Crelan Status

Last Updated on 2025-02-18 by Crelan NV/SA

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Common Crelan Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Crelan network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Crelan App
1. On android, goto Settings » Crelan » click [Force Stop]

Clear Crelan App Cache and Data:
1. On android, goto Settings » Apps » Crelan » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Crelan.

On android, goto Settings » Apps or Manage Apps tab.
Click Crelan » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Crelan » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Crelan

E-Mail: myCrelan@crelan.be

Website: 🌍 Visit Crelan Website

Privacy Policy: http://www.crelan.be/sites/default/files/crelan_mobile/reglement_crelan_mobile_en_crelan_tablet_2016_nl.pdf

Developer: Crelan nv

May 05, 2025, 09:20 PM
a user from Walcourt, Belgium reported problems with Crelan : Login
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