Are you having issues? Select the issue you are having below and provide feedback to H&M.
- Poor customer service
- Missed “15-30 minute window of grace period”
- Shipping delays
- Cancelled orders due to out of stock items
I hadn’t been on the H & M App or website for ages, recently experienced 2 issues, one was my points had expired as they started a new “customer year” ( from when you joined) Second thing is the App (not that keen on anyway) or main website keeps saying there’s a technical issue & to check again soon.This has now been a few weeks in the UK, very poor for such a big company. I just won’t bother & will shop in the physical shop near me.
Your app is not working reinstalled over 8 times cannot get into my account,local store can't help my phone provider checked my phone says it's a issue your end please advise
When it’s check out time, H&M app starts to hang. It’s been 2 days now. Kindly do some action on this problem. Thanks.
When it’s check out time, H&M app starts to hang. It’s been 2 days now. Kindly do some action on this problem. Thanks.
Hi, everytime I go to look at the new in section on your app or website, it crashes after scrolling down.
The app crashes. Can’t scroll through anything more than 10 secs before it kicks me off. Tried deleting and re installing, still the same. Seems like it started to happen as soon as they added more brands. Virtually impossible to buy anything!!
I have an iPhone phone. I have got the H&M app when I go on the app. It shows items then all of a sudden it freezes and then crashes it is been like this for the last two or three days
how i will get my refund if it is not giving to enter the bank details it crashes every time when i click on payment option
Having problems with my app
Can no longer use app or website on phone - been like this at least a month. Have tried reinstalling app
Complete guide to troubleshoot H&M app on iOS and Android devices. Solve all H&M app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at H&M, developers of H&M.
E-Mail: [email protected]
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Developer: Disney
Get instant updates, track your orders, use your own photos to find similar items in stock, and get inspired by our users all over the world! It recognizes patterns, colors, styles, and gives you a list of matching or similar items in stock. Let’s say you can’t find your size or would like to know if an item is available in more sizes and colours? VISUAL SEARCH lets you explore what we have to offer by using your own photos or screen shots. You’ll be the first to know when a designer collection drops and you’ll instantly be notified when we have special offers and events! Save the items you love the most in your own list of favourites — just tap the HEART ICON. Keep up to date with the fashion world by activating PUSH NOTIFICATIONS! Imagine yourself browsing our feed and experiencing it live all at the same time. Scan the price tag — our SCAN & FIND feature will let you know! Tap in to our fashion feed, anytime, anywhere, and all in one spot — the H&M app. When you download the H&M app, we will process your data in accordance with our Privacy Notice. Our app also comes handy when you’re already inside one of our stores. Seen something you like and got inspired by? For more details on this, please go to this app. com.