How to Cancel Epocrates

How to Cancel Epocrates

Written by on 2022-04-20

We have made it super easy to cancel Epocrates subscription
at the root to avoid any and all mediums "Epocrates" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Epocrates's Cancelation Policy


Complete Guide to Cancel and Delete Epocrates

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Epocrates to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Epocrates subscription at the root to avoid any and all mediums "Epocrates" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Epocrates Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Epocrates (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Epocrates, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Epocrates Subscription on your Android device

To cancel Epocrates subscription on Android, you need to realize that deleting the Epocrates app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Epocrates subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Epocrates subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Epocrates?

Removing card details from Epocrates if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Epocrates from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Epocrates or any other website using your Justuseapp card.
  5. Cancel the Epocrates subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Epocrates directly. Get their Contact info →

How to Cancel Epocrates Subscription on a Mac computer.

To cancel Epocrates subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Epocrates app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Epocrates Subscription on Paypal.

To cancel your Epocrates subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Epocrates" or "Epocrates" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Epocrates.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Epocrates's website?

Here's how to cancel your Epocrates subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Epocrates's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Epocrates's contact details here

  2. Visit the website of Epocrates. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Epocrates account

You might have created an account on Epocrates during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Epocrates via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Epocrates's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Epocrates from your iPhone or Android.

Delete Epocrates from iPhone.

To delete Epocrates from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Epocrates until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Epocrates app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Epocrates from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Epocrates, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Epocrates?

Our crowdsourced data from Epocrates and Justuseapp users, shows that it is Very Difficult to cancel a Epocrates subscription.

If you haven't rated Epocrates cancellation policy yet, Rate it here →.

What is Epocrates?

Save time in the prescribing moment • Rx and OTC monographs: pharmacology, prescribing and safety information, adult and pediatric dosing, adverse reactions, contraindications, black box warnings, pregnancy and lactation considerations, and more • Drug interaction checker: prevent harmful interactions between up to 30 brand, generic, OTC, or alternative drugs at a time • Pill identifier: drug guide organized by shape, color, imprint code, etc. • 600+ dosing calculators, medical equations, and tools • Formularies: drug coverage information for 6,600+ U.S. insurance plans, by state • Customizable home screen with drag-and-drop simplicity Additional features in Epocrates Plus, now just $16.99/month! • Alternative medicine monographs: dosage, interactions, etc. • Peer-reviewed disease content from the BMJ • Labs, ICD-10 codes, and more medical content Since 1998, Epocrates has helped more than one million clinicians prescribe with confidence, save time, and stay focused on the patient. Rated the #1 medical app 10 years in a row by Decision Resource Group’s “Taking the Pulse.” Payment will be charged to iTunes Account at confirmation of purchase. Account will be charged for renewal within 24-hours prior to the end of the current period. Subscriptions will automatically renew unless canceled within 24-hours before the end of the current period. Manage your subscriptions in Account Settings after purchase. Introductory pricing or discounts, if available, will only apply for the...

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Reported Issues: 1 Comments

By Michael Gilman
May 08 2021

Hello. It would be helpful if you made it easy to find how to associate a new credit card with my account.



Have a Problem with Epocrates? Report Issue

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Why should I report an Issue with Epocrates?

  1. Pulling issues faced by users like you is a good way to draw attention of Epocrates to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Epocrates customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Epocrates.

User reviews of Epocrates


    Psychiatrist Social Work

    I use this app when PT may not know the medications my consulting Psychiatrist prescribed. Additionally, to advise them to call the prescriber if they have questions or c/o side effects. Furthermore they may have not told the Psychiatrist all the medications they are taking and your app notes “possible interaction”-again I ask them to call or I sent him an email. Personally, after a rear end collision while I was at a dead stop-the Neurologist I consulted for post concussion syndrome prescribed me a meditation and I told him it interacted with another meditation I was on. He argued with me until I had him look it up and I used your app to confirm my guess. He decided not to prescribe it.

  • By PowerMedEd

    Got to have

    This app is a great tool to have. I ended up buying a subscription during my first few months of 3rd year medical school and I use it every day. It has great info and is pretty easy to use and find what you are looking for. I agree with the previous reviews for opening up the app loads notifications before selecting the home icon is kinda annoying but it’s not a huge deal for me. I can’t speak highly enough about this app and I see doctors who have been practicing using this app to look up some things too.

  • By TLHaywood

    Loads of free info

    As a pharmacist, I use the free info all the time. I even recommend some parts to non-clinical friends. The dosing recommendations, interactions, adverse reactions, pill identification, pregnancy and lactation ratings, pharmacology are all very helpful and easy to access. Only thing I would change is the notifications that pop up when it opens about different articles. I would rather go to that tab myself when I’m ready. I would be more likely to read the articles that way. As it is I just delete them to remove the pop up.

  • By Scott McAfee MD

    Great Tool!

    I am a practicing Family Practitioner who works in an urgent care setting where over 63 different languages maybe spoken by our patients and patients are often new to our country. I have found Epocrates to be an invaluable tool for treatments, recommendations for treatment for diseases that are rarely seen in our country and for day to day usage for pregnant and lactating women to check on safety. The interaction tool is also extremely useful to help explain to patients how one medication may interact with their other, sometimes long list.

  • By Roz H

    Great app but too expensive

    I am a retired Physician Assistant and when I was in practice Epocrates was the go to app for me. Back then the cost didn’t bother me but when I had to retire due to illness I no longer could afford to buy the full version. I really do miss being able to look up diagnoses and labs among other things. Since I was in practice for 24 years I paid for Epocrates every year or two years for all the years of my practice. There should be a really reduced fee for those of us who paid for this app for so many years.

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