Are you having issues? Select the issue you are having below and provide feedback to TAP Air Portugal.
- Unreliable
- Buggy
- Poor translations
- No indication of US dollars
- No back button
- Freezes when making purchases
- Crashes when trying to check in
- Screen turns blank when trying to navigate through check in
absolutely the worse on line and app function…constant problems with no service. You cancelled my reservation 24 hrs. before the flight and did not notify me that the payment did not go through. This is horrible customer service!!!
I can sign in to the app but I cannot view my flight itinerary
Hi can't sign into my app. Says its locked and when I try to retrieve a new password it's unsuccessful
Hi , I’m trying to access today Saturday 17/09/22 from 13:00 and doesn’t load up or open , thanks
Complete guide to troubleshoot TAP Air Portugal app on iOS and Android devices. Solve all TAP Air Portugal app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Transportes Aereos Portugueses S.A., developers of TAP Air Portugal.
Get real-time updates about your flight status, booking alterations, boarding and luggage information along with other important notices for every moment of your flight. Get important information, suggestions and special offers on a customised landing page that monitors the status of your booking. Discover all the products and special offers where you can redeem your miles or earn more miles and access your Club TAP Miles&Go membership. TAP’s Flight Tracker lets you see information about the status, departure time and arrival time of any flight anywhere. Purchase add-on services such as seat booking or additional luggage to make your experience even more convenient. Search flights using the route, date and means of payment you want to more than 90 TAP destinations and discover your next trip. Access and manage information about your journey in the easiest possible way. See your miles balance and all the benefits of your TAP Miles&Go status. Once you have checked in online, you can get the boarding cards fot all the passengers on the booking. See your journey details and updates. You can even access them when you are offline. We wish you a wonderful travel experience with TAP!