Are you having issues? Select the issue you are having below and provide feedback to Virgin Hotels.
- Cannot control thermostat through the app as advertised.
- Inconsistent performance since launch.
- App crashes when attempting identity verification.
- Difficult to find how to order room service.
- App crashes during facial recognition and no way to log out.
- ID verification process is frustrating and doesn't work.
- Virtual check-in didn't work and TV in room didn't sync with app.
- App is useless for communicating with front desk.
- Reservations don't pull in correctly and no option to modify or cancel existing reservations.
I sign in then as soon I can’t do anything and all they comes up is Richard Branson saying well hello there this is not quite the way I imagined we’d meet.
App does not work
I made a reservation through the app, and I worked fine. I downloaded my drivers license and after I entered my license,every time I try to log in I enter my email and password and it goes to a picture of Sir Richard in bed and I can’t do anything on the app. What should I do? I downloaded the app for mobile check in.
App will not allow me to register. Registration Failed message repeatedly
App not working
I get an error signing up on Virgin Hotels app. Error is RegistrationScreen.registrationFailed
Hi 👋 How do I add an already made reservation, to the virgin hotel app , which I downloaded after reservation made Thanking you Jacky
E-Mail: developer@virginhotels.com
Website: 🌍 Visit Virgin Hotels App Website
Privacy Policy: https://www.virginhotels.com/privacy-policy/
Developer: Virgin Hotels