Contact rideRTC

Contact rideRTC Support


Company Name:

About: Regional Transportation Commission of Southern Nevada is both the transit authority and the
transportation-planning agency.

Headquarters: Las Vegas, Nevada, United States.


 
  2024-06-17

rideRTC Customer Service 💢





3 Most reported problems 😔💔

2.4 out of 5

Horrible service!

2022-04-29

by BrockRL

Based on app, bus is never on time. When you are in 105 degree heat, waiting for the bus when it says 2 minutes, the. -2, -4 then goes back to 11 minutes and it doesn’t come for 20 minutes is ridiculous!
You are a transportation and logistics company …. Get it together!
Tried calling to file a complaint and that was pointless as the guy on the phone gave a big huff and puff before he’s like … fine, what’s your name.
HORRIBLE company and even worse service!

No point to this app

2022-05-06

by Marvelnash

I expected to find routes on this app. Nope. Those links go to the website which is useless when you don’t have WiFi.
I expected to buy reduced fare passes. Nope. I can’t because it doesn’t recognize any of my valid ID numbers.
What is the point of this app? I suppose one can buy passes at the regular pass, if in a pinch. But I’m deleting it.

I think the Uber app which lists these buses will be more useful.

App not working

2022-05-13

by KrisE222

I’ve tried so many times to uninstall and reinstall and I keep getting an error that say underlying error error SDK_200. I called rtc and they said it’s my network connection but I keep telling them that all of my other apps work just fine and so does my internet. I don’t know how to fix it but this has been a true inconvenience to my daily life


Have a Problem with rideRTC? Report Issue




Why should I report an Issue with rideRTC?

  1. Pulling issues faced by users like you is a good way to draw attention of rideRTC to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a rideRTC customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using rideRTC.


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