Contact Bitmoji

Contact Bitmoji

Published by on 2020-12-18

Bitmoji is your own personal emoji. • Create an expressive cartoon avatar •
Choose from a huge library of stickers – all featuring YOU • Use Bitmoji in
Snapchat and wherever else you chat Using Bitmoji in Snapchat unlocks
Friendmoji – 2...

How to Contact Bitmoji

Bitmoji Contact Information

Listed below are our top recommendations on how to get in contact with Bitmoji. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bitmoji. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bitstrips

Get Pricing Info for Bitstrips

Contact Bitstrips! Or Contact Support

Need help using Bitstrips? Try their Help Center now!

Bitstrips in the News!

Social Support and Contacts

Bitstrips on Facebook!

Bitstrips on Twitter!

Bitstrips on LinkedIn!

A better way to Contact apps

You can now contact Bitmoji customer service directly
via Email using our new site -

Contact Bitmoji directly

Common Bitmoji Issues

  • By mbella2090

    Men and Women come in all shapes and sizes!

    I love Bitmoji and have used it for years. My only issue with it is the limited body sizes and shapes. I hoped with the deluxe upgrade you would remedy this travesty but we’re already halfway through 2019 and from the chin down your Bitmoji editor is still failing to account for the majority of the population. You have 4 super skinny options and one “plus-size” that could be mistaken for pregnant instead. As a large framed, hourglass shaped woman I find this incredibly disheartening. There are twenty different options for noses, chins, even ears, but when you finally get to body size you get 5?!? I’m sure it’s more difficult to create clothing options for every size you offer, but I know I’m not alone in wishing my Bitmoji avatar reflected more of my real life curvyness. Read any women’s magazine today you’ll be sure to find an article discussing how to dress for all the different body shapes. It’s time for Bitmoji to stop catering to a one size fits all market and start offering options for ALL the major body sizes. I would love to see you add options for Pear-shaped, Apple-shapes, Oval, Square, Triangle and hourglass body shapes plus different frame sizes as well. Please make this happen!!

  • By celina_the_swiftie

    LOVE IT but..

    ok so i love this app. i use it on an almost daily basis when i’m texting my friends, and there’s a bitmoji for nearly everything. however, there’s not enough hairstyles. i always style my hair in an ariana grande ponytail but there’s no bitmoji hairstyle for that. plus, instead of dying the ends of my hair a different color i have highlights, blue highlights, but again there isn’t an option for that so my bitmoji doesn’t look like me..please fix this and i will make my rating five stars. thanks. ps. one more thing: i really feel that having preset, prestyled outfits is boring, i’ve tried so many personal avatar apps and they all have prestyled outfits so you don’t get to pick your shoes, you choker, your t shirt. if you made it so that users could like pick each individual thing on their outfit, from the scarf (if they want one) to the shoes, that would be just AMAZING. each outfit could be uniquely styled to each individual user’s preference. i know bitmoji is so much better than all those other apps and this would make it even better. thanks so much for reading this. i really hope i will be able to give bitmoji five stars in the future.

  • By ...........,.....,

    A good app but could be improved

    This app is fun to use if you enjoy making avatars of yourself but as someone who can’t make a bitmoji that actually looks like themselves I notice a lot of missing options for character customization. Things like the lack of curly hair and the barely enough set skin tone options can be bothersome if you want to make a character that looks like you. Back when bitstrips was still a thing I believe I remember the option to choose a wheelchair, which was really nice but it’s gone now in bitmoji. There’s a lot of physical features that could be added but something as big as the hair you have can be a make or break for some people’s avatars. Besides the customization features, every time I install the app, I seem to get more ads on my browsers and the bitmoji keyboard always sets itself to the default keyboard, which most of the time, causes whatever app I’m using to crash. I don’t really understand why we have to grant bitmoji full permission to use the keyboard either. Despite all of the flaws, it’s definitely a fun app to use with friends, but it absolutely has room for improvement.

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Reported Issues: 13 Comments

By Michelle Botros
Feb 12 2021

I can't log in. It told me my email/password was incorrect. They sent me a link to change the password. I successfully changed it. It is still telling me I have the wrong email/password.

By Donna Aviles
Dec 18 2020

When I try to send a bitmoji on a text it just says it doesn't attach to Messages????

By Shannon
Nov 24 2020

Every since i switched over to the iphone 11 pro my friendmoji hasnt been working on imessage or snapchat. My friends can use my Bitmoji in theirs but I cannot access friendmoji, it just says i have no friends. It has worked in the past with no problem. I have reset my
phone, deleted apps multiple times etc. nothing has worked. Help!

By Lilia
Nov 23 2020

Bitmoji needs more hairstyles. I really would like them to make a straight hair but the hair is right above the shoulders by the tiniest bit

By Caroline
Oct 22 2020

Stickers only anchor at bottom of text. Is there a setting that will anchor them at the top of the text message because the sticker sets the tone for the rest of the text. I have tried using 3 different keyboards including bitmoji. No change.

By Julie Johnson
Oct 16 2020

I am unable to get my 3D bitmoji to appear on screen. It doesn't show up in lenses either, can you tell me what I am doing wrong? I believe I have the most updated app.

By jamari
Sep 11 2020

i don't have a device and can't get in to bitmoji i'm on a computer

By Mayela
Sep 01 2020

I've seen really neat bitmoji's. How can I make mine look like a science teacher, with a lab coat and holding a flask?

By Cathy Gordon
Sep 01 2020

I have a smartphone and when I try to text with a bitmoji included in the text, the email will not send.
I can send messages using line, but when I text, the text does not send.

By Dustin
Aug 26 2020

I need some help. I have updated my bitmoji on my phone in the app, but when I use the chrome extension it will not update to my new bitmoji. I just need to change the clothing and I know I cant do that on the computer. How do i get the account to update. Please help.

By Delores E Dousias
Aug 19 2020

My first bitmoji screen on Google Chrome has me click on my icon, which opens a new window but it just keeps spinning. I can't get any bitmojis into my Google Classroom.

By Abi
Aug 13 2020

I am very angry! It is a very wonderful app but I’m just mad because the male has an option for a floral Hawaiian shirt, and the women do not! Women should have more variety in clothes along with the male. Men and women should be able to dress however they not want not be subjected to a specific type of style.

By Emily
Aug 11 2020

I have salt and pepper gray hair, I want options for my gray hair!!!

Have a Problem with Bitmoji? Report Issue

Leave a comment:

Why should I report an Issue with Bitmoji?

  1. Pulling issues faced by users like you is a good way to draw attention of Bitmoji to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Bitmoji customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bitmoji.

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