rideRTC Status
Published by Regional Transportation Commission of Southern Nevada on 2023-12-19 Introducing RideRTC, the all-in-one transit app for Southern Nevada residents
and visitors. RideRTC is the easy way to buy transit passes, plan your trip, and
access customer service--right from your phone! RideRTC is a complete transit
tool.
Are you having issues? Select the issue you are having below and provide feedback to rideRTC.
problems reported in the last 24 hours
Reported Issues: 3 Comments
By Garrett James Kelly 4 months ago
I attempted several times to buy again a 30 day residential pass through the app for Android. I already purchased one in October, and now I need a new one. With both my Visa Debit, and Agility Credit Card, the app says that my card information is incorrect. Nothing has changed on either Card since I purchased the previous pass, and there are sufficient funds available. Also, I did enter all of the information correctly, and consulted the 210 driver to confirm that the error was not on my end. She said that even she has had problems with the app. I WANT A DIGITAL PASS! How hard is it? Fix your app!
By Frances 5 months ago
My mom but for 15-day passes and when we went to use them they say they were refunded. We hadn't called to have them refunded we hadn't used them they just said refunded. We need to use these passes ASAP. I have no way of using them because they are refunded. Would like to understand what happened.
By James Baumgarten 6 months ago
SDK 200 error (underlying connection issue) Im connected to the internet. Im trying to purchase my monthly reduced fare rtc bus pass. I enter my email and password. I keep getting SDK 200 error. I tried following the steps to force stop, empty cache, closed app, visit play store & updated ridertc & still getting SDK error. I need to access this to ride bus in the am. Please help resolve issues promptly so I can avoid any disruptions in my rtc bus transportation. Thank you for your support and look forward to hearing back from you with a resolution... James B.
Common dislikes about rideRTC app
- Inconvenient update that requires scrolling to find bus schedule
- Concerning issue with Apple Wallet opening after pass activation
- Misleading bus arrival times
- App gets stuck on blue screen without wifi
- Battery power hog
- App is a work in progress and does not fulfill all promises
- Ride Tracker drops off into Safari to look up stops, which is meaningless due to Flash coding
- Expiration date on passes before activation can be problematic for some users
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Common rideRTC Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot rideRTC app on iOS and Android devices. Solve all rideRTC app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Regional Transportation Commission of Southern Nevada, developers of rideRTC.
100% Contact Match
Developer: RTC of Southern Nevada
E-Mail: [email protected]
Website: Visit rideRTC Website
Introducing this app, the all-in-one transit app for Southern Nevada residents and visitors. this app is the easy way to buy transit passes, plan your trip, and access customer service--right from your phone! this app is a complete transit tool. rideRTC is easy to setup and use--you'll never buy a paper ticket again.
