Are you having issues? Select the issue you are having below and provide feedback to Kroger.
- Search engine is letter specific
- Quantity box is confusing
- Categories are not set up correctly
- Fruits and vegetables are difficult to find
- Have to save order on account
- App is wonky
- Customer service is sassy and unhelpful
- Debit card information is incorrect
As soon as I open the app, click on search it freezes. I’ve deleted, rebooted and reinstalled. NL
App freezes as soon as I put the curse in the search box
Kroger app has not been working since start of new year. When I try to open the weekly ad, message says Kroger has stopped, open app again. same result each time. Home, Savings Kroger Pay all seem to work, just no weekly ad.
I keep a regular list on my android phone. That I uncheck items from for my list each week, then check items off at the store. I can not view or scroll thru my list anymore
My app is working but won’t let me clip any of the coupons. It has worked up until the last two weeks
When using the Kroger app on my phone the receipt survey does not load. It says it cannot connect to the server. Try again. It’s been this way for the last three days.
I hve just signed up with Kroger and tried to sign in but could not
Access denied.
I'm trying to add to a list and the keyboard pops up then disappears
When I try to clip coupon pop up, push notifications… appears and locks screen.
I placed an order to be delivered. Almost half of the items were not available in the warehouse. The app showed all items were in stock but warehouse staff said they were not in stock. Very frustrating.
Have sent many messages that the Kroger app doesn't work. Now the notifications for order is ready doesn't come via email, the app doesn't work at the store, cannot add items through email notification (when I get them sporadically) PLEASE FIX THIS! I shop online every week!
Every time I try to use my app for a digital coupon, it tells me it’s experiencing problems and to try again later. I’ve been using the app just fine until probably last year, and now it never works. I uninstalled the app and tried to create a new account, but guess what- “ERROR Oops, it looks like we’re experiencing technical difficulties ...sorry about that! Please try again later.” Please fix this!!!
Pay Now doesn't work consistently. Very frustrating. Prefer to use the app, but yah...
Trying get get on my Kroger app. Will not allow me keeps freezing up.
I am trying to create an account for home delivery. Every time I input info it says there is an error and says to try later. Then I try and log in and it says email and password don’t match. Getting frustrated
Every time I try to open my fuel points to check balance it give me an error message??? The rest of my app is working fine.
The app will not allow me to sign in & it's frozen on the screen that tells me to log in...
Unable to see images for weeks now. Have tried clearing cache and updating to no avail. Can't shop with no pics!
"Web page not available" Done the normal crap, including a reinstall; no difference. The absolute WORST app I have ever suffered through. Hasn't worked for months; no idea what the frequent updates are doing (one just this morning) as it still DOES. NOT. WORK.
I messed up several times trying to reset my account as I have forgotten my log in info .to make a new or get to my original info impossible I am new at all this,all I was trying to do is reset info but also to cancel all information which was many times ,I want to delete,all my info and still have one Kroger account pls help me ,thank you. Cheryl Edwards
App locks on a screen and you can’t move elsewhere. Have to exit. I’ve deleted and reinstalled but have the same issue.
I want to get on Kroger app to order and check prescriptions but the app will not come up?
I haven't been able to use the app in a long time. It won't connect, always says retry. I tried it at home as well as in the store many times and it doesn't work either place. I uninstalled and reinstalled and it's the same. I do not buy products that you have to have get the price by clipping the digital coupon because I can't clip it. Very frustrating.
App picks the incorrect store. I only shop at larnered ks store and it has me signed up to have .y items shipped to my home.
My app works until a try to go to my list!!
The app now longer recognizes my calendar to add to calendar my pick up groceries reminder.
The app loads and everything comes up but my list!
my app works until I try to view the savings. I cannot select coupons.
Kroger app not displayed yet says it is installed.when Googled the Address of store says Mt. Zion Rd. (Never heard of this )Should be Highway 1 South Greenville.MS
Complete guide to troubleshoot Kroger app on iOS and Android devices. Solve all Kroger app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Kroger Co., developers of Kroger.
E-Mail: android.support@kroger.com
Website: 🌍 Visit Kroger Website
Privacy Policy: https://www.kroger.com/topic/privacy-policy
Developer: The Kroger Co.
You can create one and link your Plus Card through Kroger . Don't have a Plus Card? It puts convenience, savings and rewards at your fingertips. To use the this app app, you'll need a this app digital account. Looking for a faster, easier, more rewarding shopping experience? Save time and money with the this app app. You can add a new one when you create your digital account.