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Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
I changed my phone number that is associated with ethelzeigler78@gmail.com to 803.662.1851.
Sends one time security code multi times, but the app just say oops! Something went wrong.
app won’t open
📋 73 Reported Issues:
katana
I have not received notification regarding my debit card purchase
I can't snap my receipt
The app is having problems downloading e receipts from Amazon orders it is just spiraling for hours I can not get it to stop.
The link to add other retailers for e-receipts is not showing. I can only connect Amazon, Walmart and gmail.
Says I need to update but then it won’t connect to App Store.
update required to access app but msg says can’t contact app stir
Sam's Club eReceipts stopped working weeks ago and support has no clue - clear your cache, delete the app, re-install the app, disconnect everything but email and try ... disconnect everything and just add email back ... nothing works. If I want points I am to send screenshots of my orders and also flag all the bonuses myself to make sure I get all the points. No thanks ... I don't work for you and your app is awful.
Fetch app not taking pictures of receipts….what’s wrong?
My Sams club will not link to my fetch app. It's the same gmail and there are other stores that aren't linking as well. I'm losing a lot of points due to this issue.
I snap a receipt, and there is no way on my screen to submit it.
When I take a bonus spin screen freezes up.
My receipt scanner only scans one receipt then I get a message saying receipt scanner is not working now try again later This has been going on for days now
Keeps telling me scanning not available try again later.
I keep getting no internet connection can’t scan my receipts
I've been up loading my receipts and it's not giving me any points
Why won't my camera connect to fetch? It was working fine before
App. Says receipt scanning not available at this time, try later. Still doesn’t work.
Amazon is no longer a rewards option?
When trying to do the e receipts it just spins and spins used to work fine
Fetch will not let me update on my iPhone.
My fetch app says require update and it won’t update ! I deleted the app then opened it back and still didn’t work. I have points I want to cash in for GC
I tried to reinstall app but now it's saying the app is not compatible with my Android 6.0. I've been using the app on it for years, why can't I install it?
i'm no longer can scan receipts. indicates that i need new version, I have a S6 and your site indicates 4.4 or better
Camera is not connecting to Fetch app
Won’t pick up my sams club email receipts
Fetch will not EVER connect to my Amazon account!
The app is telling me after scanning only 1 receipt today(and did this to me 2 days ago as well) that I’ve reached my maximum for scanning 35 receipts and telling me that I can’t scan anymore receipts until tomorrow.
Received a new phone as my last iphone stopped working. I had approx 25,000 points. How do I get these back? Thank you, Lee Ann Rhaly
I sent out for a 10.00 25.00 and 5.00 fetch rewards cards can you tell me when will I receive it and what address they are sending to please please help me want to make sure is. My right address
I sent out for a 10.00 25.00 and 5.00 fetch rewards cards can you tell me when will I receive it and what address they are sending to please please help me want to make sure is. My right address
A notice says I need an update. I tried to get off the page and it will not go to any other page. Now I have a stack of receipts and can't load them . So when it is fixed I will probably say they are too old. I have to close the page to get off fetch.
I am frantic where are my 25,00 plus points I better not loose them it's taken so long to get to that many
Hi I am having problems connecting my yahoo account to fetch to get points from online order’s
receipt information is not scanning
It will not let me reinstall. Tried to delete to reboot
Cannot enter email in the yahoo connection. Been trying all day.
I can’t get Fetch Rewards from the App Store
I am not able to connect my Yahoo Mail to my Fetch account.
App won’t let me connect to yahoo.com for e receipts
So I downloaded fetch reward and when I went onto the app I could not find a amazon gift card or a place to search for it.Please fix this!
I scan my reciete, but won’t go to the submit page.
My app is frozen on my extra points I get off the spin.
App won’t let me connect to yahoo.com for ereceipt. Receive the following message, "Yahoo eReceipt connection is unavailable." Have been trying for over a week. Please advise.
App won’t let me connect to yahoo.com for e receipts
Seems like points are stuck can't get them out
I get a message saying yahoo e receipt connection is unavailable I have tried numerous days and still get the same message
want let me get a gift card with my points and my points are not updating or scanning e receipts from my amazon account
I get a message saying yahoo e receipt connection is unavailable I have tried numerous days and still get the same message
Kept crashing . lost all my points. This app full of bullshit
Hi I am having problems reconnecting my yahoo account to fetch to get points from online order’s??
Snap to take picture of receipt only total shows. Does not show store name, or date
I have been having problems for the last 2 days with scanning my receipts. I cleared the data under my settings option for the app, but when I scan my receipt it pops up to manually enter the info on the receipt I just scanned. I can't get one to work. I haven't had any problems before and have been very happy so far with Fetch. Thank you.
How to use front camera with the app. Have asked this question for a couple of weeks ago.
My app signed out on me about a week ago. I can't remember my password but when I have them send a link to reset my password through the app, i don't get an email form them. went to website and it says my email isn't recognized. Yet I have the welcome email still, that was sent to my email, that Im using to try to sign in.
Haven't been able to sign in to my account for a couple days. When I access the app, I get the sign-in screen, but it will not let me do so. Thanks for any help. Donna
When I bring up the litter orange camera push it to snap picture it keeps going round and round
Almost daily the scanning is unavailable what’s going on
It's Not Loading e Receipts
It's not updating or taking my amazon purchases and I've reinstalled the amazon account and email address.
Will not open up
old 6 iphone 12,5 won't update to 14. so I cannot scan receipts. Is there any fix until I get newer phone?
Will not let me update on andriod.
I want erase my name from fetch rewardscomplaint
I had the fetch app on my phone, it said it needed an update but wouldn't allow me to do this, so I uninstalled it and tried to reinstall it but it wouldn't allow me to do that either, please help :)
App won’t load I’m going to lose my points
What do I do I rub into error on my fetch rewards a everytime I make a receipt it say inactive I need help processing my receipts and the points on fetch rewards app
Snapping had been doen for 4 days...keep getting a message to try Shaun in a fee seconds...cannot get anywhere Circle just keros spinning
The app keeps stopping. I won't even have it open and the notification pops up.
Please help my name is Barbara I had this problem before and you fixed it. It tells me to log in then if I do it opens a new account. I DO NOT want to do that I want my account I have 12,000 points please help I believe when I opened my account my email was widgrenbarbara@redacted my phone number is 978-6974802. Help
When welcome J. D. Comes up and I select login the working signal never stops turning.
Crashes trying to take photos
Keeps crashes when I try to take pictures of reciepts.
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