GTBank app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
35.7%

Not working
24.5%

Login
19.4%

Crashes
13.3%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 35 Reported Issues:

A
Akinbode Oyinloye 2024-01-04

I've never been able to use GT app since I opened it in 2009. I downloaded the new Gtworld ,yet the app is not working on my phone. I've been to bank today ,yet the guys were unable to fix the problem This is really frustrating,if this should persist , I'll have to quit banking with GT.

N
Nzekwe Patrick Onyekachukwu 2023-11-02

I installed Gtworld in my new phone but I can't login. During verification it will be saying that something went wrong that I should try later. Have been trying this for over three days now.

G
Glory Abiola 2023-07-25

The last comment here was a week ago, so why am I having the same issue now .. why is this happening?? Please fix your app asap Been trying to log into my account and it’s not working .. And even when it decides to open , I can’t sent money to anyone .. What type of nonsense is this ?? I can’t be going through this everyday. KINDLY GET IT FIXED ASAP

O
Ogundelu Ebenezer 2023-07-15

I can't use my mobile internet banking app because it keeps asking of Token which it is saying is not activated. I never used Token for my transactions before but since this upgrade,I can't use the app without referring me to a Token which I don't have. Can you guys please look into this

O
Ogundelu Ebenezer 2023-07-15

I can't use my mobile internet banking app because it keeps asking of Token which it is saying is not activated. I never used Token for my transactions before but since this upgrade,I can't use the app without referring me to a Token which I don't have. Can you guys please look into this

A
Azeez Rabani 2023-07-15

I have been trying to send money for days now and I don't know why they upgraded this gtb mobile app,waiting for OTP that doesn't come for days,they should have allowed us manage d former app like that ooo

S
Samuel Erhabor 2023-07-14

Am unable to receive code after upgrading to the new app. Please assist

Y
Yemi Idowu 2023-07-14

the GTBank mobile app and GTworld app can not be downloaded abroad , why is this ? this is the only channel we fund our project in Naija and pay bills?

T
Tijani Olayinka 2023-05-17

Good day admin. I have been having issue with my GTbank app for the past 2 weeks now. I can't do any transaction with my bank app. Please kindly resolve this matter urgently. Best Regard

D
Damian 2023-04-09

What's the essence of internet banking if it doesn't work? And the app has been a complete joke for a while. I really don't understand how this is even possible with all the unscrupulous charges being charged to account holders.

S
Sam Ayo-adepoju 2023-04-08

I can't use my mobile app to do any transaction

A
Amina Muhammad Jiya 2023-04-05

Unable to make any transaction

B
Bukky Akinwale 2023-04-05

I have been trying to make a transfer from my Gtb mobile app for the last 2 weeks but the app seems not to be working. The square just keeps rotating. This is so frustrating. The fingerprint icon has also disappeared from the login page. I will eventually close my account with GT. I can’t take this anymore.

A
Adeyinka Taiwo 2023-04-02

I have been trying everyday for the past 2wks to transfer money from my gt account to another gt. I am really worried that my people will not have money to live on. What sort of bank is this?

N
Njideka Chidubem 2023-03-27

I am unable to send money to anyone using the GTb app. Please help

N
Njideka Chidubem 2023-03-27

I am unable to send money to anyone using the GTb app. Please help

I
Ifeoluwakiitan Faleye 2023-03-25

I'm trying to sign up for the mobile app but when I type my details and input the otp it says they've sent me a mail, but it doesn't show in my mail.

E
Evelyn 2023-03-20

my app is refusing to show bank name name I am sending it's just rejecting every account number I enter when trying to transfer to new beneficary

C
Chidi Erondu 2023-03-17

Hi I cannot transfer cash to the people working for me in Nigeria and i called your customer service, but they don't pick up calls to tell me what to do. This has been on for weeks now.

J
Judith Anaele 2023-03-14

my used code has not been working for 2 weeks now, l can't transfer, l can't buy anything, l can't access funds, for emergency or feeding...it has been frustrating and depressing..l can't even pay my children school fees due to the ussd not working, if you go to the bank another problem.please kindly work on your network...is not funny again, am even thinking if closing my account after this ordeal.

A
Awojobi Esther 2023-03-09

My ussd code had not been working for 2 weeks now and I need to make transfer.

R
Roland Elike 2023-03-05

The gt bank app is not loading external bank so i cannot make any transfers for over a week. Please assist asap.

D
Damiette Oruwari 2023-03-04

I can't make transfer to other bank for 2 weeks now. The app is just rotating.

T
Tade Adewakun 2023-03-03

I cannot transfer money from my account to other banks on mobile app.

T
Temilade Adebayo 2023-03-03

I have been trying to make a transfer for the past 4 days now but it keeps rotating. Please do something, it's really frustrating

R
Rheetaa 2023-03-02

App not opening. USSD impossible. Are you guys truly not aware?

E
Elizabeth Ovoi 2023-03-01

Hello, I have not been able to transfer from my gtb app and it’s so frustrating. What can I do

T
Tyson Edogiawerie 2023-02-28

I can’t make any mobile transfer since four days now

F
Funmie 2023-02-21

I cannot login to the app. My login works on a browser

O
Okiemute 2023-02-21

my app refuse to shown bank name and account ti debit when trying to transfer to new beneficary

K
Kasiemobi Uchime 2023-02-21

I tried to log into my GTB mobile app but it keeps rotating and won’t open. Please help

O
OLUMIDE SHODOLA 2023-02-03

I downloaded the app but I couldn't generate my user id nor is the e-wallet to sign in as first time user

S
Samuel Felix 2023-01-26

I tried to do transfer but it not showing banks on my app

A
Aihielu Praise 2022-12-04

My mobile is not opening at all

I
Ibrahim Zainab Abiola 2022-08-31

I have been trying to login to my mobile banking app but it keeps rotating and it is not saying anything

Showing 1-35 of 35 reported issues:

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Developer: Guaranty Trust Bank




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