Bitmoji app not working? crashes or has problems?

Bitmoji Status

Last Updated on 2023-02-02 by Bitstrips

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9 User reports:
App has problems

User reports 9

⚠️ Most reported problems ⚠️

Not working

60.0%

Connection

20.0%

10.0%

Something else

10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Bitmoji Problems 😠👌🔥

- No option for looser curls

- Limited options for Afro texture

- Gender selection is limited

- Clothes are difficult to find

- Accessories are limited

- Clothes get rid of clothes that aren’t in season

1 Reported Issues: 😵🆘🛟🚨📢

Cassandra

2022-05-30

I can't add my snap chat friends Merch

Showing 1-1 of 1

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Common Bitmoji Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bitmoji app on iOS and Android devices. Solve all Bitmoji app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bitmoji iPhone Issues and Solutions

Bitmoji iOS app crashes, not working, errors
Bitmoji iOS app network issues
Bitmoji on iOS has black/white screen

Bitmoji Android App Issues and Solutions

Bitmoji has errors/crashing/not working
Bitmoji server network connectivity issues
Bitmoji has black screen

Bitmoji iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bitmoji app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bitmoji app crashes or not working on Iphone (iOS):

Close and restart the Bitmoji app on iPhone
Update Bitmoji app to the Latest Version for iOS
Uninstall and reinstall Bitmoji iPhone app
Update your iPhone to the latest iOS version

Fix Bitmoji on iPhone unable to connect to server/internet connection issues::

To resolve Bitmoji network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bitmoji black/white screen (blank screen) on iPhone:

Follow the Bitmoji iOS app troubleshooting guide Here →

Bitmoji Android App Issues and Solutions

Fix Bitmoji not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bitmoji app issues:

Force Stop the Bitmoji App
1. On android, goto "Settings" » click Bitmoji app. » click "Force Stop".

Update Bitmoji to the latest version on PlayStore

Clear Bitmoji App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bitmoji app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bitmoji.

Fix Bitmoji unable to contact server/ Bitmoji internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bitmoji » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bitmoji » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bitmoji on android.

Solve Bitmoji black/white screens issue on Android:

Follow the Bitmoji android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bitstrips, developers of Bitmoji.

About this app

Using this app in Snapchat unlocks Friendmoji – 2-person Bitmojis featuring you and your friends!