🏷️ About: EquateMobile is the companion app for EquatePlus, the equity compensation platform offered by Computershare and Equatex, part of the Computershare Group. The app provides an easy-to-read overview of your equity compensation plan(s)’s value and performance, and a comprehensive overview of all relevant and plan-related events.
- All the data needed is available through the app
- Signing in was a breeze
- Nicely designed app with decent functionality
- Ability to sell stock and view summaries and the calendar
by Nash@2020
As my company moved their stock plans to manage through Equateplus, created an account by following the instructions and after that unable to login to the mobile app using the credentials. Though my mobile is connected to a 1 gigabit internet Equate says no internet connection.
by Drowsycat
Is what the designers of Equate are. Trying to log on using face recognition sends you on an infinite loop. Even old fashioned manual entry of credentials is now impossible. And as has been said by others, it’s not possible to copy/paste pw in the corresponding field. Even though the makers believe that Equate supports this feature and are “surprised” it doesn’t work.
And no, this is not version 1.0, this is after yet another release that provides “minor bug fixes and improvements”.
by Truluv1328
If I could give Equate a negative rating, I would. I never actually write reviews for apps but the login experience on this one drove me to it. You aren’t able to paste your password into the password line and if you are switching between apps to look up your password in order to type it in Equate , it erases everything you previously typed. You essentially have to memorize your password or write it down. Fundamental design flaw.
by Pinyin2000
I have probably the worst experience with Equate among all apps.
First, fingerprint login only works for a short period of time after you login with password and enable it. After who knows sometime, it no longer works. Definitely not last to the second day!
And then there is a task to add my private email. Just cannot find any where to add it! It shows “more detail” and click it brings you to a page. The page has a “here” link supposedly to take you to where to add it, instead, it brings you back to he “task”!
What a dreadful nightmare! If not my company is using it, I will never choose this service. I could give it a negative 5 if I was allowed to. Forgive me!
by Tjlazzy
If I didn’t have to have this for a work retirement account I would burn my phone and start all over.
0 stars if possible. It will make you sign in multiple times. There will be nothing of value to modify your account. Best to just log in on a laptop and hope these clowns at this app aren’t selling your information on the black market instead of investing money on user friendly interfaces and solid investment advice.
by Bk1433
The endless loops of faceid and password were finally fixed, but now you can’t even log in at all. Now you get a message of ‘Unable to log you in. Please check your network connection and try again.’ Now it’s an endless loop of this error message. Can’t believe my former company trusts this company to administer its employees equity plans. Unbelievable
by Bill Jablonsky
Impressively, they have managed to make an app that is even worse than their website. Buttons that do nothing - such as the forgot password button.
Based on the poor quality of their website and the lackluster customer service, it’s a mystery how these guys stay in business.
by Sjdhskmaand
Only using the account as its required for work. Equate is completely unusable, freezes up intermittently, displays a network error message along with a string of empty pop up confirmation box with zero text, and constantly throws me into infinite loops that I can only break by completing quitting Equate . I’ve seen more competent coding by high schoolers.
by Discerning User
Constant Log in errors (both manual and with Face ID) when desktop website has no login problems. Looks like this is a long-standing issue based on previous reviews.
by Fleis.uy
I tried to use Equate, and it’s very slow. The login process is from the past century (Wait… wait a little more… keep waiting it’s coming…. ).
No way. In the world of instant information and real time processing , it’s incredible that renowned companies still have terrible apps.
by Netdawg2k
Equate seemed to work without issue for me on an iPhone X. You can’t copy and paste your password into Equate , but logging in using the ‘password’ feature of iOS wasn’t a problem. Setting up Face ID also worked. Access to my accounts, transactions etc seemed to work fine and was better than trying to use the website which simply cannot be done on a small screen.
by Jhroejdjk
App is working great and Ui is simple but functional. Couple of things immediately based on usage:
- I can definitely see why other reviews are so bad. If someone directly logs into mobile app without knowledge of userid/password reset, its big hassle. So a help guide for SSO customers on mobile login screen as how/where to find it would be great
- Why mobile app doesn’t support “transfer” type in transaction?
- More meaningful and customizable graphs on home screen would be great
- Mobile app allows setting “default” type in Financial details but web app doesn’t. Why such discrepancy?
Overall good app but still basic and can improve.
by The Moistened
It’s easy to use and focused on the one stock I have. I can’t seem to figure out my account number to transfer stocks though.
by Jadams7469
Easy to use and access your account information. 👍
by Furor Aquila
Seems to work well on my iphone. No issues logging in.
by M-dog2002
Easy to use! Easy to view your account information!
by Tg44 AWFUL After Update
Website
by Mike9978h
Nicely designed app with decent functionality. I like the ability to sell stock and view summaries and the calendar.
by Blend Shammami
The mobile app is very simple and accurate and gets to the point
by 11AMTHOMSON
Downloaded Equate . All the data I need is available through Equate to make decision on the go. Signing in was a breeze. If. You can’t remember your Password and have to go out and back in, you have other issues. (Previous review) nothing to complain 5 stars
by Damoops
It takes 2 or 3 tries to log into Equate using the fingerprint sensor and the portfolio data over time is always wrong.
by Froi From AirVue Golf
Previous version required two Face ID tries before it logged in. Now it goes through an endless login loop and never lets me in
by Bjrys
One of the most important apps (my retirement) and Equate is awful. Design isn’t bad but function is non-existent. Buttons don’t work, links take you to the wrong places. Was this even tested???
by 古都古都
I understand Equate wants to keep a safe link, but endless txt of passcodes will NEVER let you login to your account. For real it’s 2020now can you invest some money to hire some good software engineers? I can refer some if you need!
by Steel Drums
Please stop asking me to enable FaceID each time I login. I will not wmable it for a financial app. And if I change my mind, it is in the settings - easy enough to find. Please make Equate more efficient by removing unnecessary login steps like that. I do not want to be forced to decide each and every time I login to weaken my security.
by Aandhi
Useless app. Unable to login. Call to customer service was no help either. Rep told me that she would escalate the issue internally but have heard nothing.
by P_rain08
The infinite loop with face id and 2 factor entry is fixed.
But then now, I’m just stuck in the code entry... the code is there and I click - Verify and it just says please enter valid credentials. With no input field to enter a credential. The code is there...
by IT Manager
This is an updated review. I am pleased to report that the developers improved the security by allowing users to paste in long random passwords.
Thank you!
Yes. EquateMobile is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 272 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.1/5 . Justuseapp Safety Score for Equate Is 24.5/100.
Yes. EquateMobile is legit, but not 100% legit to us. This conclusion was arrived at by running over 272 EquateMobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Equate Is 41.9/100..
EquateMobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
EquateMobile is the companion app for EquatePlus, the equity compensation platform offered by Computershare and Equatex, part of the Computershare Group.
• Your employer, or the company your equity compensation plan is with, must have authorized use of the mobile app as part of their agreement with Computershare or Equatex.
The app provides an easy-to-read overview of your equity compensation plan(s)’s value and performance, and a comprehensive overview of all relevant and plan-related events.
• You have logged in to the web application, EquatePlus, and have a valid User ID and password.
If you need help, you can contact us 24/7 – phone numbers are available in the app or through EquatePlus.
Use the same user ID and password you use for the web application, EquatePlus.
You can enter and manage trades, and access your elections, documents, statements and agreements.
Download our app today and login immediately.
