Photo Editor Status

Last Updated on 2023-11-24 by Zhao Chen

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User reports:
No current problems

- Not as easy to use as expected

- Arrows to lift or expand areas not visible

- Blemish removal is more of a blur

- Facial retouch features could be better

- Red eye reduction and dark circle/blimish reducer just blur the area

- Notification badge won't go away

- Can't go back to home screen without saving the picture first

Common Photo Editor Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Photo Editor network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Photo Editor App
1. On android, goto Settings » Photo Editor » click [Force Stop]

Clear Photo Editor App Cache and Data:
1. On android, goto Settings » Apps » Photo Editor » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Photo Editor.

On android, goto Settings » Apps or Manage Apps tab.
Click Photo Editor » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Photo Editor » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Photo Editor