Fan Smart Sync app not working? crashes or has problems?

Fan Smart Sync Status

Published by Fan Remote

Control your ceiling fan from your smartphone.Featuring 3 speed fan controls,
full range light kit dimming and timers for fan and light.

I have a problem with Fan Smart Sync

Are you having issues? Select the issue you are having below and provide feedback to Fan Smart Sync.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about Fan Smart Sync app

- Must be within 40' of fan

- Cannot be used when not home

- App will lose connection with fan

- Glitch in software when unit tries to connect to iPhone 14 Pro Max

Have a Problem with Fan Smart Sync? Report Issue

Common Fan Smart Sync Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Fan Smart Sync app on iOS and Android devices. Solve all Fan Smart Sync app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Fan Smart Sync iPhone Issues and Solutions

Fan Smart Sync iOS app crashes, not working, errors
Fan Smart Sync iOS app network issues
Fan Smart Sync on iOS has black/white screen

Fan Smart Sync Android App Issues and Solutions

Fan Smart Sync has errors/crashing/not working
Fan Smart Sync server network connectivity issues
Fan Smart Sync has black screen

Fan Smart Sync iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Fan Smart Sync app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Fan Smart Sync app crashes or not working on Iphone (iOS):

Close and restart the Fan Smart Sync app on iPhone
Update Fan Smart Sync app to the Latest Version for iOS
Uninstall and reinstall Fan Smart Sync iPhone app
Update your iPhone to the latest iOS version

Fix Fan Smart Sync on iPhone unable to connect to server/internet connection issues::

To resolve Fan Smart Sync network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Fan Smart Sync black/white screen (blank screen) on iPhone:

Follow the Fan Smart Sync iOS app troubleshooting guide Here →

Fan Smart Sync Android App Issues and Solutions

Fix Fan Smart Sync not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Fan Smart Sync app issues:

Force Stop the Fan Smart Sync App
1. On android, goto "Settings" » click Fan Smart Sync app. » click "Force Stop".

Update Fan Smart Sync to the latest version on PlayStore

Clear Fan Smart Sync App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Fan Smart Sync app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Fan Smart Sync.

Fix Fan Smart Sync unable to contact server/ Fan Smart Sync internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Fan Smart Sync » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Fan Smart Sync » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Fan Smart Sync on android.

Solve Fan Smart Sync black/white screens issue on Android:

Follow the Fan Smart Sync android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fan Remote, developers of Fan Smart Sync.

100% Contact Match

Developer: Satellite Electronic (Zhongshan) Ltd.

E-Mail: [email protected]

Website: Visit Fan Smart Sync Website

75% Contact Match

Developer: PIONEER CORPORATION

E-Mail: [email protected]

Website: Visit PIONEER CORPORATION Website

About this app

Control your ceiling fan from your smartphone. Featuring 3 speed fan controls, full range light kit dimming and timers for fan and light.