How to Cancel MyQuest

Table of Contents:

1. Cancel on Iphone
2. Cancel on Android
3. Cancel on Mac
4. Cancel via Paypal
5. Cancel on Website
6. Delete Account
7. Delete App on Iphone
8. Delete App on Android
9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel MyQuest for Patients subscription at the root to avoid any and all mediums "Quest Diagnostics, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.

   

How to Cancel MyQuest for Patients Subscription on your iPhone or iPad.

1. First, open the settings app and tap on your name.
2. Then, tap on the "Subscriptions" tab.
   (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
4. Next, tap on MyQuest (subscription) you want to review.
5. Now, Tap on Cancel.
   (Note that if you don't see a "Cancel Subscription" button for MyQuest for Patients, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel MyQuest for Patients Subscription on your Android device

To cancel MyQuest subscription on Android, you need to realize that deleting the MyQuest app alone won't cut it. Follow the steps below:

1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
2. Click on menu, then go to "Subscriptions".
3. Choose the MyQuest for Patients subscription you wish to cancel and tap on the "Cancel Subscription" option.
4. Finish up as directed.

Once your MyQuest subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel MyQuest for Patients Subscription on a Mac computer.

To cancel MyQuest subscription on your Mac, do the following:

1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the MyQuest for Patients app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel MyQuest for Patients Subscription on Paypal.

To cancel your MyQuest subscription on PayPal, do the following:

1. First log into your PayPal account at www.paypal.com .
2. Click on the settings tab which is beside the logout option.
3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll be shown a series of merchants' agreement you've transacted before. Click on "MyQuest for Patients" to cancel.
5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to MyQuest for Patients.
6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on MyQuest's website?

Here's how to cancel your MyQuest subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into MyQuest for Patients's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

1. Finding the company's information, then reaching out. Contact MyQuest for Patients here →
2. If the company has an app they developed in the Appstore, you can try contacting Quest Diagnostics, Inc. (the app developer) for help through the details of the app.

How to delete MyQuest account

You might have created an account on MyQuest during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

1. Reach out directly to MyQuest via Justuseapp. Get all Contact details →


2. You can send an email to [email protected] requesting that they delete your account.

Bonus: How to Delete MyQuest for Patients from your iPhone or Android.

Delete MyQuest for Patients from iPhone.

To delete MyQuest from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold MyQuest for Patients until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the MyQuest for Patients app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete MyQuest for Patients from Android

1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
3. You'll see a list of all your installed apps on your phone.
4. Now choose MyQuest for Patients, then click on "uninstall".
5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

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Our crowdsourced data from MyQuest and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a MyQuest subscription.

Have you rated? If you haven't rated MyQuest, Rate it here →.

The Gazelle app is now the MyQuest™ mobile health app. What does that mean? It’s not just a new name, we’ve redesigned the app to provide you with a better user experience. So now it’s even easier to get your results, make an appointment, pay your bill and everything else the MyQuest app allows you to do. And don’t forget, your username and password haven’t changed. If you had a Gazelle account, you can continue to use the same login information to access the MyQuest app. Use the MyQuest app to help you make better decisions about your health by conveniently accessing your essential health information on your smartphone. MyQuest allows you to: • Receive easy-to-understand Quest Diagnostics lab results anytime, anywhere • Securely see, share and access your pertinent medical and health information • Conveniently and easily share your information via e-mail or fax • Schedule your next Quest Diagnostics lab appointment and find the nearest Quest Diagnostics Patient Service Center location • Schedule and receive medication reminders • Easily integrate and populate Withings body, weight, and blood pressure cuff data For MyQuest Support: Email us at [email protected]

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1. Pulling issues faced by users like you is a good way to draw attention of MyQuest for Patients to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a MyQuest for Patients customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyQuest for Patients.

• 
  By Power at my fingertips!

  5

  Your health at your fingertips

  This app is very user-friendly, I love being able to schedule appointments from a doctors office or anywhere at anytime of day or night. Having the ability to view and carry the results around with me to share with my healthcare team is an added bonus. Simply request that your doctors share the test results, there is a fast turnaround (I waited less than 12 hours for the results to be loaded.) Other patients commented they were frustrated for not getting instant access or immediate results so keep in mind, like everything in the healthcare system there is a process but if you read the rules and follow instructions you can get the information you need in a very timely manner.



• 
  By mrFluffy2527

  5

  Great App!!!

  I like to be proactive with my tests, so I really like the ability to get the results before I see my doctor to discuss them. Not only does MyQuest provide the results of the current test, but also previous tests, and trend charts that easily lets you check your progress. Love the ability to view not only an iPhone formatted version, but to display the full 'paper' format. My only gripe is that it takes about a week to get the results, but I understand this is mandated, I think, by government rules. Nanny state. The ability to get current and past results for easy comparison (doctor is usually to busy to look up past results) and discussion with my doctor is why I will always come back to Quest for my tests.



• 
  By Appleseeding

  5

  Better than Mayo Clinic portal!

  QUEST has does an excellent job reporting lab results, with useful information about the meaning of the values. I just noticed a somewhat hidden feature: tap on any value and you’ll get a graph of all your history at Quest — this helps you to detect a trend, if your lab tests have been done by Quest. A trend are much more meaningful than a simple “H” or “L” (high or low). Doctors usually scan your most recent lab report, only looking for an H or L — few doctors will also study your last three or four lab reports — they will miss a trend. The AMA, the CDC, the NIH — everyone is now recognizing that YOU are better off when *participating* in your healthcare. So help your doctor, by looking to see if any of your lab values show a trend (for better or for worse) instead of waiting until a value is outside the reference range. Btw, I’m director of a nonprofit medical research institute — and am writing this review to congratulate Quest and to help you help yourself by looking for trends.



• 
  By George LK

  5

  Quest lacks quality and availability

  I have been on endless loop to speak to somebody/anybody at quest. They have it so blocked that the system hangs up on you. Called my patient case worker. We did multiple unsuccessful calls with blocks preventing either of us from getting results. Finally quest said they sent results out 6/1 but they did not. The dr office is having to call quest to get them to send results. The entire quest system is whacked because they treat patients as an annoyance and inconvenience and there is lack of support in my opinion. I like the app. I am hating the service provider.



• 
  By I need some sleep

  5

  Love all of it!

  I love everything about this app it has been so easy to use and keep track of my lab work. I have even used it when seeing a doctor that doesn't have the information from another office they are able to look at my app and review results from lab work. You just request using the date of your lab work the doctors name and phone number then when it is available in 5 to 10 days you can see all of it some labs do take longer though.