how to cancel MyChart

How to Cancel MyChart

Published by Epic on 2024-05-20

We have made it super easy to cancel MyChart subscription
at the root to avoid any and all mediums "Epic" (the developer) uses to bill you.

How Easy is it to Cancel MyChart?


Complete Guide to Canceling MyChart

A few things to note and do before cancelling:

  1. The developer of MyChart is Epic and all inquiries must go to them.
  2. Cancelling a subscription during a free trial may result in losing a free trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete MyChart?

It is Very Easy to Cancel a MyChart subscription. (**Crowdsourced from MyChart and Justuseapp users)
If you haven't rated MyChart cancellation policy yet, Rate it here →.

Potential Savings

**Pricing data is based on average subscription prices reported by users..

Duration Amount (USD)
If Billed Once $3.33
Monthly Subscription $53.57
Yearly Subscription $20.00


How to Cancel MyChart Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the MyChart (subscription) you want to review.
  3. Click Cancel.

How to Cancel MyChart Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on MyChart (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How do I remove my Card from MyChart?

Removing card details from MyChart if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like MyChart from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on MyChart or any other website using your Justuseapp card.
  5. Cancel the MyChart subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

How to Cancel MyChart Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the MyChart app and then click on "Cancel Subscription".

What to do if you Subscribed directly on MyChart's Website:

  1. Reach out to Epic here »»

  2. Visit MyChart website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to Cancel MyChart Subscription on Paypal:

To cancel your MyChart subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "MyChart" or "Epic" to cancel.

How to delete MyChart account:

  1. Reach out directly to MyChart via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete MyChart from iPhone:

  1. On your homescreen, Tap and hold MyChart until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the MyChart app.

Delete MyChart from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose MyChart, » then click "Uninstall".

Have a Problem with MyChart? Report Issue

Leave a comment:

Reviews & Common Issues: 13 Comments

4.6 out of 5

By Ronnie Ennis

1 year ago

I need to delete my account and start over.

By Ronnie Ennis

1 year ago

I need to delete my account and start over.

By Vicky

1 year ago

Please get me off My Chart. I don’t understand half the things they put on there and I have a old I-phone which My Chart drains the battery even more. Maybe some people enjoy it but I don’t enjoy constantly being reminded to get on it.

By M Swanson

1 year ago

How do I close this?

By Diane

1 year ago

I want my chart off my phone how do I do this please text me so I can get this off my phone

By Diane

1 year ago

Take this MyChart off my phone

By Lamar Johnson

1 year ago

get me off of justapp now

By metin morgil

2 years ago

I so in Hospital MyChart by Epic. I did accepted in my computer and messed up all my other MyChart with other Hospital. Now I can not see or do any thing. I want to CXL , delete it but so far I could not. I am not good with computer also. This was on my PC at home. Thank you.

By julie jaszczenski

2 years ago

i need my entire EPIC account deactivated and erased. This has caused numerous problems and nearly cost me my life. The information is incorrect, has been abused by medical staff, and caused me mental anguish. If I do not hear back from you asap I will contact my attorney and go from there. I WILL sue you if you do not follow through.

By Linda Sustaire

2 years ago

Please delete/cancel my account. No longer want it. Getting billed on this site is ridiculous. Just send me a paper bill! I asked but guess what? Just kept getting same INCORRECT bill on mychart! Please cancel.

By Margaret E. Braxton

3 years ago

I wish to cancel my account in My Chart Plus. To begin, I never really set up an account. Last winter, I came to you looking for a center to receive Corona injections. All your suggestions were miles from my residence. The CT State Department of Health came to my rescue with a center only several miles from home. Then there was an issue with you regarding my password that has not been resolved. I prefer that bills be sent directly to me for payment. If there is a form to fill out to cancel My Chart Plus, please advise, otherwise this gives you permission to cancel my account. Margaret E. Braxton

By Lisa hudak

3 years ago

Cancel mychart

By Rose M Carroll Sr

3 years ago

Several times in recent past problems with my chart reps(UW) getting me back into accesshealth mychart? Many codes given but failed. Today rep 'Radiah' as on phone with me - codes given and tried same 'failed' response. Cannot see mychart and now more waiting. 'Radiah' ave Ticket number: 2254174. Back to me in 2-5 days (tues or thurs)? (After 1 pm 773 507 0561 or messages). Thank you. Rose M Carroll sr 333 W Dayton St #512 Madison, WI 53703.

What is MyChart?

this app puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With this app you can: • Communicate with your care team. • Review test results, medications, immunization history, and other health information. • Connect your account to Apple Health to pull health-related data from your personal devices right into this app. • View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. • Schedule and manage appointments, including in-person visits and video visits. • Get price estimates for the cost of care. • View and pay your medical bills. • Securely share your medical record from anywhere with anyone who has Internet access. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Receive push notifications when new information is available in this app. You can check whether push notifications are enabled under the Account Settings within the app. Select features are also available on Apple Watch. Note that what you can see and do within the this app app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To access this app, you must cre...

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