Contact rideRTC Support
Published by Regional Transportation Commission of Southern Nevada on 2023-12-19 About: Introducing RideRTC, the all-in-one transit app for Southern Nevada residents
and visitors. RideRTC is the easy way to buy transit passes, plan your trip, and
access customer service--right from your phone! RideRTC is a complete transit
tool.
How to Contact rideRTC Customer Service/Support
Listed below are our top recommendations on how to get in contact with rideRTC. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact rideRTC. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Regional Transportation Commission of Southern Nevada
100% Contact Match
Developer: RTC of Southern Nevada
E-Mail: [email protected]
Website: Visit rideRTC Website
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Reported Issues: 3 Comments
By BrockRL
Horrible service!
Based on app, bus is never on time. When you are in 105 degree heat, waiting for the bus when it says 2 minutes, the. -2, -4 then goes back to 11 minutes and it doesn’t come for 20 minutes is ridiculous! You are a transportation and logistics company …. Get it together! Tried calling to file a complaint and that was pointless as the guy on the phone gave a big huff and puff before he’s like … fine, what’s your name. HORRIBLE company and even worse service!
By marvelnash
No point to this app
I expected to find routes on this app. Nope. Those links go to the website which is useless when you don’t have WiFi. I expected to buy reduced fare passes. Nope. I can’t because it doesn’t recognize any of my valid ID numbers. What is the point of this app? I suppose one can buy passes at the regular pass, if in a pinch. But I’m deleting it. I think the Uber app which lists these buses will be more useful.
By KrisE222
App not working
I’ve tried so many times to uninstall and reinstall and I keep getting an error that say underlying error error SDK_200. I called rtc and they said it’s my network connection but I keep telling them that all of my other apps work just fine and so does my internet. I don’t know how to fix it but this has been a true inconvenience to my daily life
Have a Problem with rideRTC? Report Issue
Leave a comment:
Why should I report an Issue with rideRTC?
- Pulling issues faced by users like you is a good way to draw attention of rideRTC to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a rideRTC customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using rideRTC.
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