person who called 911. I was with my daughter who is an RN. We were able to intervene several minutes before the fire department was able to get there. I also like having the information regarding location of defibrillators in public places.