How to Cancel Livongo

How to Cancel Livongo

Written by on 2022-04-12

We have made it super easy to cancel Livongo subscription
at the root to avoid any and all mediums "Livongo" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Livongo's Cancelation Policy


Complete Guide to Cancel and Delete Livongo

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Livongo subscription at the root to avoid any and all mediums "Livongo" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Livongo Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Livongo (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Livongo, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Livongo Subscription on your Android device

To cancel Livongo subscription on Android, you need to realize that deleting the Livongo app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Livongo subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Livongo subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Livongo?

Removing card details from Livongo if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Livongo from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Livongo or any other website using your Justuseapp card.
  5. Cancel the Livongo subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Livongo directly. Get their Contact info →

How to Cancel Livongo Subscription on a Mac computer.

To cancel Livongo subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Livongo app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Livongo Subscription on Paypal.

To cancel your Livongo subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Livongo" or "Livongo" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Livongo.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Livongo's website?

Here's how to cancel your Livongo subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Livongo's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Livongo's contact details here

  2. Visit the website of Livongo. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Livongo account

You might have created an account on Livongo during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Livongo via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Livongo from your iPhone or Android.

Delete Livongo from iPhone.

To delete Livongo from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Livongo until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Livongo app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Livongo from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Livongo, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Livongo?

Our crowdsourced data from Livongo and Justuseapp users, shows that it is Very Difficult to cancel a Livongo subscription.

If you haven't rated Livongo cancellation policy yet, Rate it here →.

What is Livongo?

Livongo makes it easy to be healthy. Our tools, support, and guidance help you understand and manage chronic conditions like diabetes and high blood pressure while adopting the nutrition, exercise, and other lifestyle habits proven to help you live a healthier life. The Livongo app works with the Livongo Blood Glucose Meter, Livongo Blood Pressure Monitor, and Livongo Scale to give you a more detailed picture of your overall health. SEE ALL YOUR DATA IN ONE PLACE Record every blood sugar, blood pressure, and weight reading, as well as daily steps counts, and view them all from one place in the app. You can gather insights, learn, and adapt your routine. NEW! CREATE A CUSTOM ACTION PLAN When you create an action plan, you’ll set your goals, and we’ll suggest activities specifically designed to help you reach them. GET A LITTLE NUDGE AT JUST THE RIGHT TIME Well-timed reminders can make a big difference. We’ll guide you to a healthier lifestyle with recipes, articles, tools, and more. CONNECT WITH APPLE HEALTH Sync with Apple Health to further customize your Livongo experience. You’ll be able to import your Apple Health lab results and export your Livongo blood sugar data to Apple Health. MESSAGE A COACH Reach out to our expert coaches anytime. They can help you with healthy eating, activity, stress, medications, and more. LOG YOUR FOOD Track what you eat to help you build awareness, spot patterns, and stay accountable to your goals. UNDERSTAND YOUR PATTERNS AND TREN...

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Reported Issues: 1 Comments

By Nancy T Morris
May 07 2022

I did not subscribe to this so unsubscribe me know my FB account was hacked

Have a Problem with Livongo? Report Issue

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Why should I report an Issue with Livongo?

  1. Pulling issues faced by users like you is a good way to draw attention of Livongo to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Livongo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Livongo.

User reviews of Livongo

  • By barryc2000

    Take Control of your Diabetes

    I am very grateful to Livango for offering me the chance to control my Diabetes 2 . My story is like many I suspect .I am 70 this year and have since my 40’s had trouble with weight . I found a foolish way to suppress my appetite by smoking . In Aug 2017 a dear 60 year old friend was diagnosed with lung cancer, she passed 6 months later. It scared me enough I quit “cold turkey”. Over the next six months my weight climbed and by Dec 2018 had climbed 34 lb . I had tried to diet for 2 weeks. Lose 8 lb , go off diet and regain 10 .My FBS ave increased 20 pts and my Hba1c rose to 6.9. Enter Livago, I was provided the means to check my BS 3x Day. , not 3x a week as previous. I was able to get the support to see results and since beginning the Program have seen my FBS drop 15 pts, , BP drop 10 pts Systolic & Diastolic and my weight drop 33 lb since 15 Jan on the Ketogenic Diet.. The Battle is no where near over but the Journey has begun with the Help of Team Livago .. Thank you!

  • By MtnLadyLove

    Win, Win, Win Situation Created By Livongo!

    What a wonderful , Altruistic idea Livongo is. It propels the diabetic into a new era of health by providing motivational tools, such as an app, free diabetic supplies, giving important health information and strategies to improve our health; and they give us support. Everybody wins! We win because we are healthier. We curtail the negative side effects our diabetes and even possibility curing it eventually by changing our eating and physical habits by the information given. Everybody wins! The insurance company wins because their costs go down because the diabetic stays well due to the positive changes in their health. Everybody wins! Livongo is rewarded financially by this great idea that they have provided to our insurance company. What a wonderful Win, Win, Win situation. Thanks you, Livongo!

  • By stephaniemacomber


    I’m so thankful for Livongo! My new meter is amazing! I love how it goes on my phone and how it gives me little positive tips. I also love how it sends my blood sugar readings to my family members that always ask how my bs are, so I don’t have to discuss it with them every day - when it gets a little low or a little higher my Mother will text and question if that number is okay - or you better eat something - ordering supplies has never been easier too! Everything about it is great! Being able to have this new meter and plan has helped me with my diabetes immensely! Thank you so much! I love it!

  • By d1p1d1p1

    Love Livongo

    Since starting with livongo my sugars have been so much better. The tips they send are so helpful. I was a soda drinker and could not drink water feeling like I was drowning every time. I knew I needed to get off and when I started with livongo there were challenges and who wants to fail a challenge. Was it the foods I was eating or being encouraged to drink more water I was switched. I hardly touch soda and if I do it way be 2 gulps and I find it too sweet. Livongo gave me a new start. Thank you!

  • By Teresa Sanchez


    I was diagnosed with type 2 a year ago. I learned to control my diabetes through exercise and diet, but still check my sugar at least a few times a week normally. I do not need medication but checking my sugar is important- and this machine makes it nice to do. It’s easy, compact if I travel and I love the app that helps keep track of everything so I do not need need to keep a written log! Thank you so much for making this easier❤️

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