Caviar Status

Last Updated on 2025-02-10 by Caviar, Inc.

I have a problem with Caviar

Are you having issues? Select the issue you are having below and provide feedback to Caviar.

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⚠️ Most reported problems ⚠️

Crashes

76.9%

Not working

15.4%

Connection

7.7%

24 hour clock ⏰

- Account was hacked

- No alerts that orders were made

- No phone number for customer service

- Systems in place to catch suspicious orders

- Home and work address were compromised

- Unreliable service

- Driver had car issues

- Food was cold when delivered

- Customer service doesn’t do anything to figure it out or get a replacement order sent

- Customer service takes a long time and then get back to you with no answer or problem fix

- Delivery guy gave us the wrong order

Common Caviar Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Caviar network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Caviar App
1. On android, goto Settings » Caviar » click [Force Stop]

Clear Caviar App Cache and Data:
1. On android, goto Settings » Apps » Caviar » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Caviar.

On android, goto Settings » Apps or Manage Apps tab.
Click Caviar » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Caviar » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Caviar