Tap in to our fashion feed, anytime, anywhere, and all in one spot — the H&M
app.
Get instant updates, track your orders, use your own photos to find
similar items in stock, and get inspired by our users all over the world!
Imagine yourself browsing our feed and experiencing it live all at the same
time.
Are you having issues? Select the issue you are having below and provide feedback to H&M.
By MARY JONES 7 months ago
Your app is not working reinstalled over 8 times cannot get into my account,local store can't help my phone provider checked my phone says it's a issue your end please advise
By Lorelie Yangco 8 months ago
When it’s check out time, H&M app starts to hang. It’s been 2 days now. Kindly do some action on this problem. Thanks.
By Lorelie Yangco 8 months ago
When it’s check out time, H&M app starts to hang. It’s been 2 days now. Kindly do some action on this problem. Thanks.
By Cliodhna Treanor 1 year ago
Hi, everytime I go to look at the new in section on your app or website, it crashes after scrolling down.
By R. Latham 1 year ago
The app crashes. Can’t scroll through anything more than 10 secs before it kicks me off. Tried deleting and re installing, still the same. Seems like it started to happen as soon as they added more brands. Virtually impossible to buy anything!!
By Amanda 1 year ago
I have an iPhone phone. I have got the H&M app when I go on the app. It shows items then all of a sudden it freezes and then crashes it is been like this for the last two or three days
By swapan das 1 year ago
how i will get my refund if it is not giving to enter the bank details it crashes every time when i click on payment option
By Surinder Magon 1 year ago
Having problems with my app
By Helen Carey 1 year ago
Can no longer use app or website on phone - been like this at least a month. Have tried reinstalling app
- Poor customer service
- Missed “15-30 minute window of grace period”
- Shipping delays
- Cancelled orders due to out of stock items
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Complete guide to troubleshoot H&M app on iOS and Android devices. Solve all H&M app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at H&M, developers of H&M.
18.18% Contact Match
Developer: Google LLC
E-Mail: [email protected]
Website: Visit H&M Website
Get instant updates, track your orders, use your own photos to find similar items in stock, and get inspired by our users all over the world! It recognizes patterns, colors, styles, and gives you a list of matching or similar items in stock. Let’s say you can’t find your size or would like to know if an item is available in more sizes and colours? VISUAL SEARCH lets you explore what we have to offer by using your own photos or screen shots. You’ll be the first to know when a designer collection drops and you’ll instantly be notified when we have special offers and events! Save the items you love the most in your own list of favourites — just tap the HEART ICON. Keep up to date with the fashion world by activating PUSH NOTIFICATIONS! Imagine yourself browsing our feed and experiencing it live all at the same time. Scan the price tag — our SCAN & FIND feature will let you know! Tap in to our fashion feed, anytime, anywhere, and all in one spot — the H&M app. When you download the H&M app, we will process your data in accordance with our Privacy Notice. Our app also comes handy when you’re already inside one of our stores. Seen something you like and got inspired by? For more details on this, please go to this app. com.