Jami app not working? crashes or has problems?

Jami Status

Published by Savoir-faire Linux on 2023-12-11

Jami (a GNU package) is a universal and distributed communication platform that
respects the freedoms and privacy of users. It is 100% Free software.

I have a problem with Jami

Are you having issues? Select the issue you are having below and provide feedback to Jami.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about Jami app

- Bugs needs to be fixed

- Stability and security should be improved

- Individual user volumes are needed

- Text message does not work for some users

- Phone call and video call does not work for some users

- Sound stops playing out the speaker when watching videos

Have a Problem with Jami? Report Issue

Common Jami Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Jami app on iOS and Android devices. Solve all Jami app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Jami iPhone Issues and Solutions

Jami iOS app crashes, not working, errors
Jami iOS app network issues
Jami on iOS has black/white screen

Jami Android App Issues and Solutions

Jami has errors/crashing/not working
Jami server network connectivity issues
Jami has black screen

Jami iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Jami app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Jami app crashes or not working on Iphone (iOS):

Close and restart the Jami app on iPhone
Update Jami app to the Latest Version for iOS
Uninstall and reinstall Jami iPhone app
Update your iPhone to the latest iOS version

Fix Jami on iPhone unable to connect to server/internet connection issues::

To resolve Jami network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Jami black/white screen (blank screen) on iPhone:

Follow the Jami iOS app troubleshooting guide Here →

Jami Android App Issues and Solutions

Fix Jami not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Jami app issues:

Force Stop the Jami App
1. On android, goto "Settings" » click Jami app. » click "Force Stop".

Update Jami to the latest version on PlayStore

Clear Jami App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Jami app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Jami.

Fix Jami unable to contact server/ Jami internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Jami » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Jami » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Jami on android.

Solve Jami black/white screens issue on Android:

Follow the Jami android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Savoir-faire Linux, developers of Jami.

100% Contact Match

Developer: Savoir-faire Linux Inc.

E-Mail: [email protected]

Website: Visit Jami Website

100% Contact Match

Developer: Afrikamart

E-Mail: [email protected]

Website: Visit Afrikamart Website

About this app

Build with this app on your IoT project: re-use the universal communications technology of this app with its portable library on your system of choice. this app (a GNU package) is a universal and distributed communication platform that respects the freedoms and privacy of users. There are plenty of ways to help us, check out: app. this app is published under the GPL license, version 3 or higher. Available on all platforms. • Use your this app account on multiple devices! It is 100% Free software.