How to Cancel Teladoc

How to Cancel Teladoc

Written by on 2020-11-11

We have made it super easy to cancel Teladoc subscription
at the root to avoid any and all mediums "Teladoc" (the developer) uses to bill you.
Now let us get into the crux of this guide.



How does Teladoc's Cancellation Policy make you feel?



Complete Teladoc Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy


There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Teladoc subscription at the root to avoid any and all mediums "Teladoc" (the developer) uses to bill you. Now let us get into the crux of this guide.


   



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How to Cancel Teladoc Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Teladoc (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Teladoc, then it's definitely canceled already. It won't be renewed anymore).


How to Cancel Teladoc Subscription on your Android device

To cancel Teladoc subscription on Android, you need to realize that deleting the Teladoc app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Teladoc subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Teladoc subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.


How to Cancel Teladoc Subscription on a Mac computer.

To cancel Teladoc subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Teladoc app and then click on "Cancel Subscription".


Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Teladoc Subscription on Paypal.

To cancel your Teladoc subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Teladoc" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Teladoc.
  6. Then click "Done" on the verification page to complete the unsubscription.


What to do if your subscribed directly on Teladoc's website?

Here's how to cancel your Teladoc subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Teladoc's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact Teladoc here →
  2. If the company has an app they developed in the Appstore, you can try contacting Teladoc (the app developer) for help through the details of the app.


How to delete Teladoc account

You might have created an account on Teladoc during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Teladoc via Justuseapp. Get all Contact details →



Bonus: How to Delete Teladoc from your iPhone or Android.



Delete Teladoc from iPhone.

To delete Teladoc from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Teladoc until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Teladoc app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.


For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Teladoc from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Teladoc, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


Stop ridiculous charges!!!


Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

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Teladoc's Cancellation Policy.

Our crowdsourced data from Teladoc and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a Teladoc subscription.

Have you rated? If you haven't rated Teladoc, Rate it here →.



What is Teladoc?

A DOCTOR’S CARE. ANYTIME. ANYWHERE. Teladoc® connects you with a board-certified doctor 24/7/365 through the convenience of phone or video visits. Within minutes, a doctor will contact you ready to listen, and resolve your issue. If medically necessary a prescription will be sent to your pharmacy of choice. * It’s healthcare when and wherever you want it! Teladoc doctors can diagnose, recommend treatment and prescribe medication, if medically necessary, for many medical issues, including: - Sore throat and stuffy nose - Allergies - Cold and flu symptoms - Bronchitis - Poison ivy - Pink eye - Respiratory infection - Sinus problems - Ear infection And more… HOW DOES IT WORK? Request a visit – Open the Teladoc App and request a visit, provide medical history and pay for the visit. Your Teladoc account is also available online at Teladoc.com or toll-free at 1-800-Teladoc. Talk to a doctor – Within minutes, a state-licensed doctor reviews your medical history and contacts you via phone or video. Teladoc visits have no time limit; you can speak to the doctor for as long as you’d like. Pick up prescription – The doctor discusses the issue with you, answers questions and recommends next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice. HOW DO I GET TELADOC? Teladoc is a service provided to you as a benefit through your employer, health insurance, or other organization. Visit Teladoc.com to learn more. This app all...



Have a Problem with Teladoc? Report Issue

Leave a comment:



Why should I report an Issue with Teladoc?

  1. Pulling issues faced by users like you is a good way to draw attention of Teladoc to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Teladoc customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Teladoc.


User reviews of Teladoc


  • By Grayfam6
    5

    Great customer service

    We have this service for my husbands work and today was my first time trying it. I was honestly a bit skeptical and I had to call to have help setting up my account. The account representative I talked to was very friendly knowledgeable and personable. She also stayed on the phone with me to make sure I knew where to enter medical history and everything else relevant to my call she was even able to explain to me how the process would work when I scheduled a "visit". There is also a list of symptoms and things that they CAN treat. This list was incredibly accurate and helpful. It seems like this app is either hit or miss based on reviews - I am very happy with my experience and will continue to use them for applicable symptoms. I know this is a great tool and resource and there is no substitute for actually seeing a doctor in person, however the convenience of having them call in a prescription for my infection and the quality of the doctor I talk to you were simply outstanding in my opinion!



  • By gandjsmith
    5

    Sometimes iffy but MOSTLY great!!

    I’ve called Teladoc a total of 3 times now and 2 out of the 3 have been successful!! They immediately sent in pink eye drops for my daughter and then immediately called in an antibiotic for me when I had gotten an infection in my cuticles. The one I think is tricky is UTI or yeast infection. My youngest daughter called me when I was out of town at a teacher’s conference and complained of symptoms similar to a yeast infection. I called and the doctor refused to call in anything bc those are prohibited through Teledoc for people age 6 or younger. I think this is a bit ridiculous, especially considering that I was calling from out of town and this is not something a little girl (no matter what age, 6 or 36) wants to ask their dad for help with. The whole situation needs to be considered before just denying a prescription when people are obviously using this service when it’s not possible to get to a doctor. Other than that experience, it’s all been very positive and helpful!! Timely, and efficient service all around for sure!!



  • By M. Edmiston
    5

    Love Teladoc

    I’ve been using Teladoc for awhile now and it has been great. I’ve had a couple doctors that seemed very uncaring and rude, but I just hang up and request again. Most cases, the next doctor is so much better. If I ever need a prescription refill, they are on it! I love it! I hate taking my boys to urgent care or ER because most times, the people are way worse. This saves me a 45 min drive and hours in an environment I rather not be exposed to. I’ve done video consults and phone consults and the both are great. I haven’t left a review in the past, but today I had the best doctor call for my boys and was on the phone with him for 36 mins. He answered every question I had. He gave great advice and backed up what he said with explaining why he felt that way. He listened to both boys and was very honest and caring and was overall the best doctor I’ve ever spoken with. I hope I can call in and request him for further consults in the future. Overall, great experience and I’ll continue to use this app.



  • By kcnray
    2

    It’s hit or miss with the doctors

    Some doctors on here seem hesitant to do anything when they can’t see their patients in person. I don’t use this unless I’m certain about an issue and it’s easier for me to use the app then go in or haul little kids in. One incident was when I knew my daughter had a UTI and we had a horrible blizzard coming in. The doctor refused to do anything, even though it’s on the list of things they can treat, and we were still charged for the visit. I then had to rush to urgent care where it was confirmed but by this time the blizzard had come in and we couldn’t make it to the pharmacy due to there being accidents everywhere. We were lucky we made it home. I also know when my kids have an ear infection. It’s usually a secondary infection that follows a cold for them and then they get a fever and ear pain. I had 2 kids with these symptoms and it was a Saturday. I requested visits for both on teladoc. One doctor for one child said “Yes, that’s typical of an ear infection so I will send over the prescription to the pharmacy.” And the other doctors gave me a really hard time and acted like I didn’t know what I was talking about. I was afraid he also wasn’t going to prescribe the antibiotic my son needed but he eventually did. It makes me hesitant to use this but I feel like it’s my only option sometimes. I just hate having to waste money for a visit that ends up being not helpful at all, and it’s for things the app says they can treat.



  • By KK Nickname
    2

    Good In Theory

    Teladoc has the best of intentions, but it can’t stick the landing. Getting a doctor on the phone and diagnosed with the flu was easy and quick...enough. Where it falls apart is with prescriptions. The first pharmacy I chose was using the list generated by the Teladoc App. It went through just fine. But when I called to see when my prescription would be done, that is when I fell into the deep dark abyss that is their method for re-routing a prescription, which seems to involve bumping to the end of a very long line of other people that also found themselves in a bind. Almost whopping four hours later, now at 3 am, I called the new pharmacy only to discover...they don’t have Tamiflu. Porting it to get a new place would probably now take another 4 hours, so just paid yet another $5 to talk to yet another doctor just to get the prescription sent to the right place. It’s been ten minutes since the call and I don’t see a new prescription. I can tell that I’m going to end up at my doctor’s office in the morning, having been up all night trying to get this prescription and $10 poorer for my efforts. So far, Teladoc was a massive waste of my time. And money. And flagging energy under the weight of the worst flu season in years.




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