Equate app not working? crashes or has problems?

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I have a problem with Equate

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23 User reports:
App has problems
 User reports 23

⚠️ Most reported problems ⚠️
Login
50.0%

Not working
26.9%

Something else
11.5%

Screen
7.7%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
S
Satheesh G:

App not opening

View
solution
J
Jim:

Not accepting password

View
solution

📋 3 Reported Issues:

J
Jim 2024-10-20

Not accepting password

B
Bhawani Dass 2024-04-02

I'm getting error while updating address please help.

C
Candice Gaudon 2023-04-30

Login Credentials and Face Recognition not working!

Showing 1-3 of 3 reported issues:

Have a Problem with EquateMobile? Report Issue




Common Equate Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Equate iPhone Issues and Solutions

  2. Equate Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: equatemobile-support@equatex.com

Website: 🌍 Visit Equate Website

Privacy Policy: http://www.equatex.com/legalinfo/privacy_en.html

Developer: Equatex, part of the Computershare Group




‼️ Outages Happening Right Now

  • May 13, 2025, 03:37 PM

    a user from Essen, Germany reported problems with Equate : Screen

  • May 09, 2025, 06:30 PM

    a user from Vienna, Austria reported problems with Equate : Not working

  • May 01, 2025, 09:02 PM

    a user from West Drayton, United Kingdom reported problems with Equate : Not working

  • May 01, 2025, 08:41 AM

    a user from Manchester, United Kingdom reported problems with Equate : Not working

  • Mar 25, 2025, 12:23 PM

    a user from Frankfurt am Main, Germany reported problems with Equate : Not working

  • Mar 20, 2025, 08:51 PM

    a user from Oshkosh, United States reported problems with Equate : Login

  • Feb 22, 2025, 02:31 PM

    a user from Voorhout, Netherlands reported problems with Equate : Login

  • Feb 22, 2025, 01:50 PM

    a user from Malvern, United States reported problems with Equate : Login

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