Fan Smart Sync Status

Last Updated on 2015-11-10 by Fan Remote

I have a problem with Fan Smart Sync

Are you having issues? Select the issue you are having below and provide feedback to Fan Smart Sync.

⚠️ Fix Now in One Click

⚠️ Most reported problems ⚠️

Connection

50.0%

Not working

50.0%

24 hour clock ⏰

- Must be within 40' of fan

- Cannot be used when not home

- App will lose connection with fan

- Glitch in software when unit tries to connect to iPhone 14 Pro Max

Common Fan Smart Sync Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Fan Smart Sync network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Fan Smart Sync App
1. On android, goto Settings » Fan Smart Sync » click [Force Stop]

Clear Fan Smart Sync App Cache and Data:
1. On android, goto Settings » Apps » Fan Smart Sync » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Fan Smart Sync.

On android, goto Settings » Apps or Manage Apps tab.
Click Fan Smart Sync » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Fan Smart Sync » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Fan Smart Sync

E-Mail: custserv@hkcus.com

Website: 🌍 Visit Fan Smart Sync Website

Privacy Policy: https://satellite.apps.exosite.io/#/legal

Developer: Satellite Electronic (Zhongshan) Ltd.

Mar 31, 2025, 11:55 PM
a user from Denver, United States reported problems with Fan Smart Sync : Connection
Started 1 minute ago
Pluxee
Started 27 minutes ago
CNEWS
Started 38 minutes ago
CUSTOM CAST
Started 39 minutes ago
Bose
Started 40 minutes ago
Fictio
Started 41 minutes ago
Multicarto France
Started 42 minutes ago
WeChat