Mobile shopping has never been more simplified and fun. Now you can watch our TV
channels live by simply downloading the updated QVC app on your iPhone.
Are you having issues? Select the issue you are having below and provide feedback to QVC.
By Valerie Butler 5 months ago
I have not been able to access the QVC app on my android nor on my laptop. The message I receive on the android states there's no connection, try again. The message on the laptop says, QVC is not available at this time and provides customer service numbers. This has been happening for weeks now. I had to do a workaround to even pay my account with them. Tried calling but the phone lines are overwhelmed I suspect because of Black Friday and probably customers like me who are having the same issues.
By Paula Ward 6 months ago
It only shows the item currently on air with a circular arrow like it is trying to load.
By JoAnn 7 months ago
After I place an order the app will not change when I press continue shopping…it freezes and I have to turn the phone off to make the app return to the home page
By Nery Gaetan 7 months ago
Screen freezes after I make a purchase and it doesn’t allow me to return to continue shopping.
By Davella May 10 months ago
My QVC app keeps crashing and dropping off. This has been going on for a couple of months now and it only happens with the QVC app. . How can I fix it or better yet - how can you fix it!
By Davella May 10 months ago
My QVC app keeps crashing and dropping off. This has been going on for a couple of months now. How can I fix it or better yet - how can you fix it!
By Carol Gueringer 10 months ago
Crashes
By Valita Baxley 10 months ago
App keeps crashing has been doing this for a week now. Please fix your App
By Flora Stewart 10 months ago
App keeps closing …It has been happening for weeks!!
By Tracy 11 months ago
App keeps kicking me out when looking at an item. Installed new update but that has not helped. This has been happening for weeks. QVC needs to fix this.
By Janice Watts 11 months ago
My QVC app keeps kicking me out while trying to view items for possible purchases. This has been going on for weeks. I’ve never had this issue before.
By Carol Kelley 11 months ago
QVC app kicks me off after a few minutes. It closes and I have to open it again and then it happens again! I can’t get any browsing or easy buying done. How frustrating!
By Pam 11 months ago
I’m trying to navigate time and while searching the app closes down
By Pam Dilday 1 year ago
Having trouble now for the last 3 weeks - I cannot log out on QVC on my computer. I have called several times and the first time they said QVC was having problems give it a couple of days - still does it - then I called again - told me to reboot my computer - I did - still dont work. I do not like leaving my information out their for hackers. Plus when I want to put items in my cart to order several things at once it will not let me gives me the number for customer service. I order alot from QVC this is making me not order!!!
By Nat 1 year ago
When I click on account status it takes me to the meat and poultry page
By Myra smith 1 year ago
Order status will not load on my iPad but is ok on my iPhone .. I’ve turned my iPad off /on and still won’t load order status .. everything else works
By Patsy grandstaff 1 year ago
I am getting nothing but the run around on an order I have placed. This is coming from your customer service. Please I would like to talk someone who could help me but not your cust service because I have been down that road with zero results.
By Margaret carter 1 year ago
Qvc app keeps freezing and I always have to log in at least 3 times a month ridiculous do you monitor your website
By Eleanor M Barron 1 year ago
Cannot print return label on Samsung galaxy tab s3 and Samsung phone s9.
By Irene Valenti 1 year ago
App will not load pic
By Lucidell 1 year ago
The QVC app will not down load on my android. It says it will download shortly. It has been weeks and I have tried numerous times.
By Dee 1 year ago
When you click on interest free instalments the page is blank
By Mary Beth Hofbauer 1 year ago
I can’t hear qvc on my iPhone and volume is turned ip
By Kelly Conroy 1 year ago
Got new phone. QVC app no longer recognizes my login. I've uninstalled and reinstalled. Force stop. Upgraded my browser. Made sure on latest version of app. Nothing works. Cleared cookies/cache.
By Jill 1 year ago
My qvc app on my iPhone no longer recognizes my email and password. I’ve deleted app and reinstalled, cleared cookies/history, rebooted phone, changed password etc. FRUSTRATING!!!
By Claudia Robert 1 year ago
I reported my problem to customer service yesterday. The app won’t let me log in. It no longer recognizes my information. I tried resetting the app several times but the problem persists.
By Michele Yendall 1 year ago
Your app fails me regularly on iOS Frustrating.
By Jennifer Bowman 2 years ago
Why is your app still crashing? I've tried your troubleshooting and it doesn't work. I can only use a browser and that's so slow to load I lost two items. Fix it!!!!
By Dean Senecal 2 years ago
I have been trying to get the qvc/hsn app to work for several mo this. 4 firestick on four different tvs. It keeps saying that it looks like we have a problem I have deleted the app downloaded and installed it again without any joy. Solution I just killed my VPN software and now qvc works
By Larry Sperry 2 years ago
Every time I log in to my QVC app and click on something it crashes and gives me an error and puts me back to the login screen. I can log in to find on my internet browser and did an order on there but the app will not work. It is always worked before this is just today
- Video goes black even though they are still talking
- Search freezes
- Pictures of the items they are selling are ridiculously small
- Poor picture quality
- Takes a long time to get funds back
- Horrible customer service
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Complete guide to troubleshoot QVC app on iOS and Android devices. Solve all QVC app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at QVC, Inc., developers of QVC.
100% Contact Match
Developer: QVC, Inc.
E-Mail: [email protected]
Website: Visit QVC Website
Keep scrolling to see the latest happenings, new offers, trends, and more! •See customer ratings & reviews on our Product Detail pages and Product Listings. •Find exactly what you're looking for with our full-search capability – search over 50,000 clothing, cosmetics, electronics, home décor, and other items by category, item number, product description, brand, phrase, or word. •Speed Buy® to purchase items quickly and confidently! this app wants you to be completely satisfied with your purchase. If you're not satisfied for any reason, our return policy allows you to send back the merchandise within 30 days of the date you received the package for an exchange or a refund of the purchase price, minus the full shipping & handling and Q Return Label fees. this app will refund any paid S&H fees and Q Return Label fees if an item is defective or we were in error. Award-winning Service: We've been honored multiple times with BizRate's "Circle of Excellence" distinction. this app is committed to giving you quality service and treating your information responsibly. Watching this app's video stream may significantly increase the data usage amount of your mobile device and may incur additional fees. That goes for our QVC2 Big Deal™ and Beauty iQ Steal™, too! • Now introducing PayPal as a payment method and PayPal Express to place orders quickly and easily! • At the end of the page? For details, please see our Privacy Statement. this app is Norton Secured powered by Digicert, so you can feel confident while shopping with us. All of your personal information is encrypted by Transport Layer Security (TLS) software when it's transmitted to us during the checkout process, just as it is on this app. com. Purchases from this app and the use of this app services are subject to our General Terms and Conditions of Use and our Privacy Policy, which can be found at the bottom of the this app. com homepage. Plus, as always, you’ll never miss our Today's Special Value®—our best find of the day, an item we believe you’ll love. The My Account feature lets you access more order information than ever. You can track your order, edit Easy Pay® options, and manage your address book. We participate in the Norton Secured Seal Program with Extended Validation of our organization. Mobile shopping has never been more simplified and fun. Now you can watch our TV channels live by simply downloading the updated this app app on your iPhone. Get more of what you love with the this app for iPhone® app that can be downloaded for free. Contact your carrier for more information.