QVC app not working? crashes or has problems?

QVC Status


I have a problem with QVC

Are you having issues? Select the issue you are having below and provide feedback to QVC.



⚠️ Most reported problems ⚠️
Something else
58.8%

Not working
17.6%

Account
5.9%

Connection
5.9%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
A
Angela Magee:

the search for items is not working

P
Paul:

Unable to print receipt (from the printer icon) after a purchase

C
Catherine:

Where do I find the latest QVC app for iPhone?

C
Cindy Lynn:

I can't access qvc.com or qvc app

📋 30 Reported Issues:

V
Valerie Butler 2023-11-26

I have not been able to access the QVC app on my android nor on my laptop. The message I receive on the android states there's no connection, try again. The message on the laptop says, QVC is not available at this time and provides customer service numbers. This has been happening for weeks now. I had to do a workaround to even pay my account with them. Tried calling but the phone lines are overwhelmed I suspect because of Black Friday and probably customers like me who are having the same issues.

P
Paula Ward 2023-10-20

It only shows the item currently on air with a circular arrow like it is trying to load.

J
JoAnn 2023-09-07

After I place an order the app will not change when I press continue shopping…it freezes and I have to turn the phone off to make the app return to the home page

N
Nery Gaetan 2023-09-06

Screen freezes after I make a purchase and it doesn’t allow me to return to continue shopping.

D
Davella May 2023-05-31

My QVC app keeps crashing and dropping off. This has been going on for a couple of months now and it only happens with the QVC app. . How can I fix it or better yet - how can you fix it!

D
Davella May 2023-05-31

My QVC app keeps crashing and dropping off. This has been going on for a couple of months now. How can I fix it or better yet - how can you fix it!

C
Carol Gueringer 2023-05-29

Crashes

V
Valita Baxley 2023-05-27

App keeps crashing has been doing this for a week now. Please fix your App

F
Flora Stewart 2023-05-27

App keeps closing …It has been happening for weeks!!

T
Tracy 2023-05-24

App keeps kicking me out when looking at an item. Installed new update but that has not helped. This has been happening for weeks. QVC needs to fix this.

J
Janice Watts 2023-05-23

My QVC app keeps kicking me out while trying to view items for possible purchases. This has been going on for weeks. I’ve never had this issue before.

C
Carol Kelley 2023-05-22

QVC app kicks me off after a few minutes. It closes and I have to open it again and then it happens again! I can’t get any browsing or easy buying done. How frustrating!

P
Pam 2023-05-05

I’m trying to navigate time and while searching the app closes down

P
Pam Dilday 2023-04-07

Having trouble now for the last 3 weeks - I cannot log out on QVC on my computer. I have called several times and the first time they said QVC was having problems give it a couple of days - still does it - then I called again - told me to reboot my computer - I did - still dont work. I do not like leaving my information out their for hackers. Plus when I want to put items in my cart to order several things at once it will not let me gives me the number for customer service. I order alot from QVC this is making me not order!!!

N
Nat 2023-02-06

When I click on account status it takes me to the meat and poultry page

M
Myra Smith 2023-02-01

Order status will not load on my iPad but is ok on my iPhone .. I’ve turned my iPad off /on and still won’t load order status .. everything else works

P
Patsy Grandstaff 2022-11-27

I am getting nothing but the run around on an order I have placed. This is coming from your customer service. Please I would like to talk someone who could help me but not your cust service because I have been down that road with zero results.

M
Margaret Carter 2022-10-30

Qvc app keeps freezing and I always have to log in at least 3 times a month ridiculous do you monitor your website

E
Eleanor M Barron 2022-09-27

Cannot print return label on Samsung galaxy tab s3 and Samsung phone s9.

I
Irene Valenti 2022-09-11

App will not load pic

L
Lucidell 2022-08-16

The QVC app will not down load on my android. It says it will download shortly. It has been weeks and I have tried numerous times.

D
Dee 2022-06-24

When you click on interest free instalments the page is blank

M
Mary Beth Hofbauer 2022-05-29

I can’t hear qvc on my iPhone and volume is turned ip

K
Kelly Conroy 2022-05-20

Got new phone. QVC app no longer recognizes my login. I've uninstalled and reinstalled. Force stop. Upgraded my browser. Made sure on latest version of app. Nothing works. Cleared cookies/cache.

J
Jill 2022-05-04

My qvc app on my iPhone no longer recognizes my email and password. I’ve deleted app and reinstalled, cleared cookies/history, rebooted phone, changed password etc. FRUSTRATING!!!

C
Claudia Robert 2022-04-28

I reported my problem to customer service yesterday. The app won’t let me log in. It no longer recognizes my information. I tried resetting the app several times but the problem persists.

M
Michele Yendall 2022-04-27

Your app fails me regularly on iOS Frustrating.

J
Jennifer Bowman 2022-03-28

Why is your app still crashing? I've tried your troubleshooting and it doesn't work. I can only use a browser and that's so slow to load I lost two items. Fix it!!!!

D
Dean Senecal 2022-03-27

I have been trying to get the qvc/hsn app to work for several mo this. 4 firestick on four different tvs. It keeps saying that it looks like we have a problem I have deleted the app downloaded and installed it again without any joy. Solution I just killed my VPN software and now qvc works

L
Larry Sperry 2022-03-27

Every time I log in to my QVC app and click on something it crashes and gives me an error and puts me back to the login screen. I can log in to find on my internet browser and did an order on there but the app will not work. It is always worked before this is just today

Showing 1-30 of 30 reported issues:

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Developer: QVC, Inc.




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