Virgin Hotels app not working? crashes or has problems?

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I have a problem with Virgin Hotels

Are you having issues? Select the issue you are having below and provide feedback to Virgin Hotels.



⚠️ Most reported problems ⚠️
Something else
87.5%

Not working
12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Virgin Hotels Problems 🔥

- Cannot control thermostat through the app as advertised.

- Inconsistent performance since launch.

- App crashes when attempting identity verification.

- Difficult to find how to order room service.

- App crashes during facial recognition and no way to log out.

- ID verification process is frustrating and doesn't work.

- Virtual check-in didn't work and TV in room didn't sync with app.

- App is useless for communicating with front desk.

- Reservations don't pull in correctly and no option to modify or cancel existing reservations.

📋 7 Reported Issues:

J
Joel 2023-09-03

I sign in then as soon I can’t do anything and all they comes up is Richard Branson saying well hello there this is not quite the way I imagined we’d meet.

L
Linda Windhorst 2023-07-25

App does not work

A
Angie Buckleu 2023-07-07

I made a reservation through the app, and I worked fine. I downloaded my drivers license and after I entered my license,every time I try to log in I enter my email and password and it goes to a picture of Sir Richard in bed and I can’t do anything on the app. What should I do? I downloaded the app for mobile check in.

K
Kevin Shields 2023-07-07

App will not allow me to register. Registration Failed message repeatedly

A
Anthony Young 2023-06-19

App not working

S
Steve Geolat 2023-05-22

I get an error signing up on Virgin Hotels app. Error is RegistrationScreen.registrationFailed

J
Jacky 2022-09-28

Hi 👋 How do I add an already made reservation, to the virgin hotel app , which I downloaded after reservation made Thanking you Jacky

Showing 1-7 of 7 reported issues:

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Developer: Virgin Hotels